Reviews

Sort By: Date Most Helpful Rating 181-190 of 504 Reviews
Jo And Keith   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 21, 2023

Email Jo And Keith  |  65+ years of age  |  Experience level: first safari

Highly recommend. Professional, helpful and accessible.
4/5

A once in a lifetime trip for us creating lasting memories. The camps and hotels were excellent, the staff friendly and helpful and the food excellent. We were very well looked after. The animal life was abundant and we were able to view the great 5 within a few days. All of the safaris exceeded our expectations.

Some of the internal flights and hotels are linked and we did experience a couple of airline representatives that were not helpful and lacked good communication skills. At one point we were unable to find our representative at Entebbe airport. She was at the wrong part of the airport. We were taken through to departures with instructions to stay put and that she would not be lone. We waited approx. 3 hours past our scheduled departure time. Airport staff were unable to help as it was a charted flight. It turned out she was waiting for a couple of more passengers. However the pilots were sitting in the aircraft and were also unaware and had been sitting on the aircraft for 3 hours waiting for us. We had a long overnight flight from the Serengeti to Johannesburg and then had to wait another 2 hours to be flown to our camp as the airline was waiting further passengers to fill the plane. our itinerary stated our flight time and the airline were not helpful in accommodating us. Were were eventually put on a hot plane and waited a further 45 mins till the pilot arrived. We felt they were trying to maximize their seating and felt it was not conducive to a good holiday.

We still had a great time during our two and a half weeks in Africa and would recommend this excellent company but feel the situations we found ourselves in should be addressed.

Raymond Esparza   –  
United States US
Visited: July 2023 Reviewed: Aug 10, 2023

Email Raymond Esparza  |  50-65 years of age  |  Experience level: first safari

Informative website, Megan was friendly and very helpful, great deal
5/5

Using Discover Africa was a great decision. Their website had plenty of details and pictures to explain and show what they were offering. The various safaris listed had prices listed though they were from the previous year but it did give me a ball park figure that allowed me to make a more informed decision. Also, when I finally did contact them about the trip, I got a timely reply and was set up to speak with Megan who would arrange the trip. She was very informative and listened to my requests regarding the trip (travel style, animals I wished to see). Fortunately, I was flexible with my dates and Megan was very good at coordinating my final date choice. Megan was very good at keeping me updated on my trip status and answered any questions I had before the trip (most communication was through email).

Considering what the final price was, in the end I felt it was an excellent deal. All staff (driver-guide, lodge staff) were extremely friendly and helpful. Our guide was knowledgeable and experienced but fun as well. Being a single traveler was not a problem, and in the end, it worked out perfectly with the other 5 members of my group. And turns out the other 5 members were friendly, intelligent and fun as well, we got along very well.

FYI: I chose the 10 day safari going through Tanzania and Kenya

Hannah Smith   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 10, 2023

Email Hannah Smith  |  20-35 years of age  |  Experience level: first safari

Amazing tour operator and adventure!
5/5

Megan was fantastic from start to finish and planned our honeymoon exactly to our brief. Everything was excellent- communication, flexibility, transfers, hotels and safari!
Would highly recommend!

Susan   –  
United States US
Visited: June 2023 Reviewed: Aug 10, 2023

Email Susan  |  35-50 years of age  |  Experience level: first safari

Well organized, responsive and knowlegable.
5/5

We had an incredible experience using Discover Africa. Our amazing travel specialist was Megan, who listened to us and put together options that suited our multi-generational 8 day safari adventure to Botswana's Okavango Delta ending with a visit to Victoria Falls in Zimbabwe. The camps and lodges we stayed had such welcoming staff and knowledgeable guides. Our connections between camps were seamless. This was a huge trip for our family and we are so glad we worked with Megan to organize everything for us. We couldn't have asked for better guidance and support. I'd definitely work with them again!

Philippa   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 9, 2023

Email Philippa

Professional, experienced help throughout the booking journey.
5/5

I came across Discover Africa by chance online. Susan was very knowledgeable and helpful as I was unsure exactly what I wanted for our family holiday. Together we came up with an itinerary. Susan responded to emails quickly and we spoke on the phone and also on video calls. We felt confident in making the commitment to book. She was there for us all the way and answered all my questions. Our daughter sadly broke her ankle shortly before the safari and was unable to travel, Susan supported us and informed all our accommodation and provided invoices for insurance. During the Safari Susan kept in touch by WhatsApp.
The Safari itself in the Serengeti was fabulous-our driver-guide was experienced and knowledgeable and we were well looked after. Our favourite camp was Camp Zebra-very intimate with only ten tents. Our son had a tent next to ours with a connecting tunnel. Zebra and Wildebeest roamed the camp day and night. We heard lion, hyena and hippo overnight along with the crickets it was an animal concert! The guide looks after you from arrival to departure and takes you on game drives twice a day. (8-1 then 4-6) then a sundowner round the fire before dinner. Meals were wonderful and obviously Susan had let them know it was our wedding anniversary as we were presented with a wonderful cake with singing and dancing and a bottle of fizz!
We saw so many animals!

