Reviews

Sort By: Date Most Helpful Rating 181-190 of 214 Reviews
Xia Shen   –  
China CN
Visited: May 2024 Reviewed: May 30, 2024

Email Xia Shen  |  20-35 years of age  |  Experience level: first safari

Excellent,fantastic,unforgettable,amazing
5/5

We booked the journey in China ,Chesi gave us a lot of good advice,and she came to the airport waiting for us , great experience.
We will come next time with my friend Johny Jackson , handsome, humorous, friendly,responsible!
I highly recommended this operator and Chesi and Johny Jackson.
Everyday we have unbelievable journey.We saw almost every animals in Africa.Everytime JJ find targets ahead of other guiders.
Hotel is good,food is good,the price is good,everything is good.

Sammi   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email Sammi  |  35-50 years of age  |  Experience level: first safari

An extraordinary experience thanks to a remarkable guide!
5/5

First Jungleroam Safaris was amazing to deal with. We actually booked with another tour guide but when we would send them questions it would take several days to hear back. We decided to reach out to Jungleroam just to see what they had to offer. We got a response within hours with a similar price and better options. We immediately canceled with our other tour operator and went with Jungleroam and we are ecstatic we did. The communication was excellent. It is always a little worrisome when you land at the airport and hope someone is there to get you. They were there waiting even at 5am with a smile. They took us back to the office and even waited for us to change from "flying" clothes to "Safari" clothes. Then we met our tour guide we would be spending the next 6 days with.

From the moment we met Steve we knew it was going to be a great trip. He has a great attitude and was genuinely excited to be taking us on Safari, which immediately set the tone for an unforgettable experience!

We've taken a lot of different tours in our 10 years of traveling and one thing I can guarantee is a tour guide can either take your experience to the next level or detract from your experience and leave a cloud over your memories. I can honestly say Steve is one of those amazing guides you always hope to get. Not only did he take our adventure of a life time to the next level but he was an integral part of it.

Steve is incredibly knowledgeable about the areas you're in and the animals. He knew how important seeing the lions, cheetahs and rhinos was to our group and worked hard every day to make sure we got to see them all and WE DID! With his remarkable driving skills he got some breathtaking moments and life long memories for us! I can't express how mind-blowing his driving skills were and at the end of rainy season that's a MUST!

Steve not only answered every question we could throw his way about the animals and terrain but all the other random things we came up with and always with a smile and laugh. Undoubtedly he loves the animals and sharing them with others! I wouldn't call him just a tour guide but rather a host and an amazing ambassador for Kenya. When we first met Steve he told our group we were now a Safari family and by the end I was genuinely sad to say goodbye to my Safari family.

Steve and the crew at Jungleroam Safaris are incredible to deal with and go out of their way to take care of you and make sure you get the life long memories you're dreaming of.

J Taylor - 30 Years World TravelerU   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email J Taylor - 30 Years World TravelerU  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Budget Safari Experience (aka "Glamping")
5/5

Our safari provided by JungleRoam was exemplary. We saw all the animals on the list except the very elusive leopard. The title "budget" is misleading as it is much closer to "Glamping" than some low-budget solution that skimps on the details. Yes, the housing was basic, but the tents all have bathrooms and should be considered one-room cabins with walls made of canvas. During a brief rain shower, we saw no leaks or electrical outages. The safari drives are relatively the same whether you go "budget" or high-end; all drivers are certified, the vehicles pass government inspection, and almost all tour providers use the same two or three vehicle types.

JungleRoam was very accommodating, had many options, and was quick to respond to emails - usually within three to four hours, unlike other companies that took two or more days. Despite the trepidation of money transactions in a foreign country, the final payment was exactly as quoted, there were no surprises, and it was relatively painless in their home office. It was safe and very business-like; we were even given a receipt!

A few notes about safari in Kenya:
1) Bring snacks. Trust me, the same variation of rice and beans for breakfast and dinner gets old quickly. There are a few options to stop and purchase them, but you have to let your driver know on the day of.

2) A cell phone with a good camera is sufficient. Yes, you can bring high-tech gear and cameras that can take pictures of the moon, but in general, for most, a cell phone camera is sufficient. Make sure you have a panorama app!

3) If money is a concern, skip the add-ons to the village, boat, and balloon. They are unique and interesting, but in terms of value, they do not add much to the overall experience.

4) If given the option, get the Jeep/Land Cruiser. First, all guides start as van drivers and graduate to the jeep, and there are some places a 4x4 van might not be able to go.

5) Maasai Mara vs Amboseli - if you have to pick one, go with Maasai Mara. You will get closer, and it’s a quality vs quantity thing. In Amboseli, you will see elephant herds, flamingos, and animals in abundance, but in Maasai Mara, you will likely see more and at much closer ranges. Both are amazing, but I was sad when I met other travelers who chose Amboseli instead of Maasai Mara.

