Reviews

Sort By: Date Most Helpful Rating 101-110 of 214 Reviews
Brad   –  
United States US
Visited: September 2024 Reviewed: Sep 3, 2024

Email Brad  |  20-35 years of age  |  Experience level: first safari

Great 4-day safari experience!
4/5

JungleRoam was a great safari tour provider. They were very responsive on whatsapp before and after booking my safari. My guide was knowledgeable and knew the best spots to see animals. We saw the big five and even saw leopards which are rare in Maasai Mara. I do wish the guide shared more information with us about the animals (although he did say a couple times that we could ask him questions, I wish he took the initiative and shared his knowledge unprovoked). When we got to Nakuru he improved on this and shared more info with us without us asking specific questions, which I appreciated. However, he did not always speak very clearly or loud enough for people in the back to hear. He also did not keep us informed on the general itinerary of where we are going/how long it will take to get places, etc. Maybe he assumed we would be looking at our emailed itineraries, but there was a lack in general etiquette I would expect from a tour like this. The accommodations for the tour were great for the price and the food was decent. Overall, the main thing I wanted was to see lots of animals and get great photos, which I was able to do. I think at their competitive prices, this tour is definitely worth it and I would book it again.

joan   –  
Hong Kong HK
Visited: September 2024 Reviewed: Sep 4, 2024

Email joan  |  35-50 years of age  |  Experience level: first safari

I did many research and Jungle Roam is my answer to Kenya Safari
5/5

As the title suggests, I conducted thorough research and discovered that there are numerous local agencies that can support safari tours in Kenya. I am truly fortunate to have Chesi and Steve of Jungleroam leading our journey.

Among all the agencies I contacted, Chesi consistently provided the quickest responses via WhatsApp and efficiently addressed all my requests. Most importantly, she offered excellent suggestions and negotiated the best price for our trip to Kenya.

I would also like to give a huge shout-out to our amazing driver, STEVE! His exceptional driving skills are complemented by a warm heart and genuine passion for the safari experience. He consistently went above and beyond, treating us like family. I am incredibly grateful to have had Steve accompany us on this journey, allowing us to see an abundance of wildlife—not just the Big Five, but also many adorable baby animals! We were truly lucky!

Jungle Roam is fortunate to have Chesi and Steve, who together create a wonderful adventure. The value for money throughout the entire trip was outstanding!

I highly recommend this experience:
- No full prepayment required; only a deposit (wire transfers are not necessary).
- Excellent arrangements and prompt responses, even for last-minute bookings.
- We were a group of two and had our own vehicle, avoiding the need to share.
- I highly recommend the hot air balloon ride!

Beck   –  
China CN
Visited: August 2024 Reviewed: Sep 4, 2024

Email Beck  |  35-50 years of age  |  Experience level: first safari

Excellent.A Lifetime experience.I will recommend this company to all my friends!!
5/5

This trip was incredible. We had brilliant communication from the company from the start, everything was very clear. Our driver, Jimmy, was very knowledgeable, friendly, and made sure we had the most perfect trip.
My 7days tour was very successful as I visited maasai mara, amboseli and also had some boat rides at great lake Naivasha.
I therefore encourage everyone who would wish to have some safaris to contact this company for more exposure with experience about animals, birds and trees/plants.
Big 5 animals so amazing.

Elliot Cheng   –  
Hong Kong HK
Visited: September 2024 Reviewed: Sep 4, 2024

Email Elliot Cheng  |  20-35 years of age  |  Experience level: first safari

Amazing!!!! I can able to see all top five animals
5/5

The plan from this agent is well planned, and quick responsede!!!!!! Epically a good drive “Steve Mwaura”, He taking good care of us and allow me to see the top 5 animals easily.

Gao   –  
China CN
Visited: August 2024 Reviewed: Sep 4, 2024

Email Gao  |  50-65 years of age  |  Experience level: first safari

Excellent experience in a reliable hand
5/5

I had a great time in my 8 days safari tour. My tour agency, Chesi from Jungleroam, is excellent. From the very beginning, she worked efficiently with offering program and price, always there to be ready answer my questions. And she even made some international calls to talk with me about my program which made me feel very reliable. All the arrangements are very good from the food, the guide, the vehicles and the hotel, especially our guide, John. We enjoyed so much to be with him. He is very professional, always found us good chance to see all kinds of animals. He is very familiar with the location of the predictors which offered us a lot of exciting moments. And he could always get as close as possible to the animals and very good spot for pictures. With his help, I have made a lot of beautiful pictures. I am really appreciated for Chesi and John’s efforts to offer me great experience in the tour.

Kirstin   –  
Ireland IE
Visited: September 2024 Reviewed: Sep 5, 2024

Email Kirstin  |  20-35 years of age  |  Experience level: first safari

Out of this world!!!
5/5

We had an absolutely amazing time on Safari to Masai Mara and Lake Nakuru! Our driver Alex was extremely knowledgeable and super friendly - we love him!
The accommodation was perfect for us and the staff at Mara Lenchada camp were so so kind especially Eddah and Lucy.
Would highly recommend!

Roshani and Sameer   –  
United States US
Visited: September 2024 Reviewed: Sep 7, 2024

Email Roshani and Sameer  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

Richard is a great guide. He went above and beyond to show us cheetah and leopard. Explained every tit-bits of safari.
The stay at the camp site was pretty relaxed, and peaceful with good amenities. Food was great too. It was a great experience!!

Ranēm   –  
United States US
Visited: September 2024 Reviewed: Sep 7, 2024

Email Ranēm  |  20-35 years of age  |  Experience level: first safari

Richard was very knowledgeable and caring.
5/5

Richard was truly an amazing guide. He was very knowledgeable and did his best to show us all the game that was available to see when we were there. I highly recommend him. The accommodations themselves were much better than I was expecting with greatii staff. The staff in the office were very responsive and answered all my questions in a timely manner.

Ma   –  
China CN
Visited: August 2024 Reviewed: Sep 8, 2024

Email Ma

The review below is the personal opinion of Ma and not that of SafariBookings.
Full of unhappiness and regret
1/5

WARNING⚠️.There is a fake review in the comments section. We really felt that our vacation was ruined by Leroy en we think he is a fraud. He likes to talk on the phone while driving, and his driving habits are very rude and dangerous. You will feel your bones fall apart in the car. During the safari, he didn't work hard at all, just wanted to finish work early and drink beer all night. When driving, he basically went back and forth in the park in the wrong way and circled, wasting everyone's time. Very unprofessional. If he doesn't want to work, he should just quit! There are so many cockroaches in the car that you dare not sleep at all, otherwise the cockroaches will crawl into your eyes, nose and ears! Very bad experience! He will force a five-star review at the end of the project! It's ridiculous! I can only dare to post this review when my flight takes off! They also force Chinese people to tip $10 per person every day, but there is only poor service. It feels like being robbed. I don't want to come to Kenya again! They treat white people with respect like a master, and treat Chinese people like we owe them money,But the fact is that Chinese people pay more than white people. The service attitude is very poor and unfriendly. You can choose any company, but not this one.

Mayssam   –  
Iran IR
Visited: September 2024 Reviewed: Sep 10, 2024

Email Mayssam  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

It was an amazing and joyfull safari with jungleroam esp with Joseph our guide and driver during those 5 days. We saw the big 5 and many many other animals. Everything was perfect.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 207
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
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