Reviews

Sort By: Date Most Helpful Rating 261-270 of 509 Reviews
Avi   –  
United States US
Visited: December 2022 Reviewed: Jan 5, 2023

Email Avi  |  50-65 years of age  |  Experience level: first safari

Highly experienced, knowledgeable, polite, responsive, honest Safari tour operator.
5/5

Discover Africa , and Matthys van Aswegen in particular, was a pleasure to work with. Firstly, his patience and understanding is a true fine attributive of his. We started talking about a safari to South Africa in mid 2019. We had both phone calls and email exchanges, and he was always responsive with concrete intelligent answers. In fact, he sent me many options/packages that were only in Kruger, and others that included Botswana, whatever combination I asked him for , he put together happily. However , by the end of 2019, not knowing about Covid yet, we simply weren't ready to go on Safari yet. He never put any pressure and was quite understanding. We then spent most of 2020 emailing back and forth again during the pandemic, with many more questions and options. In Dec 2020, I finally booked a Safari with him to Mala Mala camp in Sabi Sands(one camp , 4 nights, seven game drives), as well as visits to Johannesburg and Cape Town. We continued to exchange emails during 2021, updating and tweaking the itinerary, when suddenly the Omicron variant hit during Thanksgiving. Since there was MUCH uncertainty with Omicron and our trip was a few weeks away, I couldn't take chance with my family's well-being and potentially getting stuck in South Africa. So I postponed the entire trip for a year to Dec 2022. Matthys, once Again, was only understanding and flexible! He helped me re-book everything to Dec 2022 AND I even rearranged the itinerary completely, and he was accommodating and cooperative. He was also able to transfer all of my pre-payments for Mala Mala, other hotels, flights, to Dec 2022 so that not one penny was lost! In short, he was amazing ! We just returned a few days ago and the safari at Mala Mala was something me and family will always treasure. We also very much enjoyed Cape Town and the winelands! Discover Africa gets an A+ !

Evelyn   –  
United States US
Visited: December 2022 Reviewed: Jan 3, 2023

Email Evelyn  |  50-65 years of age  |  Experience level: first safari

My tour operator was professional and helped me find the safari trip of a life time!
5/5

Experiencing a South African safari with Discover Africa was the best trip I have ever taken. The trip was well organized and all of my questions were answered. I was traveling alone and every detail of the trip was taken care of by Alice. I would highly recommend Discover Africa it was reliable and affordable.

Itamar   –  
Israel IL
Visited: December 2022 Reviewed: Jan 1, 2023

Email Itamar  |  35-50 years of age  |  Experience level: first safari

Amazing! Adelle helped me book the trip only three days in advance!!
5/5

I'm a last-minute kind of guy... I had an idea to go on a safari on a Wednesday night; I contacted Adelle the following day and flew with my daughter on a trip of a lifetime the following Sunday! Adelle took care of every small detail to ensure we had the best experience, staying at the most amazing places in Kruger! Highly recommended!!

Anthony   –  
Canada CA
Visited: June 2022 Reviewed: Dec 28, 2022

Email Anthony  |  50-65 years of age  |  Experience level: 2-5 safaris

Susan’s knowledge about itinerary locations was excellent and helped us make better choices.
5/5

Planning our first self-driving tour of Namibia involved a considerable amount of back and forth with our travel advisor, over email and video chats. Susan provided us with a good itinerary that we were able to adjust to suite our desires and our travel dates. She provided timely answers to all of our questions. The vehicle from the local leasing agent was in excellent shape. All the equipment worked well and our mix of bed & breakfast and campsites were fantastic. I would certainly book through Discover Africa Safaris again and recommend them without reservation.

Colleen Klush   –  
United States US
Visited: December 2022 Reviewed: Dec 27, 2022

Email Colleen Klush

The greatest experience we've had using an agency!
5/5

Megan from Discover Africa was unbelievably professional, helpful, and responsive. She provided the best experience, and everything went according to plan. We are so so happy with our experience using Discover Africa to stay at the Simbavati Lounge in Kruger park. When we go back to Africa, we will absolutely be using their services again!

