The review below is the personal opinion of Carol and not that of SafariBookings.
Poor communication
This was my first safari as a solo traveler. This review is of the safari company, not the safari! I opted for a 5day group safari. I chose Everlasting as they seemed to communicate well prior to me committing to go with them! I did obtain 3 quotes and they were all comparable in price and itinerary. What I learned during the safari was that smaller tour companies ( Everlasting) don't exactly have your safari "well planned" ( it was described to me this way). This means that if you have a group tour for various locations and a different level ( budget vs. midrange), it is likely that you will have different drivers. They confer with each other the night before to see who is available. This is what happened to me. Not only was I dropped off at the wrong lodge, but, if I had not reviewed my itinerary, I would not have been sent to rhe correct lodge ( much nicer and what I paid for). I had 3 different guides on a 5 day safari. And, honestly, the problem is that Everlasting never bothered to inform me that someone not belonging to their company would be picking me up or that guides would change! One morning, they sent a driver who spoke no English or sign indicating he was there for me. I was then told by Everlasting that I would be driven to another lodge to meet with another guide. I was, in fact, driven to the park to meet with the guide. Just poor communication!!
Also, because I had midrange accommodations, I was 45 min away from the budget travelers. This meant, I had to get up before sunrise to travel and pick them up to begin game drive and was the last one to reach my accommodation at days end!
I did not allow this to ruin my safari as I had wonderful guides ( not belonging to Everlasting) that I felt very safe with. Unfortunately, they offered no apologies or explanation, and for that reason, I would not choose this company again.
It was still an experience of a lifetime!!