Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 187
  • 4 star 3
  • 3 star 2
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 195 Reviews
Katie Brown   –  
United States US
Visited: August 2026 Reviewed: Aug 6, 2026

Email Katie Brown  |  35-50 years of age  |  Experience level: first safari

With 20+ years experience, our guide, Timothy Kyalo, coupled deep expertise with sincere kindness.
5/5

From responsive, customer focused and thorough planning to warm welcomes and meticulous execution, Brenda and the entire staff at Splendid Vacations took care of it all with expertise and kindness. Every detail was taken care of and communicated such that we could simply focus on enjoying the trip we had always talked about and dreamed of. From start to finish, the experience far exceeded even our highest expectations. From seeing baby rhinos, hippos, elephants, lions, giraffes and so much more, to unexpected upgrades and first class accommodations, the value was exceptional. Sincere thanks to the entire team for making our 25th wedding anniversary unforgettable.

EM   –  
Hong Kong HK
Visited: July 2026 Reviewed: Aug 4, 2026

Email EM  |  35-50 years of age  |  Experience level: first safari

Amazing Holiday @ Kenya Safari
5/5

We had an incredible Kenya safari holiday with Splendid Vacations, and it was absolutely perfect! From Amboseli’s elephants to the Mara River crossings, every moment was magical. The itinerary was brilliantly planned, with exciting game drives and beautiful scenery.

Our admin, James, made booking effortless—quick replies, clear information, and patient answers to all our questions. Our tour guides, Alex and William, were exceptional: knowledgeable, passionate, and always positioning us for the best wildlife sightings and photos.

Alex in particular made sure we saw everything we had hoped to see, as promised. We were thoroughly entertained throughout the journey.

Every lodge and camp exceeded our expectations—comfortable, beautifully located, and with great vibes. We saw the Big Five, witnessed the river crossings, and created memories we’ll cherish forever.

Anke   –  
Germany DE
Visited: July 2026 Reviewed: Jul 31, 2026

Email Anke  |  20-35 years of age  |  Experience level: first safari

We had an amazing safari.
5/5

The communication with the office was very good and fast. Communication with both of our guides also worked very well in English.

The service was outstanding. Our guides cleaned the vehicle every evening, always provided drinking water, organized our lunches with the lodges, and helped us with all our special requests, such as getting a local SIM card. Everything was very well organized, and they were always on time.

The safari itself was unforgettable. We started in the Masai Mara in Kenya, where our guide Gabriel did an amazing job and always found the best wildlife viewing spots. After crossing into Tanzania, the immigration process and handover to our guide Jackson were smooth. In the Serengeti we, Jackson Team, had another fantastic experience. Overall, we were lucky enough to see the Big Five, the Ugly Five, and part of the Great Migration after the team adjusted our itinerary at short notice following our request. Our guides also shared a lot of interesting information about the wildlife, answered all our questions, and always took our wishes into account, making the trip truly special.

The safari is a once in a lifetime experience that we will never forget.

Chloe   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 29, 2026

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime trip to Kenya and Tanzania
5/5

Thank you Sammy for arranging our action packed safari through Kenya and Tanzania. We were extremely lucky to see the big 5 and many other animals. The guides were fantastic and really made the trip special for us with their knowledge and kindness. The accommodations were generally very good and the vehicles were very well equipped and comfortable. Everything was very well organised and we did not need to worry about anything once we arrived. Thank you splendid vacations.

Bruce Jacobs   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 26, 2026

Email Bruce Jacobs  |  50-65 years of age  |  Experience level: first safari

Holiday of a lifetime!!
5/5

Firstly, I just wanted to say I was a little worried at first to book my trip with Splendid Vacations directly rather than going through a local travel agent. I needn’t have worried! James Kilorit put together a fantastic trip for my wife and me! I couldn’t believe how well everything went. From the 1st pick up to the last day drop off, James was available to ensure everything went well. His cleverly planned itinerary felt very personal and his recommendations really made the trip special. Then we met James Muema, who was our guide for the safari element of our trip. We couldn’t have met a nicer person. He made sure we got to see all of the Big Five, as well as the Ugly Five. His knowledge was amazing and he always took time to make sure we knew the names of all the birds and animals we came across. He was a great laugh and we really felt our enjoyment came first. He was really like a family member or close friend and we still keep in touch with him. The last few days in Diani Beach were a welcome rest after a busy, exciting safari. I would definitely recommend Splendid Vacations for anyone looking to book a safari and just wanted to say a big thank you to James Kilorit and James Muema for making our time in Kenya truly memorable. We will be in touch to organise another trip into Tanzania in the very near future.

Ceci   –  
Hong Kong HK
Visited: July 2026 Reviewed: Jul 22, 2026

Email Ceci  |  35-50 years of age  |  Experience level: first safari

Unforgettable experience
5/5

From the very beginning, Sammy replied to my emails really quickly. It didn’t matter if it was a weekday or weekend, or even with the time difference. He always got back to me in a couple of hours. If it wasn’t for him, I honestly don’t think I would have had the motivation to make this trip happen.

When he picked us up at the airport, we immediately felt how genuine and caring he was. Throughout the trip, he regularly checked in on us to make sure everything was going well.

Our guide, Gabriel, was amazing. He was incredibly experienced and always quick to head to wildlife sightings as soon as he heard them over the radio. He also made sure we got the best spots for photos. What impressed us most was that he could drive and spot animals at the same time. He often found animals long before we even noticed them ourselves.

I’m so glad I chose Splendid Vacations. They made our Kenya safari an unforgettable experience, and I’ll definitely book with them again if I ever come back to Kenya. Highly recommend!

Darren   –  
Taiwan TW
Visited: July 2026 Reviewed: Jul 20, 2026

Email Darren

An Amazing 5-Day Safari with our Guide, James
5/5

We had an unforgettable 5-day safari with Splendid Vacations, and we would especially like to thank our guide, James. He was professional, knowledgeable, and incredibly passionate about wildlife. Throughout the trip, he always did his best to help us spot animals and patiently explained their behaviors and the ecosystem, making every game drive both exciting and educational.

James carefully planned each day’s route to maximize our wildlife viewing opportunities, and thanks to his experience, we enjoyed a rich and fulfilling safari experience with many unforgettable sightings. He was also friendly, punctual, and always made sure we were comfortable and safe.

Jessie   –  
Taiwan TW
Visited: July 2026 Reviewed: Jul 20, 2026

Email Jessie

Kenya travel with James is a excellent experience
5/5

James is a very experienced guide.
He is familiar with animals live patterns and willing to share knowledge with us.
And he also has a good luck, we saw all target animals in 3 days. Which is very important to Safari experience.
If you safari with James, then you are lucky.

James Tseng   –  
Taiwan TW
Visited: July 2026 Reviewed: Jul 20, 2026

Email James Tseng

Humorous and hard-working, good at safari.
5/5

The travel agent is good, plan lots of interesting activities.

Yetta   –  
Taiwan TW
Visited: July 2026 Reviewed: Jul 20, 2026

Email Yetta  |  20-35 years of age  |  Experience level: first safari

It’s too crazy and tooo wonderful.
5/5

Thanks our tour guide James give us a great travel experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 187
  • 4 star 3
  • 3 star 2
  • 2 star 2
  • 1 star 1
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