Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 4
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-5 of 5 Reviews
Steven   –  
Australia AU
Visited: June 2024 Reviewed: Sep 26, 2024

Email Steven  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, well organised and wonderful people who made sure we had a wonderful time
5/5

We had a wonderful safari holiday with holiday works African safari.
The tour guides were wonderful, ensured we had a great time, they were truely invested in providing us the best experience possible. We learnt so much from Florence and her team on our tour. I will be using them again on my next trip to Kenya

Reply from Holidayworks Africa Tours and Safaris
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024

Dear Steven

Thank you for your glowing review and kind words about your safari experience with Holidayworks Africa Tours and Safaris. We are truly delighted to hear that your holiday was both memorable and enriching.

At Holidayworks, our mission is to create seamless, personalized, and unforgettable travel experiences, and it’s heartwarming to know that we succeeded in making your safari special. We take great pride in our professional and passionate team, and it is especially rewarding to hear that Florence and her team provided exceptional service and shared their wealth of knowledge with you.

We are thrilled that you appreciated the dedication of our tour guides, as they work tirelessly to ensure every guest feels cared for, informed, and immersed in the beauty and culture of Africa. Your recognition of their efforts means the world to us and motivates us to continue raising the bar.

It brings us immense joy to know you plan to use our services again for your next trip to Kenya. We would be honored to assist you once more and tailor another incredible adventure that meets your desires and exceeds your expectations.

Thank you for choosing Holidayworks Africa Tours and Safaris, and for taking the time to share your experience. We look forward to welcoming you back soon for another unforgettable journey.

Warm regards,
Duncan Oketch Boss
The Holidayworks Africa Tours and Safaris Team

Tela   –  
United Arab Emirates AE
Visited: October 2023 Reviewed: Sep 6, 2024

Email Tela  |  20-35 years of age  |  Experience level: first safari

All good in the hood!!
5/5

The staff were incredibly kind, from the driver who picked us up at the airport to the guide and the one who dropped us off. They were all so nice!

Of course, a special thanks goes to our guide. First off, I apologize for not remembering his name, but you can see him in the photo. He was really great. Originally, we were supposed to stay in Masai Mara for three nights for the safari. However, on our last day there, he informed us that we’d be with a different driver and group for the next location. We requested to stay with him and the same group instead, and he kindly called their office to make it happen. They were so accommodating!

Everything was also very punctual. When they said we’d leave at a specific time, we had to be ready to go at that exact moment.

Our guide was also very knowledgeable. He explained everything thoroughly and patiently answered all our back-to-back questions.

Overall, it was an amazing experience for my first safari trip!

Reply from Holidayworks Africa Tours and Safaris
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024

Dear Tela

Thank you so much for taking the time to share your heartfelt experience with us at Holidayworks Africa Tours and Safaris! It brings us immense joy to know that your first safari adventure was nothing short of amazing.

We deeply appreciate your kind words about our team. From the moment you arrived at the airport to the final farewell, it’s our greatest pleasure to ensure that every part of your journey is seamless and memorable. We're delighted that our driver, guide, and the entire team exceeded your expectations with their kindness and professionalism.

A special acknowledgment goes to your guide, who demonstrated his dedication by accommodating your request to stay with the same group throughout your journey. His effort to ensure your comfort and continuity is a reflection of our commitment to personalized service. We’ll make sure to share your glowing remarks with him!

Your mention of punctuality and the guide's knowledge warms our hearts, as we strive to create enriching experiences filled with learning, discovery, and exceptional service. Knowing that he answered all your questions with patience and detail truly affirms the standards we aim to uphold.

We’re truly honored to have been a part of your first safari trip and grateful for the trust you placed in us. It was our pleasure to create unforgettable moments for you, and we hope to have the privilege of welcoming you back for another adventure in the future.

Thank you once again for choosing Holidayworks Africa Tours and Safaris. Your satisfaction and feedback inspire us to continue delivering exceptional journeys.

Warm regards,
Duncan Oketch
Holidayworks Africa Tours and Safaris
Email: [email protected]
Website: https://www.holidayworksafricasafaris.com

Lei   –  
United Arab Emirates AE
Visited: October 2023 Reviewed: Aug 28, 2024

Email Lei  |  35-50 years of age  |  Experience level: first safari

Excellent. We enjoyed every single tour
5/5

Thank u for such a beautiful and enjoyable trip in October. We loved how our 5day trip went. Thanks to our tour guide!
Til our next Kenyann trip!!

Reply from Holidayworks Africa Tours and Safaris
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024

Dear Lei

Thank you so much for sharing your delightful feedback! It fills us with immense gratitude and joy to know that you thoroughly enjoyed every single moment of your 5-day tour with Holidayworks Africa Tours and Safaris this past October.

