Reviews

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BigMo   –  
United States US
Visited: May 2021 Reviewed: Jun 7, 2021

Email BigMo  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Service
5/5

Megan, We just returned from our family trip to your country on June 4, 2021. We had a GREAT TIME! Thank you for changing things as required over 2 years (as our trip had to be postponed from May 2020 to May 2021 due to COVID-19). Now our thoughts on the two lodges and our trip overall:

Ngala tented camp: Personalized attention, food was a notch up from the safari lodge. The accommodations were a notch below the safari lodge, given that it is tented. The accommodations were fine (as in decent) but did not really like the outdoor showers. Saw the white lions at Ngala on our first and second days there. Was one of the highlights of our trip. Would we stay at the tented camp again?? ... Possibly.

All the transfers everywhere were seamless. The Fairlawns stay on both occasions was very nice! They really do a very nice job at this hotel. The PCR test to return to the US at Jo berg airport was pretty painless (took the PCR test to avoid the hassle of whether the antigen test would work). Got the results via email in four hours and got the certificates printed out at the airport PCR facility the next day.

Tengile River Lodge; This lodge was truly stunning. We thoroughly enjoyed ourselves. The food was divine. The snacks on the game drives were a notch better than Ngala. The drinks were top of the line and the four of us had our own safari vehicle. We had Warren as our ranger and Jophet as our tracker. They were both very, very good and really friendly. On day two we saw four of the big five on the morning game drive (lion, black rhino, buffalo, and elephants). On the evening game drive on day two we saw lion, buffalo, elephants and the leopard. Also saw lions with cubs on day 6 and also saw leopard with her cub on day 5. Finally saw the honey badger, which as our ranger at Tengile pointed out is extremely rare to spot. Once again thank you for everything.

One final point the game viewing in the Sabi Sands was very good... as good or better than 2017. The game viewing we thought at Ngala this time was not as good as what we saw in 2017. Paucity of animals... though we were very, very happy to see the white lions of Ngala.

Adele   –  
South Africa ZA
Visited: April 2021 Reviewed: Apr 26, 2021

Email Adele  |  65+ years of age  |  Experience level: first safari

Planning excellent - tailored to our needs - efficient and helpful at all times - great selection
5/5

We have never been to Namibia and were totally in the hands of Discover Africa. They planned an amazing trip for us and made sure that we were booked into beautiful lodges. We got an excellent overview of the country in 2 weeks. There were no hassles and everything was seamless. We are going again in October with Discover Africa and can't wait for our second trip.

Chris   –  
United Kingdom UK
Visited: December 2020 Reviewed: Jan 13, 2021

Email Chris  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic tour operator who pulled together a wonderful holiday for us at very short notice.
5/5

Fantastic tour operator who pulled together a wonderful holiday for us at very short notice.

Elizabeth Horn   –  
United States US
Visited: October 2020 Reviewed: Dec 22, 2020

Email Elizabeth Horn  |  20-35 years of age  |  Experience level: first safari

So helpful!
5/5

Joining a safari for one proved to be challenging in 2020. Once I was contacted by Adelle at Discover Africa, she found me safaris I didn’t even know existed from internet searching. I couldn’t have done it without her! It’s definitely better to have someone on the ground in Africa helping you. I will certainly use them in future Africa travels. The experience once I made it to Tanzania was seamless, and I had local contact numbers in case I needed them. The quality of safari booked was also excellent. Truly a trip of a lifetime. Adelle at Discover Africa also followed up with me after the safari. They really want to make sure you’re satisfied. Excellent!!!

Debbie   –  
Australia AU
Visited: February 2020 Reviewed: Mar 16, 2020

Email Debbie  |  50-65 years of age  |  Experience level: 2-5 safaris

Hassle free and very professional service from start to finish
5/5

Tanya was an absolute delight to deal with. From the first phone call she was extremely polite, professional and very eager to facilitate my requests regarding our safari.
Our 3 nights at the V & A Hotel were fabulous and Motswari Game reserve was very nice also. All flights taken with the safari package were great. On arrival at both Cape Town and Hoedspruit airports we were met for our transfer by very warm and friendly people who were more than eager to impart their local knowledge on us. The game viewing on our drive to Motswari was some of the best we encountered whilst staying there.
Would certainly recommend and utilise Discover Africa again. Many thanks Tanya for a memorable trip.

