Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 209
  • 4 star 12
  • 3 star 2
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 224 Reviews
Dao & John   –  
Australia AU
Visited: May 2015 Reviewed: Jun 24, 2015

Experience level: first safari

10 Night Kruger Safari - North to South
4/5

We are a couple & went on the 10 night Kruger Safari with Ryan in May, which was the first part of our honeymoon. Starting from the North - Punda Maria and finishing up in the South - Berg an Dal. Firstly Ryan's passion and knowledge of the park and animals are amazing. There wasn't a question he couldn't answer and needless to say we learned a great deal about all the animals, the park and South Africa. We saw lots of animals including the big 5 and it was really nice to travel from North to South - a great journey that felt like an odyssey.
We booked with Wild Planet late last year, and most of the communication was with Thale - the other half of Wild Planet. She was friendly and very helpful with all questions we had and we had built a great rapport with her. Unfortunately though she wasn't able to be on the tour as they are expecting in August, which left a tour that would normally be run by the both of them to just Ryan. Don't get us wrong, it was a great tour overall and we had a good time but it seemed a lot for one person to run on their own. From managing game drives, daily camp preparation and cooking every meal, Ryan seemed a bit overworked on one or two occasions. We would recommend Wild Planet to anyone, but feel it's a two person operation. Had Thale or a second helper been there as well the trip would have met the expectations we had when we booked it.

Kate   –  
United States US
Visited: March 2015 Reviewed: Apr 22, 2015

20-35 years of age  |  Experience level: first safari

South Africa #SpringBreak
4/5

On a whim we decided to take a Spring Break. With less than 4 weeks to plan a group of 4 of us got on a flight to Johannesburg not knowing what exactly to expect when we landed. We couldn't have been more thrilled with our experience with Wild Planet Safari and our guide Ryan. Ryan picked us up right at the airport, drove us to Kruger Park while allowing us multiple stops along the drive to enjoy the country side. We did a 2 night 3 day Safari in Kruger. Over the course of 3 days Ryan enlightened us with so much information that we couldn't believe it. From how to track the animals to information about how they feed or interact with other animals Ryan knew it all. He was also extremely calm in all situations. For example one morning we had an elephant trying to charge the car. Ryan knew exactly what to do to keep us out of harms way. In just 3 days we saw 4 of the big 5! In addition to Ryan's knowledge of Kruger he is also quite the chef. He helped prepare three amazing meals a day even bringing veggies hand picked from his own garden. We got on a plane not knowing what to expect and we walked away with unforgettable memories.

Scott   –  
United States US
Visited: March 2022 Reviewed: Mar 25, 2022

Email Scott  |  50-65 years of age  |  Experience level: first safari

Kegan was great! He not only put us on the Big 5 but we saw the Magnificent 7 as well. Outstanding
5/5

We really didn't know what to expect when we booked with Thale but she gave us many options to choose from and we settled on a four day North Kruger tour. It was fantastic from start to finish. Our booking communication with Thale (she actually delivered a child and was still managed to stay in contact with us) ,to our guide Kegan's experience and sense of humor and Ryan cooking us traditional South African meals it was all wonderful. We couldn't have asked for a better experience to witness these magnificent animals. Truly outstanding and we can't wait for our return visit!
Scott
Coupeville Washington

Bryan   –  
Canada CA
Visited: March 2019 Reviewed: Apr 14, 2019

Email Bryan  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Bryan and not that of SafariBookings.
Good viewing - poor guiding
3/5

The booking process was easy and Thale was a pleasure to work with. Very accommodating.
The accommodations were as advertised and decently comfortable.
It was on overall good value for a private tour, with food included and in those accommodations. I enjoyed the food, great cooking by Lungisani!
My problem and reason for 3/5 is the guides. I honestly don’t know if Isaac can see well enough to be guiding tours. He was knowledgeable when we spotted an animal, but he never saw them. Lungisani would spot all the animals and tell Isaac to stop (his driving wasn’t great either). On the 2 drives in which Lungisani didn’t come, Isaac didn’t even stop the vehicle once because he didn’t see anything (even though we did). Also he didn’t speak once to us. When they were both there, on the drives and at camp/during meals, they just spoke to each other in their own languages or were on their phones, which made it very awkward and uncomfortable for us. Very little conversation with us and getting to know each other. Although we saw lots of animals, and the park was incredible, the guides detracted from our experience a lot.
Overall, would I go back to Kruger? Yes, 100%. Would I use Wild planet safari? Possibly, but it would totally depend on who the guides were. Service levels while spending 5+ full days with someone needs to improve drastically.

