Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Colm Fitzgerald | 35-50 years of age | Experience level: first safari
eTrip Africa are an excellent tour operator that provide tailored safari experiences for all budgets
eTrip Africa delivered a superb safari experience for my partner and I in Tanzania. I contacted several tour operators for quotes outlining what we hoped to see and eTrip Africa responded promptly with a suggested itinerary. Their general manager Ben then helped to revise and build our final mid-range safari itinerary over the course of a week or so of emails. He was really patient and helpful and, unlike other operators, there were no boilerplate emails - it was clear they paid attention to customer needs. Ben even agreed to skype call before final payment.
Thereafter, we provided all necessary documentation to eTrip Africa and the safari itself was really well organised from our arrival at the Researcher's Rest in Arusha. A big shout out to Eddie and Joseph who went out of their way to help us with our onward travel after we returned from safari. Plus the food was great there! Our safari guide, Samson, was hugely knowledgeable about the wildlife we saw and gave us great insights into Tarangire NP, Lake Manyara and Ngorongoro Caldera ecosystems. He was very helpful and friendly throughout and we were delighted to have had Samson as our guide. Our accommodation and lunch boxes were excellent throughout including the beautifully located Tarangire Safari Lodge.
All in all, we felt eTrip Africa delivered a superb safari experience with excellent value for money and would be happy to recommend them to any visitors looking to go on safari in Tanzania.
CA
Email Frederic Wu | 35-50 years of age | Experience level: over 5 safaris
Another great experience with E Trip Africa
This was my fourth African adventure with E Trip, and once again, it was exceptional! I booked at the last minute, but everything was seamlessly organized from start to finish. Ben, as always, was incredibly helpful and responsive, making sure every detail was covered. The tour was perfectly planned, and I felt well-cared for throughout the trip. E Trip has consistently provided an outstanding experience, and I couldn't recommend them more for anyone looking for a hassle-free and memorable journey in Africa. Looking forward to my next trip with them!
Good enough
It was a great experience; my favorite place was the crater.
US
Email April Cohen | 50-65 years of age | Experience level: 2-5 safaris
Excellent Professional Safari Company
E-Trip Africa did a phenomenal job organizing our safari, providing timely updates in the lead-up and executing everything without fault. Our guide Dickson was top-notch and extremely knowledgeable about all the animals and areas that we went to. We saw all the animals we had hoped to see and were extremely fortunate to see rare animals too--I credit E-Trip with their professionalism and background for making our safari experience a true success! I would recommend them to friends and family without hesitation. Our hotels and campsites were also high quality and the food we ate was also excellent.
US
Email Lesa McNeill Nichols | 50-65 years of age | Experience level: 2-5 safaris
Skilled and fun team puts you in best possible position for wildlife photography
Simon and his team at E-Trip Africa made my photo safari trip an epic adventure. I was traveling with a small group of photographers and Simon was hired to make everything smooth from the moment I landed in Nairobi and the moment I left two weeks later. I didn't know when he picked me up at the airport what I would be going home with. It turned out to be a lot, including:
*Amazing photos of the Big 5-lions, leopards, elephants, buffalos and rhinos. On top of that we got photos of giraffes, a serval, cheetahs, hippos, warthogs, zebras, hyenas, antelopes of all types and a gazillion different birds (owls, eagles, herons, flamingos, rollers, weavers, etc).
*A deeper view of Kenyan daily life and culture
*A deep appreciation for the food-especially the fresh fruits and vegetables. Like nothing I had experienced before.
*Memories of bright red, purple and pink skies at sunrise and sunset
*A Kenyan music playlist put together with input from all of the guides
*A moment I will never forget-being surrounded by an elephant herd at sunset right in front of Mt. Kilimanjaro
There are too many moments to review. Simon and his team worked to create these moments for us. They did it with skill, humor, teamwork and camaraderie. It was truly an epic adventure! I would go on safari with them again and again.
US
Email Angela Branson | 35-50 years of age | Experience level: first safari
Excellent! Service above and beyond expectations.
E-Trip communicated with us throughout the planning and preparation process and once we arrived in Tanzania, we were taken care of from the moment we left the airport until we returned to the airport. Everything was thoughtfully planned and prepared for us, we did not have to worry about anything. We had an amazing experience and would highly recommend booking through E-Trip Africa to friends and family. Alladin, our driver and guide, was amazingly knowledgeable and we felt at ease throughout the tour. We saw all of the animals and places we had hoped to see and more and enjoyed the warm hospitality of the people at each and every camp and lodge we stayed at.
Email Vivienne Heinrich | 50-65 years of age | Experience level: 2-5 safaris
A reliable company that cares about it's customers and offers good value and excellent service.