Saada   –  
Nigeria NG
Visited: February 2020 Reviewed: Mar 7, 2020

Email Saada  |  65+ years of age  |  Experience level: first safari

It was above my expectations. I will recommend it to whoever would like to tour Africa.
5/5

This was my first safari. I didn’t expect to be so pampered. Everything was first class. We had everything provided for us before even asking. We had a dedicated team at our service.
Megan was on call whenever we needed something and she would always check on us along the way. We felt very well taken care of on all fronts.

YT   –  
Hong Kong HK
Visited: December 2019 Reviewed: Feb 29, 2020

Email YT  |  35-50 years of age  |  Experience level: over 5 safaris

A trip for enjoyment and experiencing Africa
5/5

Since the beginning, agents and staff of Discover Africa already work in a professional way for me to plan the trip. Their quick responses to my questions help us a lot before departing from our place to the Africa continent. When we were in our trip, we can feel that everything is well arranged. All the guides for safari drives and staffs in lodges are doing their excellent jobs for us and we think the trip is really unforgettable. We can see some 'world-class' attractions during the trip, many amazing wild animals in the safaris and then we can enjoy and relax in the lodges. All these are beyond our expectations. Thank you very much.

Agnes   –  
Hungary HU
Visited: February 2020 Reviewed: Feb 23, 2020

Email Agnes  |  50-65 years of age  |  Experience level: 2-5 safaris

Expert and provide excellent service
5/5

The communication regarding the trip was very smooth , taking care of each details, responding immediately to questions , queries . The safari was fantastic with a very professional guide . Absolutely meeting my expectations , I felt safe ,comfortable , inspired and enjoyed the Tanzanian adventure.

Heather   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 21, 2020

Email Heather  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly, efficient and very helpful in all aspects of organising our safari in Botswana.
5/5

Right from the initial enquiry we were given useful advice on the type of trip to do in Botswana in February, the booking was handled efficiently, and all contact was of a friendly and courteous nature. We had some issues with our international flights, but our consultant (Judy Burrows) helped us to resolve these despite not having been involved in the booking process. The safari itself ran very smoothly, from being met off our flight and assisted through the airport in Maun by representatives of the charter flight company (Moremi), through all the transfers between camps, and a final meet and transfer to our hotel at the end of our trip. The camps were all of an excellent standard, and we had many memorable sightings of animals and birds. The guides were very knowledgeable and skilled at tracking predators in particular. The food was excellent, and rooms comfortable and clean. It was good to see that the safari company (Kwando) employed mainly local people at all levels including management, and the inclusion of a short session of singing and dancing by camp staff before dinner one night was a highlight of the holiday. I would definitely use Discover Africa again for future trips.

Sarah Kirkpatrick   –  
Canada CA
Visited: January 2020 Reviewed: Feb 20, 2020

Email Sarah Kirkpatrick  |  20-35 years of age  |  Experience level: first safari

Ill never travel without an agent again
5/5

Discover Africa was my first time using a travel agent. I was a bit nervous hiring a company online whom I'd never heard of, and then sending thousands of dollars over to. All I could hope for was that there was someone waiting for us when we showed up at the airport.

I had a ton of confidence immediately though as Adelle (our agent) answered all of my questions, updated our itinerary with new changes, and gave great recommendations for activities - as well as incorporating our own itinerary for a private Sheldrick Trust viewing. She was super helpful leading up to our trip.

Her true value really showed when we got there, though. She was easy to reach when we had questions and made adjustments in the moment for us. I got sick 3 days in and had to stay in the hospital for a few days, causing us to miss an entire part of our itinerary and two flights. Adele jumped into action with her local rep and made sure that we were taken care of, that our flights were completely rebooked (and we paid no extra money), and even got us a refund from the accomodation we were supposed to stay in! It was absolutely amazing.

The safari we were supposed to go to also got flooded so our accomodation got moved. It was a perfectly seamless transition for us, even though I imagine it was quite a bit of chaos behind the scenes. We got upgraded to a nicer camp and had transportation ready and waiting at each and every step.

I would recommend Discover Africa to every single person considering a trip to Africa. We for sure wouldn't have been able to do all ourselves!

Average User Rating
5.0/5
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