Reviews

Sort By: Date Most Helpful Rating 21-30 of 56 Reviews
Zoltan   –  
Germany DE
Visited: December 2024 Reviewed: Dec 28, 2024

Email Zoltan  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredibly nice safari experience in Kenya
5/5

We made an 8-day safari trip in December 2024 and planned our Kenya safari trip a half a year ago. We have chosen Splendid Vacations, because they made a good offer and changed the originally planned route according to our wishes. Communication with them was quick and easy all the time.

We were picked up at the airport. The Land Cruiser was very well equipped. James, our driver is a highly skilled driver and guide, he made us feel safe independently whether wer were on a game drive or in a crazy busy road traffic. He showed us the Kenyan way of Hakuna Matata, stayed always calm and relaxed. We could sight many many different animals, some of them very closely.

The suggestions of accommodations were excellent, we liked the hotels we stayed in.

Without the team of Splendid Vacations we could not have had such a memorable holiday. Thank you so much for this wonderful experience.

Shane   –  
Qatar QA
Visited: December 2024 Reviewed: Dec 28, 2024

Email Shane  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely splendid!
5/5

All the way through the entire process Splendid Vacations were terrific. I couldn't have asked for more. Very communicative and helpful on itinerary in the lead up and then when our flight was delayed by 4 hours. Our guide - Augustine - was excellent. We saw all we'd hoped for and felt extremely well looled after.

Laure   –  
France FR
Visited: November 2024 Reviewed: Nov 19, 2024

Email Laure  |  20-35 years of age  |  Experience level: first safari

Very good experience
4/5

We have done this trip in family (4 adults) and we really appreciated all the communication and the flexibility and good advices of Splendid Vacation before the trip. We loved the car, the hotels and the itinerary. We saw lots of animals, notably thanks to our driver. It was an amazing trip, unforgettable !!
Nevertheless, on the first game drive day in Masai Mara, our driver was very late without any explanation. It happened that he could not pay the entrance park fees due to an IT problem. We had to pay $800 for us to go into Masai Mara. It is a shame that the agency could not handle it by itself as we had already paid them. But everything has been solved in the end and we have been reimboursed.
When I read the comments it seems that some drivers are very very nice and explain lots of things which was not especially the case for us. But still very good trip!!
I recommend the agency for their availability, flexibility, good value for money and good advices !! Thank you

Harvey   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 9, 2024

Email Harvey  |  20-35 years of age  |  Experience level: 2-5 safaris

PROFESSIONAL AND RELIABLE
5/5

From initial contact to arriving on the ground the service from the Splendid Vacations team was professional and reliable.
John our amazing guide was on time always and full of knowledge. He was fantastic.
The accommodation choices by Dennis in the office were spot on and the trip was planned to perfection. I highly recommend that anyone looking for a safari in Kenya consider using Splendid Vacations.

Jialin   –  
France FR
Visited: November 2024 Reviewed: Nov 6, 2024

Email Jialin  |  20-35 years of age  |  Experience level: first safari

Excellent safari tour in Kenya
5/5

The communication before safari trip is timely and efficient. Really warm and welcoming ~ During safari trip, everything is perfect ! I love the accommodation the food and the vehicle ! Especially !!! My guide Juliens is amazing ! Je is knowledgeable and outgoing, sharing plenty of knowledge about animals and local culture. He is also professional and supportive, finding animals at first time and caring about my feelings. The team Splendid vacation is not only a trust-worthy agency but more than a good friend ! I highly appreciate them and strongly recommend to everyone!

Jesse Singh   –  
United States US
Visited: September 2024 Reviewed: Oct 22, 2024

Email Jesse Singh  |  35-50 years of age  |  Experience level: first safari

Adventure, Laughs and lots of fun
5/5

Our recent 5-night safari in Kenya with Splendid Vacation was nothing short of spectacular. We had the pleasure of exploring three of Kenya’s most renowned parks: Amboseli, Lake Nakuru, and Masai Mara. Each park offered its own unique landscapes and wildlife, making every day a new adventure.
From the very beginning, our driver and guide, James, made a lasting impression. His friendly demeanor and efficiency were evident as he expertly navigated the often challenging traffic. James’s extensive knowledge of the parks and their inhabitants ensured that we didn’t miss a thing. His ability to spot wildlife was truly remarkable, and he went above and beyond to make sure we had the best viewing opportunities.
Throughout our safari, we were fortunate to see over 30 different species of animals. The abundance of zebras, elephants, lions, cheetahs, rhinos, giraffes, and gazelles was breathtaking. One of the highlights was witnessing a pride of lions up close and observing a cheetah on the hunt. We also had the rare opportunity to see hippos in their natural habitat, which was an incredible sight.
The accommodations provided by Splendid Vacation were top-notch. Each of the four lodges we stayed at offered a unique experience, with comfortable rooms and a variety of delicious food options. The staff at each lodge were welcoming and attentive, adding to the overall enjoyment of our trip.
One of the most memorable moments of our trip happened in Amboseli. We were on an early morning game drive, the sun just beginning to rise, casting a golden glow over the landscape. Suddenly, James pointed out two young elephants grazing peacefully in the distance. As we approached, we watched them playfully interact with each other, their silhouettes beautifully framed by the sunrise. It was a serene and magical moment that left us in awe of the natural beauty around us. This experience, among many others, truly highlighted the magic of the African wilderness
This safari was truly a once-in-a-lifetime experience. The combination of stunning landscapes, diverse wildlife, and exceptional service made it unforgettable. We are immensely grateful for the hospitality and care we received from start to finish. Without a doubt, we would highly recommend a Kenyan safari to anyone seeking an extraordinary adventure. A special thank you to Splendid Vacation and our amazing guide, James, for making our trip so memorable.

