The review below is the personal opinion of Cindy and not that of SafariBookings.
The employees are wonderful, Lochinvar as a company ?
I suggest customers thoroughly research safarirs confirm where you are staying and the costs that are not included in the trip. There may be a lot of surprises. This was only the beginning of my 3 separate bad experiences.(the other 2 were Kenya julimas safaris (demanding cash for park entry fees). I googled and called the park and confirmed they accept credit cards)and Sabilom Kenya tours. (They canceled the balloon option after collecting $900, then offered, only after asking, $675.
I didn’t have to pay extra for Hwange Park because I chose not to agree with the “change.
” there was supposed to be a waiver. I never saw a waiver. Unfortunately, a lady on our budget trip was charged extra to go to hWange Park(according to her). I was told, She was advised to cancel that Hwange park game Drive and go to Zambizi Park instead. I was told they cited dangerous roads as the reason for the “change”She said she wasn’t granted any partial refund for the lesser Park, but says she felt intimidated in to canceling the hwange park. We went anyway( my partner and I refused to cancel Hwange) and she had to pay $420 extra cash or they would not take her, but we were going anyway . How can that cost $420 extra when it was included initially? . I feel bad for her and for all the other travelers that may have done the same thing and canceled that hWange Park. It was lovely. So many animals and the roads were the usual bumpy dirt roads but nothing serious. In the future, I would spend a little more money and get better hotels and be much more aware of the itinerary and reconfirm in writing.
Dealing with her problems($420) for the entire 8 days was troublesome. Mark( the owner I think) even asked my partner to write up a release for the customers to sign!!! I was there on vacation!
By the way Victoria Falls was dried up on the Zambia side.
I also want to say the The best company I’ve ever used for booking tours is: “Get Your Guide” they care, and have assisted in getting my refunds. The lady says tour radar has not helped yet to recover her $420 , that she feels was an over payment.
Make no mistake their employees are very good!! Fines, Cynthia, Lucky