Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 120
  • 4 star 3
  • 3 star 1
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 127 Reviews
Lydia Powers   –  
Canada CA
Visited: November 2025 Reviewed: Nov 15, 2025

Email Lydia Powers  |  35-50 years of age  |  Experience level: first safari

Professional, organized and prompt.
5/5

My husband and I booked a 17 day experience of Kenya and Tanzania with Rachael from splendid vacations.

Even before arrival Rachael's, experience, organization and professionalism provided us with a lot of confidence in Splendid Vacations even from the first interaction and were the reason we felt so secure in working with Splendid for this trip of a lifetime.

Unfortunately there was an outburst of violence in Tanzania when we were scheduled to arrive there. Fortunately Rachael and Timo were quick to arrange alternate safaris and accommodations all in Kenya. We were initially skeptical but found that Rachael and Timo had clearly put a lot of thought into the alternative itinerary as each park brought a new, exciting and different experience. We didn't feel like we missed out at all and thoroughly enjoyed the whole experience!

Timo as our first driver was an exceptional guide, getting us to see almost the entire big 5 (bar elephant) including a rare and close view of a leopard on our first day!

Throughout our incredible Kenyan experience we were fortunate to have great viewings of all of the big 5 (with a large herd of elephant in Samburu park being a particular highlight), the ugly 5, the Samburu 5 and many many more!

Timo's knowledge of animals, birds, plants and the parks were exceptionally insightful and his contacts with other guides allowed us to always be thrilled with how much we saw on each and every game drive!

We were aware that Timo's schedule would have had to change unexpectedly as ours did since we were originally going to have a Tanzanian guide for about half the journey but he was able to pivot and provide a great experience throughout the extended Kenyan itinerary.

We were also fortunate to have Rono for the Nairobi portion of our journey who was prompt and safety conscious in a city where the traffic and road conditions can be unpredictable. Rono also provided a good game drive for us in Nairobi national park.

All in all we were very pleased with how Splendid vacations was able to make lemonade out of the lemon provided by the unfortunate civil unrest in Tanzania and always felt that our safety was paramount.

Asante sana Rachael, Timo and Rono

Grant Powers   –  
Canada CA
Visited: November 2025 Reviewed: Nov 15, 2025

Email Grant Powers  |  35-50 years of age  |  Experience level: first safari

Prompt, professional and attentive to detail
5/5

My wife and I booked a 17 day experience of Kenya and Tanzania with Rachael from splendid vacations.

Even before arrival Rachael's, experience, organization and professionalism provided us with a lot of confidence in Splendid Vacations even from the first interaction and were the reason we felt so secure in working with Splendid for this trip of a lifetime.

Unfortunately there was an outburst of violence in Tanzania when we were scheduled to arrive there. Fortunately Rachael and Timo were quick to arrange alternate safaris and accommodations all in Kenya. We were initially skeptical but found that Rachael and Timo had clearly put a lot of thought into the alternative itinerary as each park brought a new, exciting and different experience. We didn't feel like we missed out at all and thoroughly enjoyed the whole experience!

Timo as our first driver was an exceptional guide, getting us to see almost the entire big 5 (bar elephant) including a rare and close view of a leopard on our first day!

Throughout our incredible Kenyan experience we were fortunate to have great viewings of all of the big 5 (with a large herd of elephant in Samburu park being a particular highlight), the ugly 5, the Samburu 5 and many many more!

Timo's knowledge of animals, birds, plants and the parks were exceptionally insightful and his contacts with other guides allowed us to always be thrilled with how much we saw on each and every game drive!

We were aware that Timo's schedule would have had to change unexpectedly as ours did since we were originally going to have a Tanzanian guide for about half the journey but he was able to pivot and provide a great experience throughout the extended Kenyan itinerary.

We were also fortunate to have Rono for the Nairobi portion of our journey who was prompt and safety conscious in a city where the traffic and road conditions can be unpredictable. Rono also provided a good game drive for us in Nairobi national park.

All in all we were very pleased with how Splendid vacations was able to make lemonade out of the lemon provided by the unfortunate civil unrest in Tanzania and always felt that our safety was paramount.

Asante sana Rachael, Timo and Rono

Renaud   –  
Panama PA
Visited: November 2025 Reviewed: Nov 12, 2025

Email Renaud  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience with top guide!
5/5

We had an amazing experience. Service was perfect. Hotel also great. The quantity and variety of animals we saw as simply unbelievable. I really recommend it to anyone that loves nature!

Caitlin   –  
Ireland IE
Visited: October 2025 Reviewed: Oct 30, 2025

Email Caitlin  |  20-35 years of age  |  Experience level: first safari

Excellent from start to finish!
5/5

When we first reached out to Splendid Vacations, we felt excited and confident in the tour operators. Rachael had excellent communication throughout the whole booking process, providing a detailed itinerary and making changes promptly when needed.
From the moment our guide and driver, Willy, picked us up from the airport - we felt so welcomed and taken care of. Willy truly made our trip magical and it was smooth and well planned from start to finish! Willy has so much knowledge about each place we visited and each animal we saw, and every day was wonderful and memorable! He went above and beyond to exceed all our expectations. We couldn’t recommend Splendid Vacations and Willy enough - it was an unforgettable and smooth week in Kenya!

