Perfect Africa Team based in Cape Town
Perfect Africa
- Located In:
- Size:
- 5-10 employees (Founded in 2007)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $350 to $1,500 per person per day (USD, excl. int'l flights)
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Reviews
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Email Marie Power | 50-65 years of age | Experience level: 2-5 safaris
This travel agent has not gotten back to me since April when our vacation was put on hold i have bee
No communications they took our money and left us high and dry
US
Email Alexis | 20-35 years of age | Experience level: first safari
Booked pre-COVID, haven't received a single response since June from Perfect Africa.
Perfect Africa has gone completely dark ever since we asked to help us cancel/refund our trip due to COVID travel restrictions. The last email I received from the company was on June 16. It has been two months of me emailing them to help me fix what we thought would have been a wonderful vacation starting on Sept. 5, 2020. They have not offered a refund, trip credits or any other communication to me despite me asking what we can do to remedy the situation. I have emailed on numerous accounts and am beyond frustrated by their lack of response. The trip that Jo Anne Nicholson helped me plan was a dream and we couldn't wait to take our vacation. Due to circumstances out of our hands, I would hope that a professional company and Jo Anne would respond and help us recover over $5,000.