Ram Reddy   –  
United States US
Visited: June 2023 Reviewed: Aug 9, 2023

Email Ram Reddy  |  50-65 years of age  |  Experience level: first safari

One stop shop with good recommendations for activities, transport and stay.
5/5

Matthys was the Travel Expert that was our "concierge" for the 10-day safari and Capetown tour in late June. We had numerous Zoom calls to iron out the itinerary, places to stay and recreational activities (local tours, golf, etc). Matthys was attentive and listened to what we wanted from the holiday. He curated a wonderful experience that we will cherish. Despite numerous travel delays due to the airlines on our round trip from Los Angeles to South Africa, Matthys was prompt in responding to texts/WhatsApp and made the necessary adjustments for airport pickup or changing in-country travel reservations. The game lodge at Arathusa (at Kruger) exceeded our expectations - it was a 5-star experience. The Capetown wine country tour with stay at Babylonstoren was a once in a lifetime experience. Thanks to Matthys and Discover Africa for organizing such a hassle free and wonderful holiday!!!

David   –  
United States US
Visited: July 2023 Reviewed: Aug 7, 2023

Email David

Trip of a Lifetime
5/5

Our safari to Tanzania was a trip of a lifetime. First, a shout out to Adele Bell from Discover Africa. We had planned this trip two years ago but COVID got in the way. Adele worked with us till we were finally able to go. She planned an amazing trip. All the places we stayed were wonderful and the guides we had were superb. There were no glitches, everything went very smoothly. Of course, the tour itself was mind blowing. Visiting Tanzania at the time of the migration is one of the great events in the world. Adele Bell and Discover Africa made our excursion even more memorable.

Caroline   –  
United States US
Visited: July 2023 Reviewed: Aug 4, 2023

Email Caroline  |  50-65 years of age  |  Experience level: 2-5 safaris

A seamless experience with expert/objective advice and terrific communication.
5/5

Antoinette was amazing. She pulled together our Sabi Sands safari at the last minute (one month before travel) - securing our first choice lodge and flights. She communicated so well at every stage of the process and provided comprehensive, objective advice and information. Every part of the trip was seamless and stress free. Booking a safari isn't something you take lightly, but I couldn't have hoped for a smoother experience. Thank you!

Jo T   –  
New Zealand NZ
Visited: July 2023 Reviewed: Jul 26, 2023

Email Jo T  |  50-65 years of age  |  Experience level: over 5 safaris

Exceptionally helpful and knowledgeable.
5/5

Delighted with the service, advice and support provided by Discover Africa Safaris. Highly recommend them.

Joan   –  
United States US
Visited: May 2023 Reviewed: Jul 26, 2023

Email Joan  |  65+ years of age  |  Experience level: first safari

Best Vacation Ever!
5/5

This trip has been a work in progress since 2019. We originally started planning this for our 50th wedding anniversary and then Covid hit. When we first spoke to Matthys we were not familiar with anything in Africa. We told him we had to see the “Big Five”, but other than that we didn’t know what we really wanted. Well let me tell you everything was absolutely perfect. We flew into Cape Town and enjoyed 5 days of perfection. A tour to the wineries, table mountain cable car, down to the southern Cape of Good Hope, and Robben Island were tours that he arranged. Then it was on to Victoria Falls. Our next stop was Sabi Sabi Little Bush Camp at Krueger National Park where we stayed for 3 nights. Not only did we see the big five but we also saw, giraffes, cheetahs, ostrich, hippopotamus, zebra and so much more. Matthys recommended we split our time between two safari camps so our next stop was Leopard Hills. Both lodges were above and beyond our expectation. We even got to see lions mating. The last leg of our journey brought us to the Mauritius for a relaxing beach vacation. We had a long layover on our return trip to the states so Matthys arranged a day trip to Soweto.
Every stop on our vacation was perfect. There was always someone to meet us and escort us to our destination. Matthys listened to our wants and delivered a vacation that surpassed anything that we expected. Africa truly is life changing

Average User Rating
5.0/5
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