Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 484
  • 4 star 19
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 19 Reviews
Patti Legg   –  
South Africa ZA
Visited: August 2015 Reviewed: Sep 17, 2015

Email Patti Legg  |  50-65 years of age  |  Experience level: over 5 safaris

Trip of a lifetime to Serengeti and Masai Mara
4/5

Our service from Carel at Discover Africa was outstanding. His recommendations on the timing of our trip, the lodges we should book, communication and overall assistance ensured that our trip went off very smoothly and that we were in the right place at the right time.
Discover Africa would certainly earn 5 stars from us, if their back office support in Cape Town was as good as Carel's service when we needed their assistance in Kenya.
I would happily recommend Carel Verhoef and his excellent service anytime. Thank you for a fantastic trip.

Wasén   –  
Sweden SE
Visited: November 2017 Reviewed: Dec 1, 2017

Email Wasén  |  65+ years of age  |  Experience level: first safari

Nice but to noisy and shaking.
4/5

Tree day Safari tenting two nights in Etosha.Nice idea which can be made better. All was excelellent,views, animimals(lions,rhinos,a chheta,elefants, camping sites,lovely swimmingpools at the fist two stops, but No one did take a swim in the last pool -green and slimy(namutoni). The food good, explanations of animals and nature ok for me..BUT...the vehicle. I would like to recommend the Wild dogs as their safari was not so expensive but I would not go again.The vehicle without ac, was extremely noisy on the way to and from Etosha..,You had to put Your earplugs in. And on the gravel roads we several times asked ourselves,"how can the suspension stand this jumping and shaking."The right answer was" that there were no suspension to be broken" we joked with each other.
Imagine a much more comfortable ride from and to in that case one could have stand the shaky ride..I want to be ernest with You,I do think that people will hesitate before they go with this company again(Wild dog) if the will have to travel in that kind of a noisy vehicle

ag   –  
United States US
Visited: March 2019 Reviewed: Apr 2, 2019

Email ag  |  20-35 years of age  |  Experience level: first safari

Helpful and hands off
4/5

She was very concise and helpful in communicating, not being too naggy or giving too much information. I think In terms of living up to expectations, the safari location was a little more beaten up than we had anticipated and the food wasn't great, but the staff were very nice and we saw a ton of wildlife which was great.

Benno   –  
Switzerland CH
Visited: November 2019 Reviewed: Nov 16, 2019

Email Benno  |  50-65 years of age  |  Experience level: over 5 safaris

very good
4/5

good communication but cessna flight infos and buffet food style were not so detailed. Safari and staff very excellent

Jeff   –  
United States US
Visited: August 2021 Reviewed: Aug 26, 2021

Email Jeff  |  50-65 years of age  |  Experience level: over 5 safaris

Takes care of all the details!
4/5

Discover Africa did a wonderful job in ensuring that all of our trip details were taken care of. Especially with all of the intricacies that Covid-19 placed on our trip, our vacation went extremely smoothly and every connection, pick-up, transfer and communication was well thought out and accounted for. It is rare, in our experience, that there is not at least one "hiccough" in one's travel plans, especially when the itinerary involves travel between multiple countries, each with their own Covid-19 protocols and requirements, but this trip went smoothly and every detail was considered and addressed.

Jan Lisztwan   –  
France FR
Visited: August 2022 Reviewed: Sep 9, 2022

Email Jan Lisztwan  |  65+ years of age  |  Experience level: 2-5 safaris

Trip organised in a totally professional manner with a high level of efficiency and reliability
4/5

Second trip to Namibia
This has been again a wonderful experience. Visited 4 different locations, which I rate below starting with the best:
1. Little Kulala - fantastic accommodation, super friendly staff, very good food, very knowledgeable guide Markus, Soussusvlei at its best!!
2. Fish River Canyon - breathtaking location, super accommodation, very friendly staff, not much to see accept the canyon. Hike down to the canyon truly challenging and better save your energy to go back up!. Guides really focusing primarily on the canyon hike.
3. Aus Vista lodge Eagle's nest - impressive location of the chalets, though remoteness from the main lodge (7 km) requires driving for every meal - not the best. Very friendly and helpful staff, good food, beautiful hikes and sundowner rides.
4. Kalahari Anib lodge - operation set up for large groups, quick turnover, reasonable accommodation, average food, good for a short stop-over

In the first 3 locations they had no problem do address my daughter's dietary limitations (diary products), at Anib lodge they cared less.

Tammy   –  
United States US
Visited: March 2023 Reviewed: Mar 20, 2023

Email Tammy  |  50-65 years of age  |  Experience level: first safari

First safari wxceeded expectations
4/5

Overall the trip was amazing. We ended up having a much more luxury experience than anticipated or requested, but now I have learned and will not need that for my next safari. My tour operator was available with any questions and was a great support before we left.

Jo And Keith   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 21, 2023

Email Jo And Keith  |  65+ years of age  |  Experience level: first safari

Highly recommend. Professional, helpful and accessible.
4/5

A once in a lifetime trip for us creating lasting memories. The camps and hotels were excellent, the staff friendly and helpful and the food excellent. We were very well looked after. The animal life was abundant and we were able to view the great 5 within a few days. All of the safaris exceeded our expectations.

Some of the internal flights and hotels are linked and we did experience a couple of airline representatives that were not helpful and lacked good communication skills. At one point we were unable to find our representative at Entebbe airport. She was at the wrong part of the airport. We were taken through to departures with instructions to stay put and that she would not be lone. We waited approx. 3 hours past our scheduled departure time. Airport staff were unable to help as it was a charted flight. It turned out she was waiting for a couple of more passengers. However the pilots were sitting in the aircraft and were also unaware and had been sitting on the aircraft for 3 hours waiting for us. We had a long overnight flight from the Serengeti to Johannesburg and then had to wait another 2 hours to be flown to our camp as the airline was waiting further passengers to fill the plane. our itinerary stated our flight time and the airline were not helpful in accommodating us. Were were eventually put on a hot plane and waited a further 45 mins till the pilot arrived. We felt they were trying to maximize their seating and felt it was not conducive to a good holiday.

We still had a great time during our two and a half weeks in Africa and would recommend this excellent company but feel the situations we found ourselves in should be addressed.

Xavier Feschet   –  
Hong Kong HK
Visited: July 2023 Reviewed: Sep 2, 2023

Email Xavier Feschet

Fantastic experience
4/5

Discover Africa Safaris organized a perfect taylor made experience for us. They understoos our needs well and was by far the mozt flexible, the most pro active and the fatest.

The safari was fantastic, and Cap town amazing.

Only regrets, it was not the best time of the year to go, and they could have warned us better. The flat in Cap town was noisy as too close to the road.

Kathleen   –  
Switzerland CH
Visited: September 2023 Reviewed: Oct 16, 2023

Email Kathleen  |  65+ years of age  |  Experience level: first safari

Lana was very responsive and worked to matched my needs with all aspects of the trip
4/5

I thoroughly enjoyed my safari. Accomodations were beautiful, food plentiful and the staff worked very hard to ensure we had a true african experience. I found the guides and trackers to be exceptionally " customer " oriented. I would certainly do another safari as a reult of this experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 484
  • 4 star 19
  • 3 star 1
  • 2 star 0
  • 1 star 0
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