Reviews

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Ruth   –  
United States US
Visited: July 2018 Reviewed: Sep 12, 2018

Email Ruth  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent attention and bespoke travel experience
5/5

In planning for a trip one year out, I 'interviewed' US, European, and African travel companies. Matthys of Discover Africa listened to what I wanted to accomplish for the group of 10, was willing to make changes and make better suggestions than the ones I had, and did so at a price point that could not be beat. That was all pre-departure. Once the trip started, Matthys' knowledge of his country and his understanding of our group and my desires as a group leader, showed up in the stunning lodgings he selected (locations, services, and amenities), the activities he had planned and suggested, and his partnership with Ilios as a guide and transport service in many of the places we visited. I was the only one of the 10 who had been to Africa and because of the professionalism, creativity, and individual attention that Matthys gave to us, the others are all ready to return with friends and families - and to use the excellent services of Discover Africa. Many thanks, Matthys and team!

Mike   –  
Philippines PH
Visited: July 2018 Reviewed: Sep 3, 2018

Email Mike  |  35-50 years of age  |  Experience level: first safari

had hesitations at first but super glad booked our safari adventure with them
5/5

Found out about Discover Africa while browsing the internet, at first was hesitant to go with them as their office is based in CapeTown and we are from the Philippines, we were thinking of the advantage of going with a local agency in terms of customer support and coordination. but a few exchanges of emails with Matthys who was assigned to us proved that communication was not a problem at all. Matthys was very patient with all our questions and designed a very good itenirary for us. We also had a problem with an Embassy for our E-Visas and despite this being not part of their deliverables to us, Discover Africa's team of Matthys, Megan and especially Alice took it upon themselves to really help us by contacting them on our behalf. The trip went smoothly and everything in the itenirary was delivered as described. Excellent customer service! Truly living up to their name, the way to discover Africa is thru Discover Africa!

Renata   –  
Poland PL
Visited: August 2018 Reviewed: Aug 20, 2018

Email Renata

Expeience with Discover Afrika met our expectations.
5/5

We were very satisfied with the level of service and communication with Discover Africa.
They were very helpful when we were trying to build up our itinerary and find an appropriate accommodation. Information pack send before the trip was very comprehensive and included all information we required.

Kristen R.   –  
United States US
Visited: July 2018 Reviewed: Aug 20, 2018

Email Kristen R.  |  50-65 years of age  |  Experience level: 2-5 safaris

Memorable Trip to Namibia - Fantastic Accommodations
5/5

Discover Africa put together a fantastic itinerary for us and we had no travel hassles. We stayed at Villa Violet in Windhoek (1 night), Little Kalula Lodge in Sossusvlei (3 nights), and GoncheGanas in Windhoek (1 night). Each place was lovely, VERY comfortable, and had parking. We had very personal service at Little Kalula. We loved the Little Kalula team and our guide, Goodley. Little Kalula has a private entrance to the Sossusvlei park, so we didn't have to wait in line or drive 30 minutes out of the way to the entrance. The "big daddy" dune and dead flay were stunning. We went on a memorable quad bike adventure in the Namib Desert with Goodley as well. At GoncheGanas, we were so fortunate to see the white rhino and her baby (only 5 remaining in the park). Excellent game sightings here.

Kathleen   –  
United States US
Visited: July 2018 Reviewed: Aug 20, 2018

Email Kathleen  |  35-50 years of age  |  Experience level: first safari

Planned and executed well to the last detail
5/5

Traveling with a large group is generally a challenge but the level of detail of planning and consistency in execution made this one of the most memorable family vacation ever. The personal touches to ensure not only dietary needs were met but personal preferences as well was very much appreciated. The guides for the safari tours were incredibly knowledgeable, friendly and eager to please. Living from the Kimundo camp was our favorite though all were impressive. The tent accommodations were beyond expectations and the service for morning wake up, showers and laundry as well as wifi connection were quite unexpected and appreciated. I would highly recommend the experience provided by Discover Africa to anyone planning a safari trip.

Jana   –  
United States US
Visited: August 2018 Reviewed: Aug 18, 2018

Email Jana  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic planning, wonderful accommodations, amazing experience.
5/5

The representative met us at the airport in Windhoek as planned and did a wonderful job of helping us get our rental car and telling us what we needed to know. He gave us a fantastic package of useful information. Villa Violet hotel was lovely. Little Kulala Lodge was exceptional. The staff was warm, accommodating and knowledgeable and our activities were fantastic. I loved experiencing the skybed. I very much appreciated the gluten free food since I have Celiac disease. The landscape in that part of Namibia is spare, haunting and spectacular. We loved seeing different parts of it and especially loved the locations of the sundowners. Our guide, Goodly, was wonderful.

