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Andrew Turner   –  
Australia AU
Visited: August 2023 Reviewed: Oct 10, 2023

Email Andrew Turner  |  35-50 years of age  |  Experience level: first safari

Friendly guides who helped us see lots of animals within Kruger
4/5

Friendly guides who helped us see lots of animals within Kruger

Priscilla   –  
Uganda UG
Visited: January 2024 Reviewed: Feb 5, 2024

Email Priscilla  |  35-50 years of age  |  Experience level: over 5 safaris

Small operation with knowledgable guides and comfortable arrangements!
4/5

Chris, our guide from Zimbabwe, was very knowledgable and eager to show us the best that Kruger has to offer taking us to different parts of the park to try to catch a diversity of animals. He was patient and easy to connect with. Being a private tour, we were happy to be able to have the freedom to stop and continue on as our schedule allowed and it allowed us to find what we were most interested in. We saw 4 of the Big 5 on our 3-day tour which is really 2 days with the transfers from Joburg taking half a day each way.

We didn't realize that the driver and guide were one and the same person but this seemed to be the norm at Kruger. Our chef was lovely and made delicious foods but we would have appreciated being given different options beforehand to select our menu from.

Thale from the head office was not very responsive regarding the booking after the initial engagements were made. He doesn't seem to be on the ground with his guides and so may be a bit out of touch with the goings on.

Reply from Wild Planet Safari
Reply from Wild Planet Safari
Posted on Feb 5, 2024

Hi Priscilla,
thank you for the review. I just want to clear up what might be a misunderstanding. I am in contact with my guides every step of the way as well as the transfer company. I made sure you were on the transfer and that my guides were there to pick up when you arrived. I provided them with all the guest info, booking info for the tour as well as a menu for all the meals, based upon the info you provided in the booking form. I know how important staying in contact before and during a safari is, and will always do my very best to stay on top of communication.

Average User Rating
4.9/5
Rating Breakdown
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  • 2 star 1
  • 1 star 0
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