Tony Bilbie   –  
United Kingdom UK
Visited: December 2015 Reviewed: Feb 1, 2016

Email Tony Bilbie  |  35-50 years of age  |  Experience level: 2-5 safaris

Extremely Enjoyable 3 day - 2 night Safari
5/5

The communication throughout the process from the initial enquiry right through to the day before we were collected was quick and detailed. We were given a number of options of which areas to explore and different accommodation types prior to booking and everything was organised for us by Ryan and Thale.

We flew in from the UK and stayed overnight in a hotel close to the OR Tambo airport, Ryan then collected us from the hotel the following morning and we drove to Kruger (with a stop off halfway for 15 minutes), arriving at Skukuza just after 1pm.

When we arrived at Kruger mid afternoon, Ryan sent us off to grab some lunch whilst he went and checked us into our accommodation. When we returned around 2.30pm our luggage was already in the room and we were then took on an afternoon safari, seeing a large number of animals and birds.

Evening meal was BBQ steak and salad cooked outside the accommodation by Ryan and his assistant which was excellent and we sat chatting and drinking the local wines under the stars.

Morning 2 consisted of an early start where we saw most of the Big 5 and Ryan cooked us bacon and eggs breakfast at a picnic area overlooking the river, watching the monkeys play. A good long day of exploring, seeing many of the animals and birds. We then returned to the camp mid afternoon where we were left to chill out and top up the stock of beers and wine.

Again, a BBQ evening meal outside the accommodation where we were given ostrich sausages and a local veg dish which was good washed down with some local brew. We were then surprised to find out that Ryan had booked us on a night safari, a nice touch. We completed our Big 5 list on this night safari, seeing a leopard walking around the park, sadly we didn't take a camera.

Day 3 we again took an early morning safari, checked out of the accommodation and took a drive back to OR Tambo airport ready for our flight down to Cape Town.

The service we received from Ryan, Thale and the rest of the team was personal yet professional, and Ryan's knowledge of the animals and birds (mating habits/diets etc) was excellent and added to the experience we got from the trip.

I would certainly contact Wild Planet Safaris next time I am looking at exploring southern Africa's wildlife regions and would have no hesitation in recommending them to anyone looking to experience it.


Daniel Ricciardi   –  
United States US
Visited: November 2015 Reviewed: Nov 13, 2015

Email Daniel Ricciardi  |  20-35 years of age  |  Experience level: first safari

Perfect Kruger Safari
5/5

My girlfriend and I recently went on a four-day/three night Kruger tour with Ryan and could not have asked for a better trip. Driving past other tours carrying nearly 20 people with only one guide made us keenly aware of how lucky we were to be able to ask Ryan questions whenever we had them. Ryan's knowledge of the park’s ecology is constantly on display, whether he was talking about animals, insects, birds, or plant life.

Having our own private tour also gave us flexibility. We were able to customize our trip, allowing us to go out to see animals when, where and however often we wanted to. Whether we wanted to take an extra drive, go outside of the planned route to find a lion (success!), or drink Savannah Dry’s until passing out, Ryan was eager to do it. On our last day, Ryan drove all over known rhino routes because we hadn’t been lucky enough to see a rhino up close (which was literally the only animal in Kruger that didn’t practically approach our vehicle). When you are on larger group tours, that kind of personal touch just isn’t possible.

Behind every man is a great woman, and Ryan and Thale are no exception. Before arriving in South Africa, we were in constant communication with Thale despite the fact that she was in her third trimester. We were initially apprehensive about not being able to pay by credit card (extremely high fees) or PayPal (only works with one bank in South Africa), but Thale made us feel completely at ease throughout the entire process.

If all of that wasn’t enough, Ryan and Thale were kind enough to have us over for dinner the week after our tour for our last night in South Africa. We could not have asked for a nicer, more hospitable couple to show us around their beautiful country. They love what they do and it is evident from the moment you first contact them until they drop you off at the airport. We cannot recommend Wild Planet Safari highly enough. Thank you for making it an unforgettable trip!

Neil   –  
United Kingdom UK
Visited: September 2012 Reviewed: Oct 29, 2013

35-50 years of age  |  Experience level: over 5 safaris

Kruger Park Tour
5/5

A personal tour for my wife and I. The aim was a hard-core photo safari and Wild Planet provided exactly what we wanted with plenty of pleasant surprises on top. Thanks to it being a personal tour we were able to see more species, get closer and take better photos than we have in any previous trips. Both the food and service was excellent throughout but the highlight was probably the night we spent at Shipandane Hide, where we had Hippos fighting in the river, Lions close by and a night time visit from a Gennet - it was pure magic.

