Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 8
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-8 of 8 Reviews
Amy   –  
China CN
Visited: September 2024 Reviewed: Oct 1, 2024

Email Amy  |  20-35 years of age  |  Experience level: first safari

Good experience
5/5

We had this trip booked very well and the tour was awesome, our guide Philip is a very nice guy always helpful and trustworthy. Very recommending !

Nancy   –  
China CN
Visited: September 2024 Reviewed: Oct 1, 2024

Email Nancy  |  20-35 years of age  |  Experience level: first safari

great
5/5

everything is OK!The only regret is not to see the wildebeest cross the river, the time is wrong. Of course it's not about the trip.

fanfan   –  
China CN
Visited: August 2024 Reviewed: Sep 9, 2024

Email fanfan

good
5/5

The travel agency is very good, the price is reasonable, I am satisfied, and I have a good trip.

Yuxiao   –  
China CN
Visited: July 2024 Reviewed: Aug 2, 2024

Email Yuxiao  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

Overall the trip was great, the guide was very experienced and we saw a lot of animals in masaimara national park!

Cici   –  
China CN
Visited: August 2024 Reviewed: Aug 1, 2024

Email Cici

Professional
5/5

We went on a trip to Masai Mara, the driver and the tour guild were great. It was a magical experience.

Luo   –  
China CN
Visited: July 2024 Reviewed: Jul 23, 2024

Email Luo  |  20-35 years of age  |  Experience level: first safari

Really professional and kind
5/5

Wonderful trip, we saw many animals, the driver was very professional and we really appreciated the trip.

Cynthia   –  
China CN
Visited: July 2024 Reviewed: Jul 23, 2024

Email Cynthia  |  20-35 years of age  |  Experience level: first safari

Wonderful!!!!
5/5

The operator is great, He’s caring and really experienced. Our tour is safe and interesting, full of exciting things

Irene   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 22, 2024

Email Irene  |  20-35 years of age  |  Experience level: first safari

supportive, friendly and kind
5/5

- overall good experience

- fair trip fee
The fee is quite fair enough. However, all the hotels have hot shower water supply issue, 2 of them does not provide Wifi in the room.

- experienced and supportive staff
Our guide is really experienced in finding animals during safaris. He also taught us many knowledge about different animals. He made our trip in Masai Mara so perfect.
Thanks for their help during the trip as on the last day of our trip there were protest happened in Nairobi, they gave us many advices and kindly helped us found a safe hotel

- Slightly not following the original trip plan listed on the contract
On our first day in Masai Mara national reserve, we left there at 3pm and we don’t know that we are going to leave before we’ve been sent to the hotel. However, on the contract we should leave at around 6pm. The other days are good.

Reply from Smartlickers Tours and Safaris
Reply from Smartlickers Tours and Safaris
Posted on Jul 26, 2024

Thank you so much for your compliment. We will keep improving for best service in our next engagement. You were equally good and we so much enjoyed being with you. Welcome next time

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 8
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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