Discover Africa Safaris team
Discover Africa Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ATTA, SATSA, CTT & IGLTA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $450 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Yves | 65+ years of age | Experience level: first safari
"Discover Africa Safaris", a memorable experience.
I found the agency "Discover Africa Safaris" through an Internet search and contacted it without really knowing where I was landing.
We were late and had special requests. Susan, our agent, understood our requirements very well and worked to meet them. All her proposals were very well targeted. Very pleasant to have someone listening. Easy interaction, even at a distance, great availability. And this didn't stop once the reservations were made. I'm thinking in particular of the follow-up for health and consular requirements.
On site, everything worked very well. Smooth, on-time transfers, attentive, very professional staff. We stayed at two lodges, in Kenya and Tanzania, for a total of 6 days. Two different experiences, two top experiences. Beautiful facilities, friendly, smiling staff, competent and attentive driver/guide. Two game drives per day, a lot of animals, small ones, big ones, thousands of pictures, lots of magical moments.
My siblings and I went on this safari to honour our recently deceased older brother. The response from the people was simply incredible in its warmth and humanity.
Yes, a safari isn't cheap, but it's an experience, a gift to yourself.
A memorable experience.
Phenomenal, great response time, and on his 'game'.
It was a last minute trip, and Devryn ensured everything was tied up in a bow as soon as we decided the kind of trips we wanted and when we could go. Took 100% of the stress out of doing a trip like this. Thank you!
FR
Email Roland | 50-65 years of age | Experience level: 2-5 safaris
Listen and advise what makes your customer happy, this is the mindset of Discover Africa.
We had the pleasure to have Adelle on our side who helped us organizing what turned out to be an unforgetable trip. She really listened with passion and patience what we were looking at, and then she advised and mastered a ten days trip which was just perfect in all aspects: timing, transportation, sequence of spots, mindful selection of lodges etc. A truly great customer experience. Thank you so much Adelle, we will for sure come back to you.
CH
Email Alessandra | 50-65 years of age | Experience level: 2-5 safaris
Professionalism and helpfulness at the service of the customer
We love Africa and safaris, and this year we decided to go on one in Kruger Park, not really knowing where to go. We turned to Discover Africa Safari who recommended several game reserve, including Mala Mala, which we chose. We have never made a better choice. It was a beautiful experience that thrilled the whole family. Susan Swanepoel organized the trip perfectly, from the reception at the airport to the departure, including the intermediate stop at Blyde Canyon and there Panorama Route. Helpful, quick, efficient Susan also accompanied us step by step during our stay and always answered any questions promptly. Payments for the trip were made without any problems. We recommend Discover Africa as a travel agency and Mala Mala as a destination for one of the most beautiful safaris you could wish for
CA
Email Natalia | 20-35 years of age | Experience level: 2-5 safaris
Exceptional Trip Planning
Wow, where to even begin.
We had an exceptional experience with Susan S from Discover Africa and we truly cannot thank her enough for helping us plan the trip of a lifetime. From beginning to end, Susan was very attentive, informative and professional. She was also always very quick to respond, which was so helpful especially when we didn’t have reception for long. Susan also ensured to check in often with us throughout our trip to make sure everything was going well. She was very flexible with any last minute changes or requests. Her expertise about travelling Africa was invaluable for our trip. We loved every single camp, lodge, guide, etc that we had. Our trip was very ambitious with lots of moving around, yet she was able to help create the perfect itinerary and squeeze it all in. What stood out most to us most about Susan though was her kindness and genuine passion for Africa and helping create an unforgettable trip.
Overall, we had the best experience with Discover Africa and we can’t wait to one day plan another trip to this amazing continent with Susan’s help.
US
Email Karin Haag | 50-65 years of age | Experience level: first safari
Discover Africa and it's people delivered a Top Notch Experience
Starting with booking the trip, our Travel Planner, Susan Swanepoel was exceptional...we had no idea what we wanted other than going on Safari, so she made suggestions, but also listened to our questions and concerns. We ended up with exactly what we wanted and (with Susan's guidance) were able to prepare ourselves appropriately in the months leading up to the trip. And during the trip, she continued to communicate with us, making sure everything was going as we hoped.