This is our second safari booked through eTrip; the first was 2019 to Kenya & Tansania. This year we focused on Kenya. We asked a number of operators to suggest itineraries and provide quotes. On both occasions, eTrip did the best job of listening to what we wanted and putting together itineraries that offered greater luxury for our budget. Our planner and coordinator, Ben, was responsive and patient with our questions and changes, as we finessed the details. It's difficult to imagine going on safari with anyone else.
IN
Email Rebecca T | 20-35 years of age | Experience level: over 5 safaris
Fantastic safari experience with highly skilled guide!
I have been on safari over 5 times, every time with a different company, and I can confirm that E-Trip provided an outstanding experience on our recent safari in Tarangire, Manyara, Serengeti and Ngorongoro. From the beginning, managers Ben and Aurelie were wonderfully accommodating and flexible, helping us think through exactly what we needed and customizing the trip for some rather unique conditions - we were traveling with 3 generations, including a 2 year old! - and of course our budget. They tried especially hard to make sure that we would get the quality of experience we wanted, while also economizing given our large party. And it paid off hugely! Our hotel stays were luxurious, with amazing views, great scope for relaxation, and excellent food and service.
And for the safari itself... We had a truly phenomenal guide, Alladin, who is highly experienced not only in every aspect of wildlife and the diverse range of ecosystems across the 4 parks we visited, but also in how to lead a group of adults plus a baby, so that our energy stayed up throughout. He showed excellent leadership and sensitivity, reading our moods and needs, managing our expectations, giving us a top-notch wildlife education (while also not overwhelming us), and of course finding amazing sights for us to see. Moreover, he was funny and upbeat, had amazing stories, and allowed us to fully relax knowing that our every need - physical, intellectual, emotional, etc. - was being taken care of. Our group was especially keen on cheetahs, so he made sure to bring us to the highest probability locations - and sure enough, we saw cheetahs several times, including cubs. We also saw a lion chase (alas unsuccessful), and so many lion cubs, including at close range! Other highlights included lions mating, baby hyenas, servals, and herds stampeding at a watering hole. Every day was so full of sightings, especially of baby animals, that we ended each evening feeling incredibly lucky. The height of the trip was being parked almost directly underneath a leopard in a tree, mere feet above us, as it ate a recent kill. Leopards are very very hard to find, but with Alladin's skill we saw several on this trip, including this once-in-a-lifetime sighting.
All told, I cannot recommend E-Trip and their guide Alladin enough!!!
CA
Email Elwood Langley | 50-65 years of age | Experience level: over 5 safaris
Great repeat experience with E-Trip Africa
Our trip to the northern Serengeti in Tanzania and to the Masai Mara in Kenya was our third African trip arranged by E-Trip. As in our past experiences everything worked out perfectly from the time we started planning last year right up until we completed our trip. We were met at each airport and smoothly assisted, all flights and lodges were booked without any issues. Ben and his colleagues do a great job and we will certainly book our next East Africa trip with E-Trip.
Email Laura M | 35-50 years of age | Experience level: first safari
An excellent experience overall
Our Tanzania safari was an amazing experience. We saw so much wildlife, it's hard to describe!
Despite all of the wonder of Tarangire, Ngorongoro and the Serengeti, the thing that really made our trip special was our incredible guide Elisha. You spend so much time with your guide - for us up to 10 hours a day for 8-9 days - so if you don't get the right guide it could really impact the whole trip. Elisha was knowledgeable, patient, warm, friendly, and a genuine joy to be with each day. We came away feeling like we'd made a wonderful friend, a somewhat strange feeling after only knowing someone a handful of days and given you likely won't see them again! I hope the management of E-Trip Africa realise how much of an asset he is to their company!
The organisation of the trip itself was very good. We really appreciated Ben's support and patience as we considered all the options available to us. His advice on accommodation was very valuable, including some insider knowledge on the ins-and-outs of each property which really helped influence our trip and ensured we could stay in line with our principles by supporting the best companies and people. We really appreciated his frank and insightful feedback which meant we ended up in 4 properties we were ultimately very happy with!
The only point of feedback we'd have for management was that it felt like once we paid up in full, the level of communication really dropped down. We ended up having to chase them up a week before departure for all the relevant details (with a holiday of this complexity and cost, earlier contact would have been nice). We'd also originally requested a specific safari guide based on a recommendation, and that was changed last minute, but we had to ask why we'd not been given the guide chosen. The change wasn't an issue (and clearly as above very happy with the alternative we were given!) but proactive comms on this would have been appreciated.
Once we were on the trip we heard nothing more from them, and had no follow-up on our return to ask how the trip was. It wasn't a huge issue as we had a great experience, so nothing to really follow up on, but that extra care and service to check in with how our trip was going / went was something I would have expected based on the excellent reviews, and at least for us personally it felt a little lacking.
Overall though, I would definitely recommend E-Trip Africa, especially making sure Elisha is your guide in in Tanzania, you will have a fantastic time! Despite the minor communication shortcomings, I would still give 5* overall! :-)