Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 30
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 30 Reviews
Joe   –  
Kenya KE
Visited: February 2024 Reviewed: Feb 15, 2024

Email Joe  |  20-35 years of age  |  Experience level: first safari

Very professional and keen to detail
5/5

Royal Star Expeditions is a very professional tour company. They organized our safari to Nairobi National Park and it was the best. Our driver guide Isaac was kind to us

Nyambura   –  
Kenya KE
Visited: April 2022 Reviewed: Feb 15, 2024

Email Nyambura  |  20-35 years of age  |  Experience level: first safari

Beach safari
5/5

My trip to the coast was one of the best. Royal Star Expeditions flew me to Mombasa. My first ever flight. It was amazing.
For the the adventurous souls, I highly recommend Royal star expeditions,Winnie is so professional and kind.

Catherine   –  
Kenya KE
Visited: July 2022 Reviewed: Feb 15, 2024

Email Catherine  |  35-50 years of age  |  Experience level: over 5 safaris

Meticulous
5/5

What I loved most about Royal Star was the ability to customise the safari experience to my preferences and budget. Their customer service was also excellent.

Eve   –  
Kenya KE
Visited: January 2024 Reviewed: Feb 15, 2024

Email Eve  |  35-50 years of age  |  Experience level: over 5 safaris

Wonderful experience, excellent service and very patient. The CEO and owner Winnie Mbesa is so cari
5/5

I recently had the pleasure of booking a day's trip to Suswa with Royal Star Expeditions, I must say thst t was an incredible experience. The highlight of our trip was the Suswa train ride, which was well organized by the team Royal.

Winnie, our lead guide, was exceptional. She was not only helpful but also efficient in ensuring that everything ran smoothly throughout the day. Her knowledge about the destination and its history was impressive. She she eagerly shared interesting facts and stories with us.

From the moment we met Winnie, it was clear that she was passionate about her job and genuinely cared about providing us with an unforgettable experience. She took the time to listen to our preferences and customized the trip accordingly. Her attention to detail was commendable, making sure that every aspect of our day's trip was well-planned and executed flawlessly.

The Suswa train ride itself was a unique and thrilling experience. The scenery was breathtaking and being able to explore Suswa from the comfort of the train was a fantastic way to soak in the beauty of the surroundings. The journey was well-paced, allowing us to admire the landscapes and capture some incredible photographs.

Overall, I recommend Royal Star Expeditions for All your short and long trips. They have a fantastic team and Winnie's expertise/ efficiency truly makes a significant difference.

If you're looking for a memorable day trip to Suswa, I highly recommend choosing Royal Star Expeditions for an exceptional and well-organized experience.

Hillary   –  
Kenya KE
Visited: February 2024 Reviewed: Feb 15, 2024

Email Hillary  |  under20 years of age  |  Experience level: first safari

Attention to detail, very kind and professional
5/5

We recently had a great safari to Nairobi National Park organized by Royal Star Expeditions. Our tour operator Winnie was very efficient with communication and very professional. We spotted lions immediately we entered the park and other animals. I was excited to capture a clear picture of rhinos resting with a background of Nairobi city. Did you know that Nairobi National Park is the only park in the whole world within a capital city? We had a picnic lunch at Rhino pool.

Charles   –  
United States US
Visited: December 2023 Reviewed: Feb 15, 2024

Email Charles  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent, Fabulous and Caring!!!
5/5

Excellent Service and Experience!!! Very well organized and knowledgeable. You definitely get value for your money!
They kept us updated on our itinerary and bookings.
Winnie was especially marvelous, she went way out to meet us at the airport and personally made sure everything went smoothly and as planned. Very friendly!
Would highly recommend Royal Star Expeditions to anyone wanting to travel and do bookings minus all the headaches.

Charles
USA

Eunice Syombua   –  
Kenya KE
Visited: May 2022 Reviewed: Feb 15, 2024

Email Eunice Syombua  |  35-50 years of age  |  Experience level: first safari

Was wonderful
5/5

The tour was well organized with proper timing,exceptional driver who was also the tour guide who made sure we saw all the animals in the park,A wonderful tour with best experiences since it was my first ever tour to a national park,i.e Amboseli National park,royal star expeditions is one of it's kind, with well coordinated tour activities by its team,bravo,I will join you again,lots of love.

Chelsea   –  
Kenya KE
Visited: January 2024 Reviewed: Feb 15, 2024

Email Chelsea  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent
5/5

Get value for my money. Best customer service. What I envisioned about my holiday is what I got. Keep up the great work! My all time travel partner

Nzoka   –  
Botswana BW
Visited: December 2023 Reviewed: Feb 15, 2024

Email Nzoka  |  35-50 years of age  |  Experience level: over 5 safaris

Royal star Expeditions is an excellent and focused tour operator that provides tailor made services
5/5

I recently had the pleasure of booking a last-minute safari from Botswana to Kenya with Royal Star Expeditions, and I can confidently say that I had an exceptional experience. Winnie Mbesa, the tour operator at Royal Star Expeditions, went above and beyond to assist me in planning this trip, including arranging flights during the notoriously busy month of December.

Despite the time constraints, Winnie managed to organize an incredible itinerary that included all the must-visit destinations and ensured a seamless travel experience. Her expertise and knowledge of the region were evident throughout the planning process, as she provided valuable insights and recommendations tailored to my preferences.

What truly impressed me was Winnie's exceptional level of customer service. Her prompt and efficient communication made me feel reassured and confident in the entire planning process. She meticulously took care of every detail, from accommodations to transportation, ensuring a worry-free journey.

I cannot stress enough how grateful I am for Winnie's efforts in securing flights during the bustling December period. It was a true testament to her dedication and commitment to ensuring her clients have the best possible experience.

Overall, I highly recommend Royal Star Expeditions, particularly Winnie Mbesa, for anyone in search of a well-organized and memorable safari experience. Her professionalism, knowledge, and exceptional customer service truly set her apart.

Kelly   –  
Kenya KE
Visited: January 2024 Reviewed: Feb 16, 2024

Email Kelly  |  20-35 years of age  |  Experience level: 2-5 safaris

Winnie is the best
5/5

My birthday celebration, expertly organized by Winnie from Royal Star Expeditions, was an absolute delight. From seamless flights and accommodation arrangements to exciting excursions, every aspect exceeded expectations. As a solo traveler, the surprise cake cutting on the Jambojet flight and the luxurious airport transfer in an air-conditioned car were delightful touches. The hotel's spacious rooms, friendly staff, and an unexpected cake after a meal added to the joy. Winnie's meticulous planning ensured three days and two nights filled with unforgettable moments. Grateful to Winnie for making my birthday truly special!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 30
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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