We traveled in a customised VW Transporter Van so we had plenty of room to spread out and to take photos. The tents were surprisingly large (I could stand up in ours) which made camping easy. Because there was only the 2 of us we were able to take full advantage of our guide's encyclopaedic knowledge of Southern African wildlife so when we took a Park Service night drive it felt really "dumbed-down" compared to the wildlife masterclass we were used to. Overall we got exactly what we wanted and a whole load more for a very reasonable price.

We have already made a provisional booking for next year as after 10 years of visitig Africa no other trip we have taken even remoteley compares.

Katarina   –  
United States US
Visited: September 2024 Reviewed: Oct 25, 2024

Email Katarina  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Katarina and not that of SafariBookings.
Not suitable for a couple's getaway
2/5

My fiancé and I booked a 6-day Kruger safari with Wild Planet Safari and we were so excited! Unfortunately, we were disappointed and ultimately, I do not recommend this company.
I will say that the safari guide was super knowledgeable and was able to answer all of our questions regarding wildlife.
I think the biggest problem we had is that we went as a couple, and it was not specified that all three meals would be eaten with the guide and his assistant. We were looking for a more intimate experience at dinnertime under the stars with a bottle of wine.
In general, we also had problems with the included food; the “friendly coffee gatherings” – as to quote the day-by-day itinerary– in the early mornings, for instance, consisted of instant coffee served in tin cups. (All coffee drinkers will agree that instant coffee is terrible). I had pictured sharing a hot thermos filled with freshly brewed coffee. There were coffee shops at the camp sites, so this could’ve easily been arranged.
Some of our food and drink requests (which were approved prior to the safari) were not met; and there were no crackling fires and bonfire glows at nighttime, as to quote the safari description. The owner (who was very defensive when I emailed her afterwards) told me that because of a cold front (which only started at the end of our safari), it got very windy and they could not risk lighting bond fires. She also said our opinions were molded by the cold weather when we had packed long layers, gloves, jackets, etc. just to be on the safe side.
Whoever wrote the safari description is a fantastic writer because we didn’t even think about asking questions re: coffee and fires (etc). I really fell for the beautiful, idealized descriptions of the itinerary.
There were a couple of other little things, such as a missing bottle of wine, some terribly overcooked steaks (I find that mind boggling, because the cook asked us how we wanted it prepared and we said “rare” and “medium”, yet everything steak came out identical); and I still don’t know what happened to a dinner salad that supposedly went bad. I eat TONS of fruit and veggies, so yes, it was THAT important to me.
They do get 5 stars for providing us with great wine in the evening though :).
So if your heart is set on visiting Kruger, I strongly urge you to choose another company.

Reply from Wild Planet Safari
Reply from Wild Planet Safari
Posted on Oct 31, 2024

Hi Katrina and Marc

Thank you for joining Wild Planet Safari on your 6 Day Kruger Safari, I am terribly sorry that we were not able to provide you a 5 star experience.

I am glad that you were happy with your guide, Chris, and that overall your wildlife sightings were very good and it seems that you did enjoy the Safari part of the trip.

It is unfortunate that you did not enjoy the parts of the trip that you were not on safari. With regards to your biggest problem that you went as a couple, and it was not specified that all three meals would be eaten with the guide and his assistant. This is one of the most important parts of the safari and one of the things that our guests enjoy the most apart from viewing the amazing wildlife. It is such a big part of what we do as a company and guests really enjoy getting to know their guide and listening to all his stories and the guides really enjoy learning about our guests and hearing their different life experiences. In 14 years of owning and managing Wild Planet Safari this is the very first time that we have received this complaint and to find out it was your biggest problem comes as a shock to us. There are hundreds of reviews where guests have specifically mentioned how they enjoyed sharing meal times with our guides and the chef.

We will certainly not be changing this and for anyone that is reading this review, please be assured that while on Safari with us your guide and chef will join you for all the meals that they prepare and you will all get to enjoy this experience going forward. One more point on this, if you had mentioned to Chris that you would prefer to eat your meals on your own, I can tell you with absolute certainty he would have accommodated this request, and your biggest problem would have been sorted. There is nothing we can do or that your guide can do after the trip has concluded.

I apologise the coffee we supply was not up to standard, we try to supply top quality instant coffee, in the range of Jacobs and Douw Egberts. Going forward we will get a stainless-steel French press for each vehicle and provide top quality locally manufactured filter coffee as well as instant coffee options. The friendly coffee gatherings occur at 5:30 in the morning and at that time the coffee shops at the camps are not open.

We operate mobile Kruger Safaris and we carry all our equipment with us, we have to have equipment that will withstand the bumping and bashing that happens in the trailer on safari, for this reason we cannot possibly have anything that is made of glass, porcelain or ceramic and we have to use items that are stronger like stainless steel coffee mugs.

