Reviews

Sort By: Date Most Helpful Rating 41-50 of 2,029 Reviews
shixiao   –  
China CN
Visited: October 2026 Reviewed: Oct 6, 2026

Email shixiao  |  35-50 years of age  |  Experience level: 2-5 safaris

Caxstone was a skilled and careful driver who handled the rough tracks very well, though the agency
4/5

Caxstone was a good game drive guide and driver. He handled the vehicle well, especially on the rough roads and tracks, and we always felt safe during the drives. He was also patient and professional throughout the trip.

There was some confusion regarding the hot air balloon schedule, as the time communicated by the booking agency was different from the actual arrangement, and we were not informed of the change in advance. This was frustrating and could have been avoided with better communication from the agency.

That said, Caxstone himself was helpful and did a good job during the game drives.

Yeshi   –  
France FR
Visited: September 2026 Reviewed: Oct 6, 2026

Email Yeshi  |  65+ years of age  |  Experience level: first safari

Amazing Safari Experience
5/5

My daughter and I very much enjoyed a 4-day adventure with Jungleroam Safaris to Masai Mara and Nakuru Lake. Our driver, Johnny Jackson, was exceptional. He was knowledgeable, timely and dedicated to ensuring we saw all the wild animals, and we did. As an experienced guide he knew the spots to go to get the best viewings, and due to his driving skills we also stumbled on a lioness napping who then proceeded to hunt, catch and consume a warthog. Incredible! The company works late hours to ensure we have all the information we need and adapt the logistics to make sure everyone is cared for. The staff at the accommodations were also super helpful and caring. It was a trip of a lifetime! Thank you to Jungleroam safaris.

Basheer K M   –  
Norway NO
Visited: October 2026 Reviewed: Oct 5, 2026

Email Basheer K M  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Safari with JungleRoam Safari – Excellent Service and the Best Guide, Ben Mwai!
5/5

We recently completed a phenomenal 4-day tour covering Masai Mara for three days and Lake Nakuru for one day, and it exceeded all of our expectations. JungleRoam Safari provided truly excellent service from start to finish. Everything was seamless, professional, and incredibly well-organized.

What made this trip truly unforgettable was our wonderful driver and guide, Ben Mwai. Ben was super nice, incredibly knowledgeable, and had an amazing talent for tracking wildlife. During our time in the Masai Mara, he managed to spot all the major animals on both days. He always positioned the vehicle perfectly, getting us incredibly close while ensuring we had plenty of time to take photos and appreciate the wildlife without ever feeling rushed.

Our day at Lake Nakuru was equally spectacular. We were treated to incredible close-up views of numerous rhinos and beautiful flocks of flamingos. We also chose to add the optional Masai village visit and the Lake Naivasha boat tour, both of which were absolutely fantastic and well worth doing.

We highly recommend JungleRoam Safari to anyone planning a Kenyan adventure, and make sure to ask for Ben Mwai as your guide—he truly made our trip a dream come true! 😍

Chloe   –  
China CN
Visited: October 2026 Reviewed: Oct 5, 2026

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Super fast response, excellent value, and they’re really good at securing rooms.
5/5

Raheem is a highly professional safari guide with great wildlife spotting skills and profound knowledge. He always finds perfect spots for viewing and photography. On our short trip, we saw the Big Five — highlights included being the first to spot an awake leopard and witnessing a small wildebeest river crossing. His great driving made our safari absolutely fantastic.

Malu   –  
United States US
Visited: September 2026 Reviewed: Oct 5, 2026

Email Malu  |  50-65 years of age  |  Experience level: first safari

Excellent
5/5

The safari tour was seamless, all accommodations arranged were top notch, the safari car was well maintained and in perfect condition. The one thing that made this trip unforgettable and went beyond expectation I was our guide/driver, Sam.
He is the epitome of professionalism, always on time, always maintained proper decorum in all his interactions, made sure all our needs are addressed, that we are safe specially during the game drives. What set him above is his kindness to us and the everyone we interacted with. He made the most of every minute of trip specially during our game drives, even brought us to stops that he knew we would like even if it’s not listed in the tour. He is the best part of our Kenya Safari.
Thank you Sam, for showing us all the “5’s” in the most incredible and fun way, most importantly for loving what you do.

