Reviews

Sort By: Date Most Helpful Rating 191-200 of 225 Reviews
Jordan   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 4, 2024

Email Jordan  |  35-50 years of age  |  Experience level: 2-5 safaris

Great and confident provision of service throughout with excellent on-the-ground knowledge.
5/5

From the word go - Jungleroam was on the ball with communication, proactive and reassuring with adequate provision of information when required. On the ground, they were knowledgable, reliable and well organised. Our guide Richard was just fantastic - his manner, knowledge, spotting ability and likability with both the tour participants and other guides in the reserve was outstanding. He was like a real life Macgyver with excellent driving skills and rescued several other vehicles during our game drives. Discount for child was provided, lodging excellent and food was of great quality. I must say our whole group was so friendly and inclusive as well, which added to the whole experience. Great memories for a lifetime, all thanks to Jungleroam Safaris.

vivik   –  
China CN
Visited: May 2024 Reviewed: Jun 4, 2024

Email vivik  |  20-35 years of age  |  Experience level: first safari

Well quality! Very passionate
5/5

The whole trip was very well planned,The response time is very fast and the cost is very high. The guide Juli is very professional

Alex   –  
Netherlands NL
Visited: May 2024 Reviewed: Jun 1, 2024

Email Alex  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic experience with tour guide Richard
5/5

Fantastic experience with tour guide Richard. He was friendly, a very good driver and went the extra mile for us to see the animals. Amazing three days!

Frazer   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 1, 2024

Email Frazer  |  20-35 years of age  |  Experience level: 2-5 safaris

A great, affordable safari
5/5

It was an amazing, affordable safari that I definitely recommend. Our tour guide Richard was very knowledgeable and friendly, and we got to see all of the big 5 apart from a leopard in just two days!

Jiaying   –  
China CN
Visited: May 2024 Reviewed: May 30, 2024

Email Jiaying  |  20-35 years of age  |  Experience level: first safari

They are professional
5/5

Chesi has good patience and Johny is the best guide. We have an amazing experience in kenya. Everyday has suprises.If we come to kenya next time, I would still choose Jungleroam Safari.

tiao zhong   –  
China CN
Visited: May 2024 Reviewed: May 30, 2024

Email tiao zhong  |  20-35 years of age  |  Experience level: first safari

The travel agency is great! Great value for money!
5/5

This trip was wonderful! Our guide Johny Jackson is a very experienced guide, often the first to find animals, and his driving skills are also great. No matter how muddy and difficult the road is, he can easily drive through it. We saw almost all the animals we wanted to see on this trip, including lions, rhinos, hyenas, leopards... Our food and accommodation were also very good, and the instant noodles we brought were not used, hahaha! I will come again in the future and bring my children, who also love animals very much. Next time we will choose jungleroam safaris and Johnny Jackson.

(automatic translation from Chinese)

Guo   –  
China CN
Visited: May 2024 Reviewed: May 30, 2024

Email Guo  |  20-35 years of age  |  Experience level: first safari

amazing safari,the best guide by Johny Jackson
5/5

safari experience is amazing,all of the hotels are nice and cleaning,chesi is a good opertor,she give us lots of friendly help,its a wonderful memory that guide by Johny Jackson,every day we saw different animals,we saw rhino too,and we saw lions baby which was born 3 to 4 days,its unbelieveable,i will miss every hours,minutes,and seconds after i come back to China!

Xia Shen   –  
China CN
Visited: May 2024 Reviewed: May 30, 2024

Email Xia Shen  |  20-35 years of age  |  Experience level: first safari

Excellent,fantastic,unforgettable,amazing
5/5

We booked the journey in China ,Chesi gave us a lot of good advice,and she came to the airport waiting for us , great experience.
We will come next time with my friend Johny Jackson , handsome, humorous, friendly,responsible!
I highly recommended this operator and Chesi and Johny Jackson.
Everyday we have unbelievable journey.We saw almost every animals in Africa.Everytime JJ find targets ahead of other guiders.
Hotel is good,food is good,the price is good,everything is good.

Sammi   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email Sammi  |  35-50 years of age  |  Experience level: first safari

An extraordinary experience thanks to a remarkable guide!
5/5

First Jungleroam Safaris was amazing to deal with. We actually booked with another tour guide but when we would send them questions it would take several days to hear back. We decided to reach out to Jungleroam just to see what they had to offer. We got a response within hours with a similar price and better options. We immediately canceled with our other tour operator and went with Jungleroam and we are ecstatic we did. The communication was excellent. It is always a little worrisome when you land at the airport and hope someone is there to get you. They were there waiting even at 5am with a smile. They took us back to the office and even waited for us to change from "flying" clothes to "Safari" clothes. Then we met our tour guide we would be spending the next 6 days with.

