Reviews

Sort By: Date Most Helpful Rating 11-12 of 12 Reviews
Laura Bianchini   –  
Italy IT
Visited: August 2024 Reviewed: Aug 29, 2024

Email Laura Bianchini  |  20-35 years of age  |  Experience level: 2-5 safaris

Reactive
5/5

The Gorilla trekking is something amazing, once in a lifetime. The agency help me to adapt the tour to me needs and to buy permits outside working hours.

Dawn   –  
Singapore SG
Visited: August 2024 Reviewed: Sep 10, 2024

Email Dawn  |  50-65 years of age  |  Experience level: 2-5 safaris

Well-organised, friendly and professional
5/5

I booked a 3-day Bwindi Gorilla tour at the very last minute, on the evening before the trip departure from Kampala.
Kawlaw was super efficient and organised the permits, accomodation, driver etc within a couple of hours. All communication was done via WhatsApp.
Payment had to be made online as their office was already closed for the day. I was hesitant to make online payment via a payment gateway I wasn’t familiar with. However, Kawlaw made an effort to meet up with me to explain about the payment gateway, and it was reassuring to be able to put a face to the name.
Edie, the driver/guide, assigned to us was easy-going and knowledgeable. We enjoyed our time with him.
The entire trip went smoothly with no hiccups, which left us able to enjoy the experience with no worries.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 11
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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