Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 207
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-6 of 6 Reviews
Anthony   –  
France FR
Visited: November 2024 Reviewed: Nov 24, 2024

Email Anthony  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Know-how
4/5

We really had a great time with Jungleroam Safari.
Tour itself: our guide Joshua knew where to go to find animals - also, he was very respectful to animals boundaries unlike other horrible guides who drove past us like crazy men!
There were not too many cars - he likes to go to spots where there aren’t many cars.

The lodges: they were sufficient / could be cleaned better around the windows etc.

The food: it was good and more than enough.

The driving: our driver and guide Joshua was great but the last one was on his phone and holding it - it’s illegal and dangerous - that puts the safety of your clients in jeopardy. Joshua was at least wearing headphones.

Thanks

Stella   –  
China CN
Visited: October 2024 Reviewed: Oct 12, 2024

Email Stella  |  20-35 years of age  |  Experience level: first safari

It's a lifetime experience that we will always remember
4/5

Our driver/guide Moses is very professional in both driving and looking for animals. We have seen almost everything we wanted to see, including lions, leopards, giraffes, etc. We also enjoyed the hotels very much as some of them allowed us to interact with animals closely.

The only thing we were not very satisfied with is the Land Cruiser which was too old and it was not very comfortable for us to sit on it all day.

Alan   –  
China CN
Visited: October 2024 Reviewed: Oct 6, 2024

Email Alan  |  35-50 years of age  |  Experience level: first safari

Wonderful
4/5

Everything is so good except that we didn't find the male lion

Brad   –  
United States US
Visited: September 2024 Reviewed: Sep 3, 2024

Email Brad  |  20-35 years of age  |  Experience level: first safari

Great 4-day safari experience!
4/5

JungleRoam was a great safari tour provider. They were very responsive on whatsapp before and after booking my safari. My guide was knowledgeable and knew the best spots to see animals. We saw the big five and even saw leopards which are rare in Maasai Mara. I do wish the guide shared more information with us about the animals (although he did say a couple times that we could ask him questions, I wish he took the initiative and shared his knowledge unprovoked). When we got to Nakuru he improved on this and shared more info with us without us asking specific questions, which I appreciated. However, he did not always speak very clearly or loud enough for people in the back to hear. He also did not keep us informed on the general itinerary of where we are going/how long it will take to get places, etc. Maybe he assumed we would be looking at our emailed itineraries, but there was a lack in general etiquette I would expect from a tour like this. The accommodations for the tour were great for the price and the food was decent. Overall, the main thing I wanted was to see lots of animals and get great photos, which I was able to do. I think at their competitive prices, this tour is definitely worth it and I would book it again.

Florencia   –  
Chile CL
Visited: August 2024 Reviewed: Aug 28, 2024

Email Florencia  |  20-35 years of age  |  Experience level: 2-5 safaris

It was a complete safari experience!
4/5

We saw many animals, and really close. John was very kind, have a lot of energy and also answer all of our cuestions. The car was perfect, also you could charge your phone in the car amd have wifi.
The instalation were good, and the food also, very simple but good and clean.

I recomended to anyone can want to have a saffari tour experience un masai mara!

Heeman   –  
Netherlands NL
Visited: May 2024 Reviewed: May 4, 2024

Email Heeman  |  50-65 years of age  |  Experience level: 2-5 safaris

Very well. Did respond quickly on question asked
4/5

The contact with the tour operator was good. We got a quick repons on questions asked. And the operator provided us with the necessary info on beforehand. All the connecting transfers were in time.
We especially liked the our game driver Solomon. He was punctually and made sure we were at the right place to see the wild animals. Once there he gave you plenty of time to appreciate the animals and made sure you were in the right spot to make nice pictures.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 207
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1
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