From the moment we met Steve we knew it was going to be a great trip. He has a great attitude and was genuinely excited to be taking us on Safari, which immediately set the tone for an unforgettable experience!

We've taken a lot of different tours in our 10 years of traveling and one thing I can guarantee is a tour guide can either take your experience to the next level or detract from your experience and leave a cloud over your memories. I can honestly say Steve is one of those amazing guides you always hope to get. Not only did he take our adventure of a life time to the next level but he was an integral part of it.

Steve is incredibly knowledgeable about the areas you're in and the animals. He knew how important seeing the lions, cheetahs and rhinos was to our group and worked hard every day to make sure we got to see them all and WE DID! With his remarkable driving skills he got some breathtaking moments and life long memories for us! I can't express how mind-blowing his driving skills were and at the end of rainy season that's a MUST!

Steve not only answered every question we could throw his way about the animals and terrain but all the other random things we came up with and always with a smile and laugh. Undoubtedly he loves the animals and sharing them with others! I wouldn't call him just a tour guide but rather a host and an amazing ambassador for Kenya. When we first met Steve he told our group we were now a Safari family and by the end I was genuinely sad to say goodbye to my Safari family.

Steve and the crew at Jungleroam Safaris are incredible to deal with and go out of their way to take care of you and make sure you get the life long memories you're dreaming of.

J Taylor - 30 Years World TravelerU   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email J Taylor - 30 Years World TravelerU  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Budget Safari Experience (aka "Glamping")
5/5

Our safari provided by JungleRoam was exemplary. We saw all the animals on the list except the very elusive leopard. The title "budget" is misleading as it is much closer to "Glamping" than some low-budget solution that skimps on the details. Yes, the housing was basic, but the tents all have bathrooms and should be considered one-room cabins with walls made of canvas. During a brief rain shower, we saw no leaks or electrical outages. The safari drives are relatively the same whether you go "budget" or high-end; all drivers are certified, the vehicles pass government inspection, and almost all tour providers use the same two or three vehicle types.

JungleRoam was very accommodating, had many options, and was quick to respond to emails - usually within three to four hours, unlike other companies that took two or more days. Despite the trepidation of money transactions in a foreign country, the final payment was exactly as quoted, there were no surprises, and it was relatively painless in their home office. It was safe and very business-like; we were even given a receipt!

A few notes about safari in Kenya:
1) Bring snacks. Trust me, the same variation of rice and beans for breakfast and dinner gets old quickly. There are a few options to stop and purchase them, but you have to let your driver know on the day of.

2) A cell phone with a good camera is sufficient. Yes, you can bring high-tech gear and cameras that can take pictures of the moon, but in general, for most, a cell phone camera is sufficient. Make sure you have a panorama app!

3) If money is a concern, skip the add-ons to the village, boat, and balloon. They are unique and interesting, but in terms of value, they do not add much to the overall experience.

4) If given the option, get the Jeep/Land Cruiser. First, all guides start as van drivers and graduate to the jeep, and there are some places a 4x4 van might not be able to go.

5) Maasai Mara vs Amboseli - if you have to pick one, go with Maasai Mara. You will get closer, and it’s a quality vs quantity thing. In Amboseli, you will see elephant herds, flamingos, and animals in abundance, but in Maasai Mara, you will likely see more and at much closer ranges. Both are amazing, but I was sad when I met other travelers who chose Amboseli instead of Maasai Mara.

6) Don't forget to tip. Yes, the trip is expensive, but your tour guides have families too. A simple 5000 to 10000 Ksh ($5-10 USD) per person goes a long way. Remember, his job is much more than a chauffeur to see animals; he’s your host to Kenya.

Special Shout Out:
Steve, our guide, was amazing. He was far more than a guide; he was a gracious host to the wonders of Kenya. He was absolutely amazing. Having taken tours across the world, I can attest to the difference the guide makes. We heard tales from others on tours about guides who said little, spoke poor English, and were not knowledgeable or accommodating.

Steve was quite the opposite. He seemed to genuinely love animals and helping others experience them. His knowledge and study of the animals were exemplary. He even went beyond the tour and answered a lot of questions about Kenya, the life of average Kenyans, the Maasai Mara, and anything we could think to ask! He was very accommodating, helping us find tourist gifts, SIM cards, snacks, postcards, and even cold medicine. All delivered with a smile, perfect English, and on the spontaneous whim of a needy traveler.

I hope your guide is as good as Steve; he made the difference between a good trip and a truly memorable one we’ll take with us for our lifetimes.

And shout out to Joshua at Camp Manjaro... even though he’s a local tribesman who will never read this.... our conversations around the campfire about your people were unforgettable! Truly Amazing!
Thank you!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 217
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1
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