Reviews

Sort By: Date Most Helpful Rating 11-15 of 15 Reviews
Tiên Ng   –  
Vietnam VN
Visited: September 2024 Reviewed: Sep 12, 2024

Email Tiên Ng  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Tiên Ng and not that of SafariBookings.
2 Hours Wait at the Park Entrance
2/5

We had to wait two hours at the Serengeti park entrance while the driver handled the ticket purchase. This is completely unacceptable! What should have been a seamless experience was ruined by their lack of organization.

Nguyen   –  
Singapore SG
Visited: September 2024 Reviewed: Sep 12, 2024

Email Nguyen  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Nguyen and not that of SafariBookings.
Hotel payment issues at Neptune Safaries Lodge
1/5

I am compelled to share my disastrous experience with Bestprice Tours regarding their hotel services. We prepaid 100% for our hotel stay, but upon checking out, the hotel demanded additional payment for the remaining balance, which we had already paid in full.

Bestprice Tours provided a series of excuses, claiming that they had transferred the money but it hadn’t arrived yet, or that there were issues with the money transfer. They even suggested that the driver had received the payment but forgot to settle it with the hotel. It was incredibly frustrating to hear these convoluted lies.

We spent countless hours trying to resolve this issue with them, but in the end, we had no choice but to pay the hotel ourselves just to avoid further delays in our travel plans. We were promised that we could claim the amount back from Bestprice Tours, but two weeks later, we are still waiting for our refund.

This experience has been a complete nightmare, and I urge anyone considering Bestprice Tours to think twice. Their lack of accountability and poor customer service have left us feeling cheated and frustrated. Save yourself the hassle and choose a more reliable tour operator!

Paul   –  
United States US
Visited: February 2024 Reviewed: May 7, 2024

Email Paul  |  20-35 years of age  |  Experience level: first safari

Professional, kindness and informativ
5/5

I had a wonderful and incredible day at the tour safari , witnessing a variety of animals. Adrian our guide , provided clear information about attractions to the destination like animals in an expectation ways of understanding by providing their natural habitats and symbiotic relationship they share. Thanks you so much Best price tours for wonderful safari 🦁🦁🦁

Steven   –  
United States US
Visited: February 2024 Reviewed: Apr 20, 2024

Email Steven  |  20-35 years of age  |  Experience level: 2-5 safaris

A Great Safari experience
5/5

I had a fantastic and great experience with Best price tours . Directly for my delayed arrival at the airport right up to arranging a car drive to Ngorongoro Crater Godfrey was super helpful , I would highly recommended Best price tours to any one looking for a wonderful safari experience in Tanzania

Norbert Dominick   –  
United States US
Visited: January 2024 Reviewed: Apr 17, 2024

Email Norbert Dominick  |  20-35 years of age  |  Experience level: over 5 safaris

Memorable, unforgettable and fantastic services in an incredible way.
5/5

The tour was so much great! Our tour guide was really amazing, understanding, caring and friendly. He was also the best jeep driver in whole Tanzania, he was really fast and drove safe and had the best eyes to spot animals in the high gras. He also knew a lot about the animals and told us every detail about every single animal. And with his help we saw all the animals we wanted. he took care that we were able so see the big five animals. Amazing! we take a lot of photos and memories with us. If we come back to Tanzania we will definitely ask for Godfrey!!! again! we thank him so much for this incredible experience & professional services from Best Price Tours company limited.

Average User Rating
3.1/5
Rating Breakdown
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