Camilla   –  
China CN
Visited: September 2024 Reviewed: Oct 7, 2024

Email Camilla  |  20-35 years of age  |  Experience level: first safari

Exceptional Safari Experience with Transparent Pricing and Outstanding Service
5/5

We had an unforgettable experience with this tour company during our safari in Kenya. Here are the key reasons why I highly recommend them:

1.Transparent Pricing
The pricing was clear from the beginning, with no hidden costs or unexpected fees.

2.Excellent Communication
Our guide stayed in constant contact with us, ensuring that we were always informed and comfortable.

3.Skilled and Knowledgeable Guide
Our guide, Wily, was not only an exceptional driver, but his English was excellent, which made communication smooth. He also had an incredible ability to spot wildlife, making each game drive a thrilling experience. We even witnessed hyenas snatching food from vultures!! Wily’s expertise in local wildlife and his insights into the culture added immense value to our safari experience.
The manager, Dennis, even treated us to coffee. He is a university graduate with a forward-looking vision and is passionate about future efforts in wildlife and environmental conservation.

4.Flexibility and Customization
The team was very flexible and happy to adjust the itinerary to suit our preferences.

Adam   –  
United States US
Visited: September 2024 Reviewed: Oct 5, 2024

Email Adam  |  35-50 years of age  |  Experience level: first safari

Amazing Safari Experience
5/5

Splendid Vacations made our first safari trip and incredible experience. They were responsive and organized from the beginning to the end of the trip, providing a detailed quote with accurate pictures. James was our guide on the trip and he was always on time, knowledgeable, and and an excellent guide. By the end of the trip, James was more than just a guide and became a friend who did a great job giving us an unforgettable trip. All of the lodges were great and the game drives exceeded our expectations woth incredible up close animal encounters. I highly recommend using Splendid for your safari trip!

Saad   –  
Switzerland CH
Visited: September 2024 Reviewed: Sep 30, 2024

Email Saad  |  20-35 years of age  |  Experience level: first safari

A customer focused operator who go above and beyond to provide the best possible experience.
5/5

Couple, 5 days, 4 nights tour
Amboselli, Lake Nakuru, Masai Mara
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Initial enquiry, booking, communication with the company and consultant
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Right from the beginning the experience with Splendid Vacations was a positive one.
We received a quote via email and soon after Maryann was in touch to follow up and answer any questions.

Communicating with her was easy via WhatsApp and she was quick to reply to our messages.
Although the initial quote was above our budget, Maryann came back to us with several options where we could reduce on cost, including resorts, dates and even mode of transport (whilst we opted for the slightly more expensive 4x4, we can confidently say it’s well worth it).

The tour and guide
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On the morning of the safari, we met our guide Julius who picked us up from the hotel.
He gave us a short briefing about the day ahead and what we could expect. This was something he did consistently throughout the tour.

We visited 3 different reserves in total and travelled over 1000km by road between them but is well worth it for the diverse biomes you get to experience as well as the variety of animals. It’s also a great way to see Kenya outside of the parks.

The accommodation picked for us was also fantastic. We stayed in a lodge (Sarova lion hill) and tented camps (Oilepo and Enkorok) which were comfortable and either close to or inside the reserves themselves. It’s important to note that we picked these accommodations from a few options provided to us but it’s well worth booking in advance as camps often get booked out months in advance.

I won’t say much about the parks themselves as there’s nothing like seeing them for yourself, but I will say that being able to have a picnic in the Masai Mara is an unforgettable experience and you’re likely to see a variety of animals and birds.

A special thanks has to go to our guide, Julius. He was with us for the full 5 days and was friendly, professional and courteous throughout. He has excellent knowledge of the local wildlife and his superb driving abilities had us navigating some rough terrain in some pretty challenging conditions! He never rushed us when viewing wildlife, and waited for us to let him know when we were ready to move on.
Your guide can certainly make or break your trip, and Julius made ours for sure. Thank you so much!

Summary
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Overall, I would highly recommend Splendid Vacations as your tour operator.
They offer a friendly, reliable, no pressure service which is tailor made to make it a perfect safari for you.
They’re always easily reachable to answer any questions before and even during the safari and I can guarantee that you’ll come away with some incredible memories.
I can’t speak for all of them, but the provided guide was excellent and went above and beyond to ensure we were enjoying ourselves and were looked after.
I will certainly be looking to book with them again! Thank you Splendid Vacations!

Daniel   –  
China CN
Visited: September 2024 Reviewed: Sep 22, 2024

Email Daniel  |  20-35 years of age  |  Experience level: first safari

Best operator in Kenya! We have a fantastic trip during this week!
5/5

I would like to say thank you for all you guys arranged this trip for us! This is the best trip ever so far! Nice hotels/Safari /views! Especially our guide willy! I will highly recommend anyone for this operator!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 52
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 1
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