Holidayworks Staff receiving Visitors @ Airstrip
Holidayworks Africa Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Budget camping tours that can start every day (clients assist with camp chores)
- Destinations:
- Price Range:
- $130 to $300 per person per day (USD, excl. int'l flights)
Reviews
Email Kennedy | 35-50 years of age | Experience level: 2-5 safaris
Great customer service.
Affordable rates, timely pickup, best choices for accommodation and flexibility to customer needs.
Reply from Holidayworks Africa Tours and Safaris
Posted on Dec 31, 2024Dear Kennedy
Thank you for your honest feedback and for taking the time to share your experience with Holidayworks Africa Tours and Safaris. We greatly appreciate your kind words about our customer service, affordable rates, timely pickups, carefully chosen accommodations, and flexibility to meet our clients' needs. It is wonderful to know that these aspects of our service left a positive impression on you.
However, we sincerely regret that we fell slightly short of exceeding your expectations, and we value your rating of 4/5 as an opportunity to grow and improve. Your satisfaction is paramount to us, and we are committed to addressing any areas where we could have done better. Kindly let us know if there were specific aspects of your trip that you feel could be improved; we are eager to listen and make the necessary changes to ensure a perfect experience in the future.
At Holidayworks Africa Tours and Safaris, our priority remains delivering exceptional services that leave our clients with lasting memories. Your trust and candid feedback inspire us to continually enhance the quality of our offerings and ensure every guest enjoys nothing less than excellence.
Once again, thank you for choosing Holidayworks Africa Tours and Safaris for your journey. We sincerely hope to have the privilege of hosting you again and providing you with an even more memorable and flawless experience.
Warm regards,
Duncan Oketch
Holidayworks Africa Tours and Safaris