We are thrilled that your experience was both beautiful and enjoyable, and we’re especially pleased to hear about the positive impact your tour guide had on your journey. Our guides are the heart of our safaris, and knowing they contributed to your wonderful memories truly validates our efforts to provide exceptional service. We’ll be sure to pass on your kind words to the guide who made your trip so memorable!

It’s clients like you who inspire us to continue crafting extraordinary travel experiences. Your satisfaction means the world to us, and we are honored to have been a part of your Kenyan adventure.

On behalf of the entire Holidayworks Africa Tours and Safaris family, we extend our heartfelt thanks for choosing us and for taking the time to share your thoughts. We look forward to welcoming you back for your next Kenyan trip! It would be our greatest pleasure to help you create even more cherished memories.

Wishing you all the best in your future travels until we meet again!

Warm regards,
Duncan Oketch
Holidayworks Africa Tours and Safaris
Email: [email protected]
Website: https://www.holidayworksafricasafaris.com

Jacqueline   –  
Kenya KE
Visited: February 2024 Reviewed: May 7, 2024

Email Jacqueline  |  35-50 years of age  |  Experience level: 2-5 safaris

Outstanding
5/5

Working with Holidayworks Africa for our recent team building retreat was an absolute pleasure. From the seamless booking process to the attentive assistance throughout the event, every aspect of their service was good. The accommodation provided at Galore Resort was comfortable and serene, setting the perfect backdrop for our team bonding activities. With the guidance of the professional team builder provided by Holidayworks Africa, we engaged in thought-provoking exercises that fostered collaboration and strengthened our relationships. Moreover, the convenience of their transportation services ensured that all team members could participate without any logistical concerns.

Reply from Holidayworks Africa Tours and Safaris
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024

Dear Jacqueline

Thank you for taking the time to share your glowing feedback about your recent team-building retreat with Holidayworks Africa Tours and Safaris. It was truly an honor to facilitate such a meaningful experience for your team, and we’re delighted to know that every aspect of our service met your expectations.

From the seamless booking process to the attentive assistance throughout your event, we are thrilled that our efforts contributed to the success of your retreat. Galore Resort is indeed a gem, and we are glad its serene ambiance provided the perfect setting for your team to connect, reflect, and grow together.

We are particularly pleased that the professional team builder we provided enhanced your retreat with thought-provoking and collaborative activities. Strengthening relationships and fostering teamwork is at the heart of what we aim to achieve, and knowing that these goals were met brings us immense pride.

Additionally, we’re happy to hear that our transportation services added convenience and ensured all team members participated without worry. Our mission is to offer hassle-free and memorable experiences, and your kind words affirm that we are on the right track.

On behalf of the entire Holidayworks Africa Tours and Safaris team, we extend our deepest gratitude for trusting us with your team-building retreat. We hope to have the privilege of working with you again for future events, safaris, or adventures.

Thank you for choosing Holidayworks Africa Tours and Safaris. We look forward to welcoming you back soon!

Warm regards,
Duncan Oketch
Holidayworks Africa Tours and Safaris
Email: [email protected]
Website: https://www.holidayworksafricasafaris.com

Kennedy   –  
Kenya KE
Visited: February 2024 Reviewed: May 7, 2024

Email Kennedy  |  35-50 years of age  |  Experience level: 2-5 safaris

Great customer service.
4/5

Affordable rates, timely pickup, best choices for accommodation and flexibility to customer needs.

Reply from Holidayworks Africa Tours and Safaris
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024

Dear Kennedy

Thank you for your honest feedback and for taking the time to share your experience with Holidayworks Africa Tours and Safaris. We greatly appreciate your kind words about our customer service, affordable rates, timely pickups, carefully chosen accommodations, and flexibility to meet our clients' needs. It is wonderful to know that these aspects of our service left a positive impression on you.

However, we sincerely regret that we fell slightly short of exceeding your expectations, and we value your rating of 4/5 as an opportunity to grow and improve. Your satisfaction is paramount to us, and we are committed to addressing any areas where we could have done better. Kindly let us know if there were specific aspects of your trip that you feel could be improved; we are eager to listen and make the necessary changes to ensure a perfect experience in the future.

At Holidayworks Africa Tours and Safaris, our priority remains delivering exceptional services that leave our clients with lasting memories. Your trust and candid feedback inspire us to continually enhance the quality of our offerings and ensure every guest enjoys nothing less than excellence.

Once again, thank you for choosing Holidayworks Africa Tours and Safaris for your journey. We sincerely hope to have the privilege of hosting you again and providing you with an even more memorable and flawless experience.

Warm regards,
Duncan Oketch
Holidayworks Africa Tours and Safaris
Email: [email protected]
Website: https://www.holidayworksafricasafaris.com

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 1
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