6) Don't forget to tip. Yes, the trip is expensive, but your tour guides have families too. A simple 5000 to 10000 Ksh ($5-10 USD) per person goes a long way. Remember, his job is much more than a chauffeur to see animals; he’s your host to Kenya.

Special Shout Out:
Steve, our guide, was amazing. He was far more than a guide; he was a gracious host to the wonders of Kenya. He was absolutely amazing. Having taken tours across the world, I can attest to the difference the guide makes. We heard tales from others on tours about guides who said little, spoke poor English, and were not knowledgeable or accommodating.

Steve was quite the opposite. He seemed to genuinely love animals and helping others experience them. His knowledge and study of the animals were exemplary. He even went beyond the tour and answered a lot of questions about Kenya, the life of average Kenyans, the Maasai Mara, and anything we could think to ask! He was very accommodating, helping us find tourist gifts, SIM cards, snacks, postcards, and even cold medicine. All delivered with a smile, perfect English, and on the spontaneous whim of a needy traveler.

I hope your guide is as good as Steve; he made the difference between a good trip and a truly memorable one we’ll take with us for our lifetimes.

And shout out to Joshua at Camp Manjaro... even though he’s a local tribesman who will never read this.... our conversations around the campfire about your people were unforgettable! Truly Amazing!
Thank you!

Niamh   –  
Ireland IE
Visited: May 2024 Reviewed: May 24, 2024

Email Niamh  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari with an unforgettable guide!
5/5

We had the most incredible experience with Jungle Roam Safaris and in particular with our guide Jack! Jack is a special guide and we feel so lucky to have spent our safari with him. He is incredibly knowledgeable about all the flora and fauna in the area and was such a professional from beginning to end, going out of his way to make the experience special for us. He knew exactly where to go so that we could catch a glimpse of lions, rhinos and even cheetahs! We couldn’t recommend Jack strongly enough, he even made a very special trip to crescent island possible at the last minute. We felt like family by the end of the trip. We hope to return to Kenya next year with our family and will definitely choose Jungle Roam and be sure to request Jack!

Tommy   –  
Ireland IE
Visited: May 2024 Reviewed: May 24, 2024

Email Tommy  |  20-35 years of age  |  Experience level: first safari

Great operator, the best guide!
5/5

We had an amazing time with jungle roam safaris. We did the 5 day 4 night tour which included Masai Mara, Lake Nakuru and Hells gate. Our experience was fantastic thanks to our brilliant guide Jack. From the first time we met him to the very end he was 10/10. His knowledge of the area is second to none, knows where to go to spot all the animals and is a great driver. We are going to return to Kenya next year and will definitely be going to go with Jungleroam safaris and will hope to have Jack again!

Xinnuo Jiang   –  
China CN
Visited: May 2024 Reviewed: May 16, 2024

Email Xinnuo Jiang  |  20-35 years of age  |  Experience level: first safari

A life changing experience
5/5

Accommodation places are very clean. Good tour guide lead us seen all the amazing animals. The schedule plan is also reasonable to make tourists are not so tired. Johnny is a humor and friendly guide, he can always find the animal in the first time.

Luki   –  
China CN
Visited: May 2024 Reviewed: May 16, 2024

Email Luki  |  20-35 years of age  |  Experience level: first safari

Very exciting!Fantastic!
5/5

Our African safari experience with guide Johnny was absolutely phenomenal! Johnny expertly led us through the wilderness, enabling us to witness the Big Five up close. He consistently ensured we were the first to spot animals and skillfully maneuvered the vehicle for optimal viewing. Throughout the safari, we were thrilled and delighted, capturing stunning photographs of the wildlife. It was an unforgettable adventure filled with joy and excitement!

Chatrasal   –  
India IN
Visited: May 2024 Reviewed: May 11, 2024

Email Chatrasal  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

Loved every aspect of the entire trip. Hellen was great in coordinating the trip and Steve was a fantastic guide and a terrific driver while navigating the tricky terrain! We’ll be back!

Hameer Deo   –  
United States US
Visited: May 2024 Reviewed: May 11, 2024

Email Hameer Deo  |  20-35 years of age  |  Experience level: 2-5 safaris

Steve was brilliant - very knowledgeable, very understanding and exceptionally personable.
5/5

Jungle roam safari did a brilliant job for us. With over 25 hours of Safari, they ensured that we got an exceptional view of the beauty of Masai Mara. Already planning our next trek with them.

Anja Abney   –  
United States US
Visited: May 2024 Reviewed: May 11, 2024

Email Anja Abney

Fantastic safari experience
5/5

From planning this entire trip over WhatsApp to execution it was flawless. Hellen was amazing at helping us get organized and booked the perfect safari for us. The accommodations were beyond my expectations and our guide Steve was fantastic and so knowledgeable. He is an extremely skilled driver and explained all the animals and terrain to us. Could not have asked for a better experience and will definitely use them again.

Average User Rating
4.9/5
Rating Breakdown
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