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Best Price Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2023)
- Member Of:
- TTB & AMREF
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $160 to $800 per person per day (USD, excl. int'l flights)
Reviews
Safari
Everything is perfectly organized and interesting. We managed to see many inhabitants of Tarangire National Park. Special thanks to Calvin for his courtesy and attention to wishes. The group I was in was pleased with the trip. I recommend.
RU
Email Aleksei Beletskii | 35-50 years of age | Experience level: over 5 safaris
Punctual, high-quality and interesting!!!
Punctual, high-quality and interesting!!! They picked us up exactly to the minute. On the way to the safari we stopped at the office, where in addition to the payment we were given some nice gifts. I really liked the safari itself, lots of animals. Almost all of the big five, except for the rhino! To see more, I recommend taking at least a two-day tour. We simply didn't have time for this because we were going to Kili. There was also a great lunch and then some more safari. And all this for relatively little money.
VN
Email Arry | 20-35 years of age | Experience level: first safari
Broken car, bad planing, have to pay extra cost for hotel
Terrible experience with this company. Our safari was plagued with issues. The car broke down on the first day, forcing us to wait for hours. We had to arrange our own rescue and pay for it. The car was still broken the next day, delaying our pickup by 9 hours and causing us to miss the migration. We also incurred unexpected costs at our hotel, which the company promised to reimburse but has yet to do. I strongly advise against using their services.
VN
Email Trinh Trang | 35-50 years of age | Experience level: 2-5 safaris
Irresponsible tour company
Our safari trip with Best Price Tours LTD turned into a nightmare when our vehicle broke down in the middle of the night in a remote area. We were left stranded in the wilderness with no assistance from the company. The staff showed a complete lack of concern for our safety and well-being. This was the most terrifying experience of my life. I would strongly advise against booking any tours with Best Price Tours LTD.
VN
Email Thanh | 35-50 years of age | Experience level: first safari
Worst Safari Experience. The car provided was old, rickety, and almost fell apart.
Our safari trip to Tanzania, which was supposed to be a dream adventure to witness the Great Migration, turned into an absolute nightmare. From the start, the trip was a disaster. The car provided was old, rickety, and almost fell apart before we could even reach the Serengeti. We were left stranded in the desert at night, with no help from the tour company. We had to call for rescue.
The next day was equally disastrous. Our driver tried to fix the car but failed miserably. We spent hours arguing with the tour company, but they offered no real solution. Frustrated, we had no choice but to switch to another tour company to salvage the rest of our trip. We ended up planning everything ourselves and demanding a refund from the original company.
And now, to make things worse, the company has gone completely silent. Despite originally agreeing to refund us, they have not returned a single penny. We’ve been waiting for far too long, and their lack of response is unacceptable. Until we receive our refund, this review will remain as a warning to others: Avoid this company at all costs!
VN
Email Ngoc Anh | 20-35 years of age | Experience level: first safari
Poor Time Management
Bestprice Tours displayed a shocking lack of professionalism. Their poor time management resulted in our group wasting a lot of time waiting around. Services were not prepared in advance, forcing us to sit idly while we could have been enjoying our trip. This is not how a travel company should operate!
VN
Email NguyenTh | 35-50 years of age | Experience level: first safari
Could not see animals in Serengeti National Park
Our safari experience in Serengeti was utterly disappointing. Despite being in the middle of migration season, we didn’t see a single animal. Instead of enjoying exciting wildlife moments, we were left bored in the vehicle.
RU
Email Iuliia | 35-50 years of age | Experience level: over 5 safaris
Excellent
With Best Price tours we went for 1 day to Tarangire National Park from Moshi. I want to say a big thank you to our team!
We saw lions, elephants, buffaloes, a leopard, from afar, zebras, several species of antelopes, giraffes, monkeys, birds. The park is mostly bush, but in September the grass was scorched and the bush was clearly visible.
I will note a few points:
1. Kelvin answered very quickly, was always on connect.
2. We were picked up from the hotel on the minute.
3. The price included various snacks, cola and lunch (chicken, egg, juice, cupcake ...).
4. Before the safari, Kelvin asked if we were vegetarians in order to cook lunch.
5. The guide and driver were friendly and positive.
6. The safari was only for our team, no another people in the car.
7. Good clear organization.
8. Pleasant and useful gifts from Kelvin.
9. Really the best price, we looked at other offers, but Kelvin offered a better one. We didn't need champagne for lunch, as for companies whose price was 2 times higher. And the rest was the same as the others.
10. We were picked up and brought back to Moshi and this transfer was free. Although I know that many people pick up for free only from Arusha, and from Moshi to Arusha it is still 2.5 hours.
The trip exceeded our expectations. I recommend riding with Kelvin!
VN
Email Tiên Ng | 35-50 years of age | Experience level: first safari
2 Hours Wait at the Park Entrance
We had to wait two hours at the Serengeti park entrance while the driver handled the ticket purchase. This is completely unacceptable! What should have been a seamless experience was ruined by their lack of organization.
SG
Email Nguyen | 20-35 years of age | Experience level: first safari
Hotel payment issues at Neptune Safaries Lodge
I am compelled to share my disastrous experience with Bestprice Tours regarding their hotel services. We prepaid 100% for our hotel stay, but upon checking out, the hotel demanded additional payment for the remaining balance, which we had already paid in full.
Bestprice Tours provided a series of excuses, claiming that they had transferred the money but it hadn’t arrived yet, or that there were issues with the money transfer. They even suggested that the driver had received the payment but forgot to settle it with the hotel. It was incredibly frustrating to hear these convoluted lies.
We spent countless hours trying to resolve this issue with them, but in the end, we had no choice but to pay the hotel ourselves just to avoid further delays in our travel plans. We were promised that we could claim the amount back from Bestprice Tours, but two weeks later, we are still waiting for our refund.
This experience has been a complete nightmare, and I urge anyone considering Bestprice Tours to think twice. Their lack of accountability and poor customer service have left us feeling cheated and frustrated. Save yourself the hassle and choose a more reliable tour operator!