Reviews

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Jesse Ha   –  
South Korea KR
Visited: November 2024 Reviewed: Dec 29, 2024

Email Jesse Ha  |  35-50 years of age  |  Experience level: first safari

Delivers exceptional service, transparent booking, and personalized touches for a perfect safari
5/5

We recently went on a 4-day private mid-range Serengeti safari tour in mid-November 2024.

To choose the right operator, we outlined our preferences, budget, and desired accommodations and requested quotes from about 20 different companies simultaneously. We eliminated operators with low ratings on TripAdvisor and SafariBooking.com, as well as those with poor reviews (1- or 2-star ratings), even if their overall ratings were high.

Among them, the operator that stood out was **Kiliclimb African Safari**, thanks to their prompt and courteous responses to all of our detailed questions and their competitive pricing.

Here are some highlights of our experience with them:

1. **Exceptional Communication**
They responded to dozens of questions with patience, clarity, and speed. Good communication is vital, especially when unforeseen issues might arise during the trip, and Kiliclimb excelled in this area, even before booking.

2. **Transparent Booking Process**
We appreciated their transparency throughout the booking process. In some reviews of other companies, I had read about travelers being placed in accommodations other than the ones they had reserved. However, Kiliclimb promptly provided invoices to confirm that our desired accommodations were secured, which reassured us and allowed us to proceed with confidence.
(Tip: Be cautious of operators offering suspiciously low prices without proper booking confirmations!)
There were no hidden fees or unexpected charges; the total cost matched the initial quote exactly.

3. **Amazing Guide: Terry**
Our guide, Terry, was fantastic—both friendly and professional. Not only did we see all of the Big Five animals, but we also saw many of them multiple times, which felt like incredible luck. Terry's keen eyesight helped us spot animals we would’ve missed otherwise, and he explained their behaviors in detail.
He communicated well with other guides, ensuring a steady flow of exciting animal encounters. Spending almost every moment of the 4 days together, we appreciated Terry’s excellent soft skills. He made the experience comfortable and enjoyable, even teaching us some Swahili while picking up bits of Korean from us. By the end of the trip, he could confidently say words like "Let's go," "Stop," and "Good!" in Korean.

4. **Impressive Accommodations**
Of the three lodges we stayed at, one was specifically requested by us (KUBU), and the other two were chosen by the operator within our budget. All three exceeded our expectations.
- The accommodations were clean and well-maintained.
- Hot showers worked perfectly.
- Mosquito nets were properly set up.
- Electricity was reliable.
- Meals were delicious.
- Staff at all lodges provided excellent service.

5. **Well-Equipped Safari Vehicle**
The safari vehicle was similar to others commonly seen in the parks, with a pop-up roof for optimal game viewing. Inside, it featured USB-A charging ports and a refrigerator stocked with water, soda, wine, and beer, which was a thoughtful touch.

6. **Thoughtful Honeymoon Touches**
As we were on our honeymoon, the operator added lovely details such as small gifts, custom stickers on the vehicle, and special surprises at the lodges, which made us feel truly cared for.

Given the significant amount of money involved, we spent considerable time researching, asking questions, and weighing options. In the end, we were completely satisfied with our decision. Throughout the process, we felt well-cared for, and during the safari itself, Terry checked in daily to ensure everything was running smoothly, which added an extra layer of comfort.

If you’re looking for a reliable operator, we wholeheartedly recommend Kiliclimb African Safari. Even for detail-oriented travelers like us, they proved to be an excellent choice!

Christophe   –  
France FR
Visited: December 2024 Reviewed: Dec 17, 2024

Email Christophe  |  50-65 years of age  |  Experience level: first safari

Professional and attentive.
4/5

Safari experience can start around 900 € for back packers with no upper limits for the richests. But for 1.300€ pp the journey was perfect. I recommend the team.

Lee   –  
United Kingdom UK
Visited: November 2024 Reviewed: Dec 12, 2024

Email Lee  |  35-50 years of age

Outstanding Experience!
5/5

Had the most excellent Kilimanjaro climb with Moses and Kiliclimb Africa Safaris. I was recommended by a friend here in Scotland and I'm glad we used this company. Extremely competitive price for a private climb for my cousin and I. Our support team was 12 people total. From start to finish everything was outstanding. It was everything we hoped and more. Friendly guides and porters, excellent food (I mean we certainly didn't expect chips and fried chicken at 4000 m!), private toilet, a really nice hotel before and after the climb. Highly recommended! Thanks again Moses. All the best from the Highlands of Scotland.

Lee.

