The review below is the personal opinion of Yuta and not that of SafariBookings.
It’s the worst company from my experience
I cannot recommend this company.
We wanted to visit Lake Manyara, Ngorongoro, and Serengeti, so we booked a 3-night, 4-day private tour. We paid $3,800 in advance for five people, but three days before the tour, we received a phone call saying that their colleague had made a mistake in the quotation. They told us that if we wanted to keep the private tour, we had to pay an additional $1,000. Otherwise, we would have to join a shared tour.
We refused to pay the extra $1,000 and switched to the shared tour, but it was a terrible experience. We had planned a long-awaited family trip to enjoy a private and relaxing safari, but we were seated separately, making it difficult to even have conversations with each other. The itinerary and accommodations were also different from what was originally provided, and it seemed like there was poor communication between the driver and the office staff.
If you are considering booking a private tour, I would advise you should not choose this company. They will demand additional fees at the last minute, even after providing a quotation. I will never choose them again.