Your safari was operated at the end of the dry season and there is higher risk of fires spreading at this time, all the roofs of the accommodation units are thatch and made from dry thatching grass, these roofs are very vulnerable to fires. Your guide, Chris made a call that it was too windy to make a fire for you to sit around, he made a fire to cook on, but decided a bonfire was not appropriate. Just 3 weeks after you were on safari with us, 3 accommodation units in Kruger were set on fire from people making fires that were too big. I stand behind my guide and his decision with regards to this.

I am sad the chef, Goodwill, over cooked your steaks, I will provide him with more training on this and get his standard up going forward. The guide and Chef were both told to provide extra vegetables and fruits with every meal as you requested, unfortunately they did not carry out this request, I do apologise for this. I wish you had asked, they would have provided you with any extra fruit or vegetables that you they had, and they were sent with additional supply.

With regards to your heading `Not suitable for a couple's getaway`, a big majority of our tours are private tours for Couples and nearly all of our reviews for these couples tours are 5 stars. We have had so many couples on safari, even loads of honeymoon safaris, we do not market Romantic Getaways or anything in that range, I believe this was a very unfair heading for your review and we strive to be the best option for a couples getaway to Kruger National Park.

Best Regards
Ryan Ker

Christine   –  
United States US
Visited: March 2024 Reviewed: Apr 6, 2024

Email Christine  |  50-65 years of age  |  Experience level: first safari

Best Safari Guide and Trip
5/5

We just finished eight EPIC days with Wild Planet Safari. Every day was an incredible experience due to:

1. Superior planning of the company (great rest camp locations within Kruger park with access to exceptional wild life viewing). They were easy to work with to develop an customized itinerary.

2. Exceptional guide. Chris has eagle eyes to point out the smallest of chamelions, bee-eaters or king fishers ... as well as wildlife incredibly camoflauged (leopards and cheetahs). We sweat he whispers to the animals to bring them in so close they almost kissed the vehicle.

3. Outstanding logistics. Hob the cook ensured we had more deliscious food then was needed, including breakfasts on the road so we did not need to return to the rest camp at the end of each morning wildlife drive.

We highly recommend this company for lovely intimate safari experience. Far exceeded all of our expectations.

Benson   –  
United States US
Visited: May 2022 Reviewed: Oct 1, 2022

Email Benson  |  20-35 years of age  |  Experience level: 2-5 safaris

Attentive to all the details, customized and personal experience, and incredibly knowledgeable.
5/5

My partner and I absolutely loved our 5-day experience with Wild Planet Safaris. We started with four days on safari in two different camps in Kruger, followed by a day of exploring the Panorama route. Thale (Wild Planet coordinator) advised us on every aspect of the transportation, activities, logistics, and options.

Thale responded very quickly and professionally to our questions and requests while planning the trip. Before and during the trip, she helped incorporate everything we wanted into our itinerary.

Our guides, Chris and Sani, drove us on morning, afternoon, and evening game drives and shared their incredible knowledge of the bush. They tailored the drives to our interests, and took us to the best locations to see rare game. Because of them and their knowledge, we saw a huge number of animals and birds. Highlights included baby cheetahs, giraffes, hippos, hyenas, vultures, lions (male, female, and cubs), and elephants galore! They even took us to the rare sighting of an elephant carcass with predators feeding at dawn. They also set up a night drive and a morning bush walk with the Kruger park rangers at our request. Both were incredible!

The service was excellent. They made sure we were comfortable with prepared meals four-times a day. We chose to camp during the trip, and they set up and packed camp quickly, allowing us to maximize time enjoying animals and exploring. They cooked almost every meal, and we especially loved the freshly barbecued bush brai, shared family-style. Sani's curry was a huge hit after a long day of adventure.

The five day package was great value, and we were lucky to have such an accommodating guide to plan our customized tour. We had a completely private tour experience. We slept in comfortable and warm cots in spacious tents, with electricity provided. I'm 6'5" and could stand up straight in the tent. All of the camp restrooms and showers were clean and well-maintained. Almost all meals were included in our package, and we spent very little money on the occasional lunch during travel days.

Our guides Chris and Sani were incredibly respectful and we enjoyed getting to know them and their backgrounds. They both were extremely gracious to us, helping us have the best experience possible. They were attentive to the smallest details, ensuring we ate with a table cloth and tailored the menu to accommodate our dietary restrictions. We felt very safe during the entire trip, both in terms of security, animals, and Covid 19.

We would absolutely use Wild Planet Safari again in the future and have already recommended them to our friends and family.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 209
  • 4 star 12
  • 3 star 2
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Wild Planet Safari, not SafariBookings
  • The tours offered by Wild Planet Safari are subject to their terms & conditions