Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Manuela   –  
Germany DE
Visited: September 2024 Reviewed: Sep 30, 2024

Email Manuela  |  35-50 years of age  |  Experience level: first safari

Overall great experience
4/5

We had an overall great experience on our 7 days safari tour with Moses and Jackson. Although we booked a group tour it ended up being just the four of us. Both Moses and Jackson where very nice and accommodating. With more experience I believe a couple of things will run smoother e.g. communication during check-ins and day to day planning. They made sure we had an excellent time on the game drives and saw all big 5.
For our last two days our itinerary said that we were booked into the Aa Lodge Amboseli, however without explanation we were brought to the Discovery Camp near Amboseli national park. We did not mind but it would have been nice to get a heads up or explanation why the plans changed.

Reply from Dream Voyage Safaris
Reply from Dream Voyage Safaris
Posted on Oct 7, 2024

Hi Manuela, Thank you for sharing your rating and review with our team. We're delighted to hear how much you enjoyed 7 Days kenyan safari and that you were lucky to see the "big 5" it was our pleasure to provide you with excellent safari.

Please know that we appreciate your valuable insight, it's true 1 of your primary lodges option was changed to discovery camp Amboseli the former lodge had lately received so many negative reviews and also most of the time in the peak season months the drivers rooms were always full forcing our drivers guides to drive back about 30kms to Kimana town for accomodations which really caused inconveniences and delays.
Please note in each destination we usually provide 2 alternative accommodations to be booked in case the primary option isn't available or has issues, the alternative accommodations are indicated in your safari office itinerary document and also is a day by day detailed itinerary. It's always our pleasure to serve our amazing customers, and we hope to welcome you back again soon! From everyone on our team, thanks again for choosing Dream voyage safaris

Liv Ann
Manager
Dream voyage safaris

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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