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Global Connect Travel and Tours
- Located In:
- Size:
- 1-5 employees (Founded in 2016)
- Member Of:
- Kenya Association of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $660 per person per day (USD, excl. int'l flights)
Reviews
Email Keith Omondi | 20-35 years of age | Experience level: 2-5 safaris
Very responsive, accountable and dedicated to providing quality service
I had an amazing experience with Global Connect Travel and Tours! From personalized itinerary planning to excellent customer service, they exceeded my expectations. Highly recommend for anyone seeking a stress-free and enjoyable travel experience! Seamless and memorable!
Email Ben Otange | 35-50 years of age | Experience level: 2-5 safaris
Exceptional Customer Service
I recently had the pleasure of embarking on a one-week vacation with the help of Global Travel and Tour Company, and I can confidently say it was one of the best travel experiences of my life. From the moment, I called to seek information, and follow-ups on the trip date all through to the booking stage, the office exhibited exceptional customer care. Despite the time differences between my destination and the office, I could still call and receive valuable guidance and support. Till our return, every detail was meticulously planned and executed, making our vacation truly unforgettable.
Also worth noting is the knowledgeable and friendly guide from the office all at zero cost. After two travels, both domestic and international, I can confidently say that there is always value for money whenever I choose Global.
Email valyne achieng | 20-35 years of age | Experience level: over 5 safaris
Fast, efficient and reliable.
I gave the company a brief on what I was envisioning for my birthday trip. They got back to me with various options within my budget. They did a really great Itinerary. My trip was just what I imagined it would be, hassle-free. I really enjoyed taking a trip where every little detail was sorted out for me. They also attend to you any time to sort out any arising issues during the trip.
ID
Email Endah Purnawati | 35-50 years of age | Experience level: first safari
Excellent service!
Lucy and Grace had been very attentive in providing tour package suitable for my need. As a solo traveler, I find their tour package is competitive and value for money compared to other similar offers from other travel agents. Lucy and Grace were very responsive to all my questions and queries via email and this helped me a lot when I arranged my trip from outside Kenya. The hotel choice was also suitable and satisfying to my needs. The fact that during the trip they are always readily available and responsive to my queries via email was another plus point I like from this travel agent. I would recommend people to consult their travel plans in Kenya with them.
AT
Email Helene | 20-35 years of age | Experience level: first safari
Very helpful and pleasant
Communication was very uncomplicated, we were texted back immediately and got also a lot of help concerning other issues during our journey from the tour operator.
Also the Safari was amazing.
JP
Email Akiko Otaka | 50-65 years of age | Experience level: first safari
game drive was so fun!
Game drive was so fun.The driver worked very well and cleared big5. But the driver couldn't manage guest's schedule . Because all guests had their own schedule and we had to waste so long time because of connecting other guest .
My schedule was 4 days,but activity was almost 2 days.
We should wait for the car long time ,because there was no seat to go back to Nairobi.
Email Grace | 20-35 years of age | Experience level: 2-5 safaris
Fantastic experience with Global connect
I had a fantastic experience with Global Connect Travel and Tours.Everything went as planned,from the well- structured itinerary to the knowledgeable guides.The accomodations were comfortable and transportation was efficient.Ovarall, it was great value for the money. I highly recommend their tours.
Email Hillary | 20-35 years of age | Experience level: 2-5 safaris
A dream safari of a lifetime!
From prompt customer feedback, exceptional customer service, friendly guides and staff, our experience with Global Connect Travel and Tours exceeded our expectations during a tour with them. Accommodation was superb, an array of local to international cuisines to choose from, and top-notch transport fleet, with well knowledgeable tour operators it really was an unforgettable experience. I can confidently vouch to anyone looking to go for a vacation that they can trust and seek their services whether on a budget or luxury they will meet your needs and be with you in every step during your safari. They don't sell tours rather they sell experience.
Email Thomas | 35-50 years of age | Experience level: 2-5 safaris
Excellent Customer Services.
Well, I have to say that I have some reservations about booking a trip on line at times, BUT everything worked out perfectly with Global Connect Travel and Tours. With polite and timely correspondence to all the of the concerns I had, thanks to Grace and Lucy, I decided to engage their services and I can confidently say they're the real deal. With Professional and friendly drivers, clean and comfortable cars, passionate, educational and engaging Tour Guides, pocket-friendly packages that doesn't substitute quality services, My family had wonderful times in our recent Maasai Mara Tour. I would definitely recommend this organization to anybody looking for an enjoyable, relaxing and memorable vacation.
Email Frida | 20-35 years of age | Experience level: first safari
Good travel agent organisation very quick at responding
Lucy from Global Connect Travel and Tours booked our trip to Zanzibar for the family, she was really quick and responsive to messages and was able to send me all the necessary confirmations required. I really admired how prompt she was at helping us and getting things done.
However, there were a few things I think that a travel agent could have sorted out in advance such as informing us that we needed to add a child ticket to our plane ticket as this caused us to miss our flight. Overall great service but somethings could be improved to ensure smooth travels.