Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 32
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0

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Laure   –  
France FR
Visited: November 2024 Reviewed: Nov 19, 2024

Email Laure  |  20-35 years of age  |  Experience level: first safari

Very good experience
4/5

We have done this trip in family (4 adults) and we really appreciated all the communication and the flexibility and good advices of Splendid Vacation before the trip. We loved the car, the hotels and the itinerary. We saw lots of animals, notably thanks to our driver. It was an amazing trip, unforgettable !!
Nevertheless, on the first game drive day in Masai Mara, our driver was very late without any explanation. It happened that he could not pay the entrance park fees due to an IT problem. We had to pay $800 for us to go into Masai Mara. It is a shame that the agency could not handle it by itself as we had already paid them. But everything has been solved in the end and we have been reimboursed.
When I read the comments it seems that some drivers are very very nice and explain lots of things which was not especially the case for us. But still very good trip!!
I recommend the agency for their availability, flexibility, good value for money and good advices !! Thank you

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 32
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0
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