Mike   –  
United States US
Visited: December 2022 Reviewed: Dec 26, 2022

Email Mike  |  50-65 years of age  |  Experience level: first safari

Beyond our Expectations--Trip of a Lifetime
5/5

Wanting to add additional experiences to an underlying South Africa trip for a friend's wedding, we worked with Adelle initially to review options. Her experience and knowledge was evident from the beginning as she provided several different options based on the price range we provided. As we settled on an initial itinerary, the pandemic arrived and we had to delay everything. Adelle adeptly handled all adjustments, delays, cancellations, and rebookings over the next 2 years.

Finally able to travel, we were provided well in advance very useful, detailed, and pertinent information about our accommodations, locations, preparatory considerations (e.g., vaccines, in-country customs, tipping, etc.), and itinerary. Our trip included personally-arranged stops within agent-arranged trip and Adelle expertly arranged for all pick-up and shuttle services so we only needed to take care of getting on and off the planes for each leg of our trip.

Our all-inclusive safari lodges were described as "luxury," but we had no idea...until we arrived. One of them has become our favorite, though both are easily classified as luxury. Each lodge had its own approach and atmosphere, but both provided great meals and services. Our favorite had more-than-welcoming staff, continually-customized meals to meet dietary needs, special touches for meal locations and room service, a air of romance hidden through many small and large acts by the staff, and game drives and bush walks, which all combined to give us experiences over the several days we were there that we couldn't even have imagined--even after reading all the information ahead of time.

Simply put, we have found our travel agent for southern Africa, will be coming back in the future, and will not hesitate to trust Adelle's thoughts and planning on any future trip.

Rosie   –  
United Kingdom UK
Visited: November 2022 Reviewed: Dec 24, 2022

Email Rosie  |  20-35 years of age  |  Experience level: first safari

Professional and responsive
5/5

Discover Africa Safaris helped to arranged the perfect start to our honeymoon with a fantastic 3-night safari in Madikwe Game Reserve. It was simply perfect - from the flight out, the friendly staff, delicious food, and of course the animals! Thank you.

Anne   –  
Australia AU
Visited: November 2022 Reviewed: Dec 7, 2022

Email Anne

Adelle Bell is a true professional!
5/5

Our first trip to South Africa was an amazing experience, we had the holiday of a lifetime and it all went without a hitch.
Adelle Bell was tireless, gave us several options that might suit our timeline and our circumstances. Our trip was centred on a family wedding in East London, and Adelle was able to organise our trip around that. Our holiday to South Africa of course included a safari, wow !!
Adelle organised seamless travel throughout, the hotels were well located and excellent
I would definitely recommend Discover Africa and Adell Bell.

Dariusz G.   –  
United States US
Visited: November 2022 Reviewed: Dec 2, 2022

Email Dariusz G.  |  50-65 years of age  |  Experience level: first safari

Incredible trip. Diane was attentive, detailed, and extremely helpful!
5/5

Diane couldn’t have been more helpful when planning our trip, coming up with different ideas and itineraries to fit my budget and expectations. Communication was excellent. The transfers, flights and accommodation suited our needs.

Colleen   –  
United States US
Visited: November 2022 Reviewed: Nov 30, 2022

Email Colleen  |  35-50 years of age  |  Experience level: first safari

Amazing service- catered to all my needs and very reliable!
5/5

This is an amazing safari tour service that will craft the perfect vacation specific to your needs! I traveled with my family of 5 (kids ages 12, 13, 15) to South Africa this past month and we felt like every detail of our trip was very organized and planned out. We told them upfront some very specific things we wanted to see, as well as the type of accomodations we would like and they gave us a short list of venues to choose from. From there we selected the perfect trip. Leading up to the trip we were contacted often about updates in the planning and all my many questions were answered. With our kids with us we wanted to make sure we were guaranteed the family style accomodations and adjoining rooms, etc and they made sure this happened which really made a difference! The trip turned out to be so magical and amazing! We felt safe with our transfer drivers and they always showed up early and gave us a great experience. The service at the resorts that were recommended to us was top notch! This is an amazing travel company to work with that you can trust will provide the perfect vacation for your family!!

Average User Rating
5.0/5
Rating Breakdown
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