Stephane   –  
Canada CA
Visited: December 2024 Reviewed: Dec 12, 2024

Email Stephane  |  35-50 years of age  |  Experience level: first safari

Awesome Safari last minute well organised
5/5

We completed a 4 days Safari and a 2 days Ol Doinyo Lengai. We organised it 2 days before the day of the safari. I never thought they would be so amazing to organise quickly and so perfectly. The communication was flawless, everyday they checked on us, before
during and even after the trip. So I would really recommend them as it's easy to organise with them.
Now what to say about the actual Safari adventure... AMAZING... We saw lots of different animals. Yes we were lucky but the driver made it happen. He did an fantastic job to make sure our day was full and diverse. Can't think of a better Safari. Thanks Kiliclimb!

yasmin   –  
United States US
Visited: December 2024 Reviewed: Dec 12, 2024

Email yasmin  |  35-50 years of age  |  Experience level: first safari

Extraordinary tour
5/5

We had a two day one night tour to see the Serengeti and the Ngorongoro. We absolutely recommend Kiliclimb. We had the most amazing time. And it was especially thanks to Logan our tour guide,he was absolutely incredible!!!!! He was an excellent driver and extremely intelligent. He showed us everything we wanted to see. We saw almost all the animals. And made our time very enjoyable. He is a great tour guide!!

Sandra   –  
Australia AU
Visited: December 2024 Reviewed: Dec 10, 2024

Email Sandra  |  50-65 years of age  |  Experience level: first safari

Very professional, excellent communication, and cares about the traveller's experience.
5/5

The entire process from booking the tour to completing the tour was seamless. Kiliclimb Africa Safaris responded promptly to my request for information and follow-up questions. They briefed me the day before the tour and visited me after the tour. The 4 night/5 day tour was value for money. I had my own room for two nights and spent two nights in a tent in the parks. The tents and shared bathrooms were clean. The tour was amazing, seeing a range of wildlife and scenery. I was very fortunate to have good safari companions as well as a great guide/driver and cook. My relative will also use the company. Thanks again to Kiliclimb Africa Safaris for the fantastic experience. Asante sana.

yulia   –  
Spain ES
Visited: November 2024 Reviewed: Nov 22, 2024

Email yulia  |  20-35 years of age  |  Experience level: first safari

Impressive
5/5

The guides were espectacular! Logan and Karen were very detailed and helpfull. They knew all the spots to see the animals and where very open minded. The company welcomed us with a small picnic with drinks and snacks after the flight. The meals were amazing (picnic) and the hotels were very nice. They even gave us 1 tshirt and 1 gift (thermo cup) with our names. We are very happy with the experience.

Sam   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 24, 2024

Email Sam  |  20-35 years of age  |  Experience level: first safari

Fantastic 3 day safari!
5/5

We had an amazing 3 day safari in the Serengeti and Ngorongoro Crater. Naite was super helpful in organising the trip and the communication was excellent. Our tour guide was very knowledgeable, reliable and helpful during our trip. I'd highly recommend!

Harley   –  
China CN
Visited: October 2024 Reviewed: Oct 24, 2024

Email Harley  |  under20 years of age  |  Experience level: first safari

Great hospitality, wonderful trip in Tanzania, top 1 company in Tanzania
5/5

I joined Kilimanjaro and Safari trip with Kiliclimb, I would rate this experience 10/10, can’t tell how surprised that I felt about Tanzania because of this tour company. If it wasn’t the group that they provided us, me and my friends wouldn’t reach to the summit. They provided us fabulous views and service. 5 star service, super nice and super good. Safari trip was awesome, guide was super enthusiastic about animals. Kiliclimb company provide outstanding service and strive to provide their customers outstanding experience in both Kilimanjaro trip and Safari. These are all true words from my heart. I will introduce them to my friends and I highly recommend it to you all!

jiawei li   –  
China CN
Visited: October 2024 Reviewed: Oct 20, 2024

Email jiawei li  |  50-65 years of age  |  Experience level: first safari

Our wonderful journey in Tanzania began with this best travel agency -kiliclimb africa safaris
5/5

I discovered this travel agency through Safari Booking, where I found numerous five-star reviews that led me to contact them. Throughout the communication process, the customer service staff and Moses showed great patience and support, offering us satisfactory prices. During the six-day climb Kilimanjaro and the three-day safaris activity, the guides and the team demonstrated a very professional attitude and service, and we were very satisfied. We hope that more travelers can have wonderful journeys in Tanzania through this travel agency

Average User Rating
5.0/5
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