SafariBookings has received complaints from clients about Kensai Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 57 Reviews
DZ   –  
Germany DE
Visited: September 2024 Reviewed: Oct 5, 2024

Email DZ  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of DZ and not that of SafariBookings.
SCAM
1/5

We booked a 10-day Safari with them. Everything seemed to be fine, there was a website, a responsive e-mail-address, a reachable phone number, an office address and plenty of reviews and social media activity.
Early in the morning on the supposed day of departure I was contacted by the alleged tour guide claiming the company is no longer reachable, the website had been taken offline, the phone number went dead and their various social media accounts were deleted. They appeared to have taken the money and run.
I will not go deep into details here, but our Safari adventure started off with stressful days in a hotel in Nairobi and visits to a local police station.
In case these guys have ever legitimately existed, they've apparently resorted to other business techniques by now. What I am more inclined to believe, is that they have pulled off a scam after putting quite some effort into it, maintaining a website, faking dozens of reviews and feeding various social media accounts.

Carmen   –  
Mexico MX
Visited: August 2024 Reviewed: Aug 28, 2024

Email Carmen  |  20-35 years of age  |  Experience level: first safari

Sheila was truly amazing and very attentive.
4/5

The safari was enjoyable and I have amazing memories. The guides were so nice and it really made the experience much better. Thank you to all the people that we met along the way! However, the timeline of the itinerary wasn’t as expected. I wished we have had more early morning game drives to have a better chance at seeing more animals. Also, it seemed like the accommodations were not booked until the last minute which caused a few delays and last minute changes. Overall, it was a great experience would just recommend having more organization and for the timeline to be more aligned with the itinerary.

Iris   –  
United States US
Visited: August 2024 Reviewed: Aug 28, 2024

Email Iris  |  20-35 years of age  |  Experience level: first safari

Sheila made us feel so cared for and was extremely helpful.
4/5

I had a lot of fun on the safari, we had the opportunity to meet great people and see many animals. We had great people around us- Sheila, Brian, JJ, Charles, and Mosha were very kind.
The inconveniences we had were related to the itinerary. It stated we would be going for morning safaris and we did not. One of the accommodations also had to be changed the day of, and we also had a problem with a flight being booked for September instead of August. It seemed things were being booked last minute.
Overall, grateful to Kensai but would’ve liked for the trip to be by the itinerary.

Elisha   –  
United States US
Visited: June 2024 Reviewed: Aug 22, 2024

Email Elisha  |  20-35 years of age

Excellent
5/5

This was my first trip with kensai safaris travels and it lived up to my very high expectations.it was a wonderfully organised trip.The guide was wonderfully informed and participated enthusiastically in all the activities.Execellent

Victor   –  
United States US
Visited: May 2024 Reviewed: Aug 20, 2024

Email Victor  |  20-35 years of age  |  Experience level: first safari

The best
5/5

This was my second experience with kensai safaris travels.From initial contact, to booking,to superb coordination by the tour organizers the excellent knowledge and wonderful humor of their guides.They are by far the best tour operator have travelled with.

Collins   –  
Qatar QA
Visited: July 2024 Reviewed: Aug 12, 2024

Email Collins  |  20-35 years of age  |  Experience level: first safari

This was the best vacation of my life.The expert guide who accompanied us was outstanding,passionate
5/5

This was the best vacation of my life.The expert guide who accompanied us was outstanding,passionate,informative,engaging and entertaining.I would highly recommend kensai safaris to anyone wanting a fun,relaxed ,educational holiday with fine food ,they will deliver

Debbie   –  
Lebanon LB
Visited: April 2024 Reviewed: Aug 12, 2024

Email Debbie  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Excellent.our booking was easy ,the pre-information packet was timely and thorough.The guides both went to great length to provide us with experiences much beyond expectations.It was all one could hope for and a strong inducement to do another adventure with Kensai safari soon.

Recky   –  
Qatar QA
Visited: January 2023 Reviewed: Aug 9, 2024

Email Recky  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

Am recky,recently completed a 5-day safari with Kensai Safaris, exploring Serengeti, Ngorongoro, and Tarangire. The staff was outstanding—professional and attentive, ensuring a smooth and enjoyable experience. The Land Cruiser was well-maintained and comfortable, making our travels between parks pleasant. The accommodations were excellent, offering both comfort and great views of the landscapes. Overall, a well-organized and memorable safari experience. Highly recommend them

EZEKIEL   –  
Qatar QA
Visited: May 2014 Reviewed: Aug 9, 2024

Email EZEKIEL  |  35-50 years of age  |  Experience level: 2-5 safaris

Enjoyable
5/5

My name is Ezekiel,me and my family recently enjoyed a 7-day safari with Kensai Safaris, covering Maasai Mara, Amboseli, and Mombasa beaches. The staff was exceptional—professional, knowledgeable, and friendly. The accommodations were comfortable and well-located, offering beautiful views and excellent amenities. The food was delicious, with a great mix of local and international dishes. Overall, it was a fantastic experience with top-notch service and memorable moments. Highly recommend!

Robert   –  
United Kingdom UK
Visited: January 2024 Reviewed: Aug 9, 2024

Email Robert  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
4/5

My tour with kensai safari was one of the best tours experienced in a lifetime.Their guidea are passionate and knowledgeable about the wildlife,making you safari enjoyable .The accomodations on the other side are comfortable and are carefull selected to meet your needs.On top of that kensai safari customer service is top-notch.I really enjoyed my safari with kensai safari

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