Teri Hauser   –  
United States US
Visited: April 2018 Reviewed: Aug 3, 2018

Email Teri Hauser  |  65+ years of age  |  Experience level: first safari

Our dream Tanzanian Safari was perfect magic; endless unique animal viewing, fab guide, great camps!
5/5

Start to finish Discover Africa was wonderful crafting the perfect safari tailored for us! Karl was attentive and responsive from the very first email. He worked with us to find us EVERYTHING we wanted within our budget! He kept in touch the whole year sending us tips and reminders which made preparing for our trip much smoother and built our anticipation as we tracked the wildebeest migration on herd tracker! The camps he chose were perfect! Wonderful locations, clean and comfortable with delicious food each day. Sleeping in the parks with the animals all around us at night...magic! Our driver/guide "SP" was absolutely perfect! Amazing at spotting the animals and getting us close to many of them; SP could name and describe animals, birds, plants; and he had wonderful stories about them all and would amaze and entertain us; in 9 days each of us felt we had a new friend in SP; SP knew all the roads and back roads; he had many years of experience which made us feel very safe and comfortable in his capable hands. We didn't need to worry about anything so we could focus on the wonder all around us. Being met at the end of our safari by Discover Africa personnel and delivered back to our Arusha hotel is just the kind of service that removes all stress and makes one feel special. Incredible trip! I am so grateful to Discover Africa for making this dream come true for our family!

John Chiego   –  
United States US
Visited: July 2018 Reviewed: Jul 31, 2018

Email John Chiego  |  50-65 years of age  |  Experience level: first safari

Discover Africa Is The Best!
5/5

Our first Africa safari trip was even better than we had hoped for, due in large part to Discover Africa's excellent tour operator, Matthys van Aswegen. Matthys was unbelievably patient in helping us plan the trip we wanted, arranging for everything beforehand, and answering our endless questions, which I am sure he had heard a thousand times, as if he was hearing them for the first time. Discover Africa came very highly recommended to us by Sabi Sabi, one of the premier lodges in the Sabi Sands Game Reserve, which gave us confidence that they were not only a reputable company, but that they really knew what they were doing. And they did! There were absolutely no surprises on the trip, all reservations were confirmed ahead of time, the Sabi Sabi Selati Camp where we stayed was top-notch all the way, with an extraordinary staff, knowledgeable guides and trackers, and food and accommodations that were absolutely five-star. We will definitely work with Discover Africa again for our next Africa adventure. Thank you, Matthys, for helping us have the trip of a lifetime! John Chiego

Jorge Toledo   –  
Brazil BR
Visited: July 2018 Reviewed: Jul 23, 2018

Email Jorge Toledo  |  50-65 years of age  |  Experience level: first safari

Visiting Uganda Gorilas with Discover Africa
5/5

The whole travel experience was amazing.
Since the arrangemenf with all Discover Africa Technology providing us a special travel web site until the last mile arrangement that put us face to face with Gorilas in Bwindi, Uganda was just perfect.
Special attention to the field team that was just perfect with all details and always on time and helpful.
Greta job with sales team flexibility to attend all our requests in this so complex travel.
On behalf of my family thank you and congratulate on this great job.

Jacquie   –  
United States US
Visited: May 2018 Reviewed: Jul 19, 2018

Email Jacquie  |  65+ years of age  |  Experience level: first safari

Megan was fabulous & so patient in customizing our trip to do EXACTLY what we wanted affordably!
5/5

The communication was excellent - we put in our questions each evening and had our answers the following morning. We went back & forth on what we wanted to do and what we could afford. Megan managed to squeeze in everything we wanted to do and even helped us find a cooking class in Johannesburg that she had attended. It ended up being one of the highlights of our trip. All the safaris (we went to 4 different safaris - 2 in both in Kruger and Chobe) were amazing. We managed to see the BIG five and much, much more. The accommodations were fabulous and all the guides and staff couldn't have been more helpful. We thought this trip to Africa would take it off our bucket list but while in Africa, we got hooked and want to go back - next time to Tanzania + Kenya + Morocco. It would be hard to pick our favorite spot, but our stay in Simon's Town at Simon's guest House had to top the list. Thanks for helping us plan the trip of a lifetime. We look forward to planning another trip with you in the future.

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 1
  • 2 star 0
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