David   –  
Ireland IE
Visited: October 2025 Reviewed: Oct 30, 2025

Email David  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredibly knowledgeable and comforting.
5/5

My wife and I travelled with Splendid on a one week tour. Our driver was Willy and he was a massive reason why our trip was so successful. His knowledge about the animals, areas and his understanding of what we wanted out of the trip. We were never in a rush anywhere and always arrived ahead of time. Willy’s guidance all week was incredibly professional and we would highly reccomend him for anybody travelling with Splendid. The tour company provided a new truck with ample space for us and our bags. This could easily fit 4-6 people comfortably. From start to finish, the communications from the company and Willy was second to none. A hugely enjoyable experience with an incredible tour company. Thanks team.

Chris & Krean   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 28, 2025

Email Chris & Krean  |  50-65 years of age  |  Experience level: first safari

Good communication, the itinerary was well planned and gave us the confidence to use splendid
5/5

There are a number of companies out there offering these services, and most go with package deals often paying way more. The initial quotes and detailed itinerary, combined with great communication gave me the confidence to book directly with a company I felt knew what they were doing, and that we would have a good experience. We did so thank you Maryann & Tim our guide.
Give them a try

Melih Ozbek   –  
Turkey TR
Visited: September 2025 Reviewed: Oct 27, 2025

Email Melih Ozbek  |  50-65 years of age  |  Experience level: over 5 safaris

The Fastest Service!
5/5

We were at Kenya on September 2025, and I've been going to Africa since 2009, working countless tour companies, but Splendid Vacations are by far the fastest company to answer my queries. After I sent the first mail requesting a price for a private safari, Alice answered it, and I had my price, hotel reservations (in high season), full itinerary in two days. Usually it used to take at least a week to decide hotels, etc. It was too good to be true, so I was hesitant till the agent met us at the airport :). Everything was on time, as promised. Our guide Willy was great, he knows the area and animals very well, and as a native Nairobian, on the last day, he took us all the shopping places we need. Splendid Vacations is a Kenya company, and all the agents you talk live in Kenya. Before that, for some other companies, I had to talk with some people in Portugal, Spain. They don't know about the hotels (or knows as much as I do from the net), but Alice even knew people at the hotel and she talked them when I call her for some problems. She was very easily accessible during the safari. I recommend them for anybody. My friends with me had their first safari experience (mine was the 20th) and they had unforgettable times. Thanks to Splendid Vacations.

Barbara   –  
France FR
Visited: October 2025 Reviewed: Oct 26, 2025

Email Barbara  |  35-50 years of age  |  Experience level: first safari

Professional reliable and operator
5/5

Our safari with Splendid Vacations Africa was absolutely amazing! From the very beginning, the company really stood out among all operators by carefully listening to my briefing and customizing the trip exactly to my wishes — and within my budget.
The organization was smooth and professional throughout, with fast and clear communication from my tour contact, James. Our guide, Julius, was wonderful — professional, incredibly knowledgeable, and kind. My son was a very big fan of Julius.
The safari itself was an unforgettable experience, perfectly balanced between visits to the lakes and the Masai Mara. We were lucky enough to see the Big Five and many more animals, and the variety of activities — walking, biking, boating, and game drives — made every day exciting and different.
I can only highly recommend Splendid Vacations to anyone looking for a personalized, well-organized, and truly memorable safari adventure!

Andreas   –  
Germany DE
Visited: October 2025 Reviewed: Oct 14, 2025

Email Andreas  |  35-50 years of age  |  Experience level: 2-5 safaris

Quick response and planning
5/5

Good trip with quick planning. Organized a trip just within one day to Amboseli.
Very reliable and professional.

Javier   –  
Spain ES
Visited: September 2025 Reviewed: Oct 9, 2025

Email Javier  |  20-35 years of age  |  Experience level: first safari

Well-organized safari trip by a great company
4/5

*Booking*
We were looking for a safari company in Kenya for our honeymoon, and Splendid Vacations Africa offered us the most complete and detailed proposal. Maryann Lucky assisted us with great patience, helping us choose the best hotels and advising us on the most suitable itinerary.

Our route, starting from Nairobi:
- Amboseli (2 nights)
- Naivasha (1 night)
- Crescent Island → Nakuru (1 night)
- Masai Mara (3 nights)

*Payment*
The payment was made online in advance via Pesapal, with no extra fees, which was very convenient for us. Maryann promptly provided a receipt, and we didn’t need to present any documentation at the camps or lodges.

*Vehicle*
We chose the private 4x4 Land Cruiser option. The vehicle was in good condition and very comfortable throughout the safari. It was thoroughly cleaned twice during the trip, which we appreciated.

*Guide*
We requested a Spanish-speaking guide for our comfort, and that was arranged. Alex Masila, our assigned guide, had over 10 years of experience and navigated the parks with confidence. He also had good connections with other guides, which was helpful during wildlife sightings.

However, we felt that his attitude was rude at times. While we managed to see the Big Five and benefited from his expertise, he scheduled shorter safari times than other couples we met, which was a bit disappointing. This aspect kept our experience from being truly 5-star.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 120
  • 4 star 3
  • 3 star 1
  • 2 star 2
  • 1 star 1
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