Reviews

Sort By: Date Most Helpful Rating 21-30 of 42 Reviews
Sidd   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Sidd  |  20-35 years of age  |  Experience level: first safari

Incredible, extremely prompt and responsive and kind.
5/5

Josana tours developed a unique and fit to our needs itinerary at great rates. They also were able to deal with any issues that came up promptly and were always quick to respond and made the trip extremely enjoyable, definitely will come back.

Tristan Stevens   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email Tristan Stevens  |  20-35 years of age  |  Experience level: first safari

Great Experience, Great Tour Operator
5/5

A lot of the budget operators are working with the same company and are putting together trips as a conglomeration of services by connecting already existing trip itineraries with drivers to drive people between the different places that the tours stop and start. Most tour itineraries are basically the same, just with different lodging at night. Because of this, a lot of the value proposition that these tours operators add is how well they are able to figure out the logistics for you and their ability to serve any requests you might.

We were working with Anthony from Josana Tours and he was excellent. He was always available via WhatsApp and was able to help with any specific needs we had. We had some questions throughout the trip and had to get more money out, and he seemed to know someone in every town who he messaged and was able to get the answers or the booking for us. He was very accommodating of our situation, and was able to deal easily with our flight coming in late (we got rushed out to the tour), as well as the additional time we wanted to spend in Nairobi. It was truly a personal experience with Anthony, which is not something you are usually able to say about budget tours.

In addition, the standard tour planning was excellent. All drivers and cabs were prepaid, Anthony would update us the day before who was picking us up and at what time, and everything went smoothly. Logistically, it was very impressive to me how all this worked and how it worked so well.

The safari itinerary was fairly standard but also impressive. We really liked the Kenya side, especially Amboseli, and would consider coming back during the summer months (although it was cool during May too - still lots of animals and impressively green). We got to see the big five and all our other fives as well. Personally, we didn't think the Serengeti was worth visiting as the grasslands were kind of boring after all the cooler parks in Kenya. The Ngorongoro crater was cool though and worth visiting and we really enjoyed camping.

Since this was a budget tour we were in glamping accommodations in Kenya plus a hotel or two and then actual camping accommodations in Tanzania. We didn't realize we were actually camping in Tanzania so we didn't bring everything we needed (soap), but as young travellers we enjoyed all of it. The glamping accommodations were actually really nice compared to what we're used to and were cooler during the night than a hotel room which was a solid plus. However, camping isn't everyone's cup of tea and if that's you case you can just ask Anthony for different accommodations for those nights and I'm sure he'd be happy to accommodate.

Overall, it was a great experience and booking with Josana Tours made it that.

Tatiana   –  
Russia RU
Visited: March 2024 Reviewed: Apr 23, 2024

Email Tatiana  |  50-65 years of age  |  Experience level: first safari

Very good!
5/5

We spent 3 wonderful days on safari in the Masai Mara!The Josana tour is just super!!!Anthony organized everything perfectly, and our driver Denis did everything.The accommodation was excellent, the food was excellent.I recommend the Josana tour to everyone.We saw the whole big five of Africa.It's incredible!

PJ   –  
Germany DE
Visited: April 2024 Reviewed: Apr 23, 2024

Email PJ  |  20-35 years of age  |  Experience level: 2-5 safaris

Fast responses
4/5

Value for money excellent! Reliability should be improved

Andrei   –  
Russia RU
Visited: March 2024 Reviewed: Mar 26, 2024

Email Andrei  |  50-65 years of age  |  Experience level: first safari

Masai Mara safari
5/5

we went on a safari through a specialist from https://www.safaribookings.com, the specialist's name is Anthony, he helped us with transfer from the airport, choosing a hotel in Nairobi, as well as purchasing Nairobi-Mombasa-Nairobi tickets. and also with transfer from the railway station. due to the fact that Russian transfers to Kenya do not work, this is very serious support. the safari was very good, the driver Denise is very experienced. The team was cheerful!.. an agreement was signed regarding payment and we liked the price). thank you Anthony!