The trip itself was a wonderful experience, not only due to the great planning, but because of our amazing guide...Frank Mndolwa was with us for nearly 10 days as a skilled driver, spotter, and educator. He was able to show ALL the hoped-for animals, as well as ones we didn't even know about! When we asked for information about birds and plants as well as the big mammals, he often had the answers, or (if not) would pull out his books and do his best to find them for us. He even helped us learn a little Swahili - we now consider him a friend and hope to see him again someday, at which time, we hope to know a little more Swahili :)
I could also go on and on about the people in the bush camps...to a one, they were friendly and helpful...we always felt like we were being well looked after. They were all so special.
We were already talking about "next time we go" on the plane home...whenever that "next time" comes up, we will definitely be turning to Discover Africa again. Thank you Susan and Frank (and everyone else) for giving us these wonderful memories!
BS
Email Calynn | 35-50 years of age | Experience level: first safari
Megan was the best!
First class service from start to finish. My husband’s 40th birthday trip was more than we could have imagined.
HU
Email Susan Domotor | 50-65 years of age | Experience level: first safari
Knowledgeable, Supportive, and Excellent Communication
We selected Discover Africa with help from SafariBookings.com. We were not disappointed. Discover Africa responded promptly, helped us figure out an itinerary, scheduled our stays and flights all within about 1 week. Before and during our trip Adelle Bell (agent) communicated with us on an ongoing basis. She was available to answer questions, provide suggestions, and help with ideas. I was celebrating my 60th birthday and Adelle made sure we had excellent lodges in the game reserves and at the request of my husband, organized a cake for my birthday dinner. Adelle really cared about our experience and well-being. When, on a weekend, Adelle was not immediately available, another agent was on call who quickly got in touch to let her know to call us (which she did). Discover Africa works with high end lodges and transportation. They are reliable and we believe, a good value for money. Thank you Adelle and Discover Africa. You made our trip unforgettable. All the best to you moving forward.
US
Email Carla | 50-65 years of age | Experience level: 2-5 safaris
Always helpful and available for any questions or concerns.
It was a pleasure to work with Susan. She planned everything for us from start to finish. We were able to have all information prepared before we left, including flights, luggage requirements, hotel information, meal information and activities we would do. We were met by professional and very nice people to escort us from the airports to the camps in Sabi Sands and to the hotels in Stelenbosch and Cape Town. She arranged a driver for us to see the sights we wanted to see and arranged help with any extras that we needed along the way. When our flights home were changed by our airlines, she managed to rearrange our days at safari without us having to miss a day. It made everything go so smoothly. I would highly recommend working with her and would most definitely use Discover Africa again. It was a very long trip (3 weeks) and at no point did I, my daughter or any of my friends feel worried about anything. It made for a very special experience.
US
Email Ashleigh B. | 35-50 years of age | Experience level: first safari
Expertise in planning memorable and unique experiences with excellent customer service
We had a great experience planning our holiday with Discover Africa Safaris, and especially with Diane. She set up an inital Zoom call to help understand our wishes for planning a memorable first time on safari. She was flexible and found ways to adjust the itinerary when I asked about changes (e.g., swapping out a portion of the holiday, adding a private tour, etc.). When we found ourselves ill during the trip, Diane was a lifesaver. We had to change a portion of our itinerary and she did it all promptly which was such a relief, allowing us to relax and get better before our safari portion of the trip started. It would have been such a pain if we would have had to manage ourselves. She even coordinated with the hotel to send a doctor to our room. On a whole, all the hotel bookings were excellent - great locations, rooms, and breakfast options. Our transfers were always on time and made getting around so convenient. The safari was certainly the highlight and we couldn't have asked for a better experience. We saw so many animals on game drives, and even from our room. The staff and service, including food, was fantastic. I know we'll want to have another safari experience in the future and will come back to booking with Discover Africa Safaris.