Anne A.   –  
Indonesia ID
Visited: September 2026 Reviewed: Oct 5, 2026

Email Anne A.  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional Trip
5/5


We (2 pax) did an 11-day private, custom made safari with Jungleroam Safari, and I cannot recommend this company highly enough.

From the beginning, Helen was exceptional. She was thorough, transparent, and attentive to every detail of the itinerary I requested, including clear communication on rates and arrangements. The accommodations throughout the trip were fantastic, but the real highlight was being paired with our outstanding guide, Samuel.

Sam consistently went above and beyond. Of course, he delivered incredible wildlife sightings, including the Big Five and the “Ugly Five,” but what impressed me most was everything beyond the sightings. His knowledge of the parks and wildlife was outstanding, and he demonstrated genuine enthusiasm, professionalism, patience, and an unwavering commitment to park regulations, safety, and—most importantly—respect for wildlife.

As a tour operator myself in a different sector of tourism, I have a high standard for service and professionalism, and Sam is genuinely top-notch. Even on long and demanding days, he consistently went the extra mile to make sure we had the best possible experience without ever compromising the animals or the environment.

Without a doubt, Samuel was integral to making this one of the most unforgettable journeys in my life. I am incredibly grateful to Helen, Sam, and the entire Jungleroam team for an exceptional safari experience.

Thank you, and see you again soon! 🇰🇪🦁🐘🦏

Honghao Jing   –  
China CN
Visited: September 2026 Reviewed: Oct 5, 2026

Email Honghao Jing  |  20-35 years of age  |  Experience level: 2-5 safaris

Everything is possible in Kenya
5/5

Richard is an outstanding and highly professional guide. During our trip, we not only witnessed lions on a hunt, spotted the Big Five of Africa, and caught a rare glimpse of a serval, but he also taught us to respect nature with his great sense of humour. He also gave me a very lovely Maasai name- Namunyak. We truly cherish this journey and hope to come back again someday.

Jiaxin   –  
China CN
Visited: September 2026 Reviewed: Oct 5, 2026

Email Jiaxin  |  20-35 years of age  |  Experience level: first safari

An unforgettable adventure in Kenya
5/5

Our tour in Kenya is unforgettable and amazing. We had a 10-day safari trip from samburu to Nakuru to masai Mara to naivasha and finally amboseli. What we recommended most is samburu because we saw various animals in samburu and the view in samburu is awesome. Our guide is Evans. He is experienced and detailed. Whatever the animal we want to see he will try his best to meet us.

li   –  
China CN
Visited: October 2026 Reviewed: Oct 5, 2026

Email li  |  20-35 years of age  |  Experience level: first safari

very good
5/5

Our guide was Francis, and he was absolutely brilliant at tracking down both the route and the wildlife. Whenever a new sighting was announced over the radio, he would race to the spot with incredible speed—we were amazed at how he could find his way across the vast, featureless savanna without any obvious landmarks! On the day before we left Kenya, we finally got to see a leopard just as we had hoped; we were actually the first ones to arrive after hearing the radio alert! We are so grateful to Francis. He was also incredibly funny, making the entire trip a perfect experience!

(automatic translation from Chinese)

Stella   –  
China CN
Visited: October 2026 Reviewed: Oct 5, 2026

Email Stella  |  20-35 years of age  |  Experience level: first safari

Nice Safari Experience
5/5

I booked the entire tour quite late, but Jungleroam Safaris provide a safe and nice experience for us. Our tour guide Jackson is a very good driver, taking us to a lot of good spots to see animals.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 67
  • 3 star 1
  • 2 star 1
  • 1 star 3
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