孙振宁   –  
China CN
Visited: July 2023 Reviewed: Mar 20, 2024

Email 孙振宁  |  65+ years of age  |  Experience level: first safari

The staff are serious, responsible, and diligent. They also help customers provide some additional services with the purpose of customer satisfaction.
5/5

We had a great time and were especially pleased with the service provided by the company's staff. Their dedication and dedication are touching. We will introduce them to our friends in the future.

(automatic translation from Chinese)

Jordi   –  
Spain ES
Visited: January 2024 Reviewed: Mar 13, 2024

Email Jordi  |  50-65 years of age  |  Experience level: first safari

Very interesting tour. Drivers excellent.
5/5

Our first visit to Africa: Kenya and Tanzania. Very nice trip and very interesting safaris.

Nishad Malik Mohamed   –  
Spain ES
Visited: February 2024 Reviewed: Mar 10, 2024

Email Nishad Malik Mohamed  |  20-35 years of age  |  Experience level: first safari

Highly Recommended! Excellent Value For Money!
5/5

I had no clue about Safari or Kenya, until a few months ago when I decided with my partner about visiting Kenya. I have been doing my research for a few months about multiple safari packages and operators, before I finally ended up choosing Antony and his Josana Tours. Based on my research exploring and talking with many different operators, Josana Tours was the one that offered me an excellent deal.
I was really sceptical in the beginning because there were only a few reviews on the site for Josana Tours and was not sure how much I should trust them all. In the end, I am happy that I took a leap of faith. Thanks to Antony and his Josana Tours, I had one of my best experiences in life visiting Kenya and doing a safari at Masai Mara. From the day I contacted Antony, he was helpful, responsive and guided me well in planning my 2 weeks in Kenya. Me and my partner had gone for the 3 day budget Safari at Masai Mara and 2 day private safari in Amboseli. I would recommend the former, mainly because of the price and the fact that we got to do the safari with other people. Masai Mara is a must visit. Antony also offers you the possibility to customize your safari based on your need, I assume he can accomodate all your requests, it was the case for me.
Also, one thing to note, no matter the tour operator or how much you pay, your safari experience depends upon the guide who is going to take your around for the game drive. The guides that Josanna tour had assigned for us were fantastic and knew the places really well! Our guide Ken, who took us to the Masai Mara, is a LEGEND!!! Of all the amazing thing he did, one thing that stands out is the crazy ride during our game drive one day to see a black rhino which is very rare to spot in Masai Mara!
I can say similar things about our guide Sam too, who took us to Amboseli. He was amazing!
Also, Antony had helped me organize a surprise birthday party at Amboseli for my partner by coordinating with the camp. It was an unforgettable experience for us!
I would highly recommend anyone to choose Josanna Tours!


Lindsay   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 10, 2024

Email Lindsay  |  50-65 years of age  |  Experience level: over 5 safaris

Joseph is an honest, trustworthy and helpful man and I am blessed to have had him as my tour operato
5/5

I have just returned from yet another safari using Josana Tours as my tour operator and I just want to thank him for a wonderful experience.
I always return to Josana safari's as they makes everything so easy and I know they treat every customer like a VIP.
The tours are excellent value for money and I have travelled on safari's both in Kenya and Tanzania with this company.
I will never forget my amazing holidays on safari and I plan to travel use Josana Tours again soon.
Nothing is too much trouble for them,they have arranged SIM cards for me, taken me to the bank when I needed to change money and arranged all my covid test certificates during the pandemic- it's great to know that they are at the end of the phone throughout your safari for anything that you need!
I'm looking forward to my next holiday with Josana Tours.

Yuan   –  
China CN
Visited: May 2023 Reviewed: Mar 10, 2024

Email Yuan  |  35-50 years of age  |  Experience level: 2-5 safaris

highly efficient
4/5

money for value and always supportive. I had a good saffair with Josana tour.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 37
  • 4 star 3
  • 3 star 1
  • 2 star 1
  • 1 star 0
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