Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Jackie Koh & Glenn Mullan | 50-65 years of age | Experience level: 2-5 safaris
It's perfection I couldn't plan alone.
The best part was the tour agent Ben Jennings! He was the most efficient tour agent ever in our travel history. Everything was planned with clear communication and transparency. Ben responded on even the smallest questions with long and detailed explanation. We would definitely recommend to all our friends and followers (facebook and instagram) to go to e-Trip Africa and ask for Ben Jennings.
KR
Email RYU | 50-65 years of age | Experience level: first safari
E-Trip Africa Good, Fantastic Tanzania
Tanzania was a fantastic place.
The strong sunlight of Zanzibar was also good,
The dynamics of Serengeti were also good.
Thanks to E-trip Africa, who helped me from the initial planning, I was able to go on without any shortage. Thanks again.
It was a great help in choosing an event, choosing a hostel and choosing a safari. The schedule for helping was fantastic too. Although I was suffering from a physical discomfort during the trip, there were some things that did not feel good during the schedule, but overall it was the best trip.
Next time you travel to Africa again, E-trip Africa
US
Email Jessica | 20-35 years of age | Experience level: 2-5 safaris
Another great trip!
This was my second trip with E-Trip Africa (previous one to Rwanda for gorilla trekking). As always, able to put together a great itinerary that fits my schedule. Guide was great. Really enjoyed myself and will continue recommending to friends & family!
Email Brett McKenzie | 50-65 years of age | Experience level: 2-5 safaris
Brilliant from first Contact to saying Goodbye
I can not recommend E-Trip highly enough! I’ve travelled to 68 countries and dealt with a lot of operators - E-Trip were brilliant from my first email interaction. I sent email requests to 22 Safari operators asking for a recommendation 10 day Safari.
It was t my first time to Africa Ron safari and I wanted to see who could meet my needs.
Ben and Aurielle ( Owners) provided a customised itinerary options ad stood out from any other operators I contacted. It was obvious they have visited the various camps they recommend to stay at and promptly answered any Q’s I had.
Once arriving for safari my primary clothing g bag was lost by Airline - Ben firstly lent me clothes and he took over responsibility to get my bag to me 2 days later - The bag loss was t E-trips fault but that’s the kind of service they provide their customers.
David our private guide for the whole 10 days was simply superb - experienced guide with vast knowledge of animals behaviour and was funny and always looking after my daughter and I. His ability to see animals we couldn’t see was amazing and as an avid photographer always managed to position the vehicle for best photo positions.
E-Trips custom Land Cruiser is roomy, New , well maintained and comfortable on what can be rough roads.
The camps and lodges we stayed at were superb and food was always of high quality - as were lunch boxes provided each day.
Finally the fact that E-Trips bank account is in USA gave me piece of mind when making payments for the trip.
I unreservedly recommend the E-Trip team as a brilliant Lifetime experience provider for your safari trip.
US
Email Ron L | 65+ years of age | Experience level: first safari
Absolutely exceeded my expectations by an order of magnitude!
From start to finish this was an outstanding safari. Accommodations in the parks arranged by eTrip Africa were excellent, especially considering all were off the power grid. Our guides, David & Atilla were absolutely outstanding, exceptional subject matter experts, passionate about their nation, its parks, and the wildlife within, and just great guys to hang out with for 10 days. This was truly a ‘once-in-a-lifetime’ experience made all the better by eTrip’s attention to detail and flawless execution.
US
Email Gina | 50-65 years of age | Experience level: first safari
The trip that exceeded ALL expectations!
From beginning to end, the experience with e-Trip Africa exceeded all expectations. The process went as smoothly as anyone could hope - without a hiccup. The trip was customized to meet the requests of all 8 travelers; e-Trip was even able to help us with accommodations before and after the actual safari! Our guides (David & Alladin) were simply amazing!! Working together, and with other guides, they were able to find all of the animals that you would want to see while on safari - we were even able to see 3 black rhinos in the Ngorongoro crater where there is a population of only around 50 rhinos...WOW. The knowledge our guides shared and their passion for all things Tanzania helped to make this a trip of a life-time. All attendees from our group are experienced GLOBAL travelers and without exception, we all felt the same.
JP
Email Jerry | 50-65 years of age | Experience level: 2-5 safaris
Guides/Ground Transportation excellent. Food/Accommodations adequate/ lunch's terrible.
Communication between us and the guides the day his credit cards didn't work to allow us to get into the Serengeti would have been nice. It took over 2 hours... and very little to no communication as to why until the end?
Guides had awesome knowledge about animals, birds, and culture. They communicated with their peers on where animal sightings might be so we could see as many animals as possible. They were both also very accommodating to the needs of the group and made adjustments if needed. They always maintained professionalism and the safety of the group was always at the top of their list.
The guides made sure the vehicles were always clean for the next day's trip.
Food at the resorts was not bad, but the lunch boxes were not appetizing!
Hotels... Moivaro Coffee Plantation Lodge - Really not good at all. Afraid to eat the food and very confusing at check out time for the food/bar bill. We were overcharged... double for the drinks and food we had already paid for the night before. 2nd lodge - Tarangire Sopa Lodge - Very nice lodge, the view was great and the pool was chlorinated which was nice. 3rd lodge - Escarpment Luxury Lodge - by far the cleanest and nicest lodge of the entire trip with another awesome view! The food at this lodge was the best of the entire trip as well. 4th lodge - Serengeti Sopa Lodge - Location and view were awesome... the food adequate. 5th lodge - Ngorongoro Sopa Lodge - Location and view were awesome, food... this is where one of us got sick from the food. 5th lodge - KIA Lodge - Food was not good here. Accommodations were okay, but having the A/C that night was the best!
In all of the lodges, the staff was very nice and accommodating. The guides were awesome and overall the safari was outstanding!
US
Email Julia Hubbel | 65+ years of age | Experience level: over 5 safaris
Superbly trained team, excellent adventure and a successful summit.
First, this is my third trip with eTrip Africa. That alone should tell you how I feel about this superbly-run, excellent boutique firm out of Arusha. That, and we are already planning our fourth and fifth trips. Repeat hirings speak to the level of trust I have in who they are and how they operate.
Back in July I contacted Ben Jennings, the director, about this trip, and he suggested that I take on Mt.Kenya. I accepted, having done Kilimanjaro with Ben's team precisely five years ago nearly to the day in November 2013. I took on a very serious training plan as I had before. This time Ben, his top three guides and I drove from Arusha to Nairobi together as a team, and took on this challenging and very different experience. It was rainy and cold, and we went up with a local team.
Two things are primary when you choose a summit team no matter which mountain or what country: their professionalism and commitment to safety. Professionalism is expressed in thorough preparation, from the safety briefing and detailed gear checks (done) to the nightly medicals which entail checking your oxygen levels, your BP, lungs, the whole gamut. While this can seem annoying at times when you would rather not have a cold stethoscope against your bare skin in the mess tent, these checks guarantee your safety and a healthy summit. Ben's team members were fun, funny, and dedicated. When the local Kenyan team sped up to an unsustainable pace (which can swiftly lead to altitude sickness), Caspar, one of Ben's guides, stepped in front of me and immediately slowed the pace in half to the proper Pole pole (slow slow) that protects me from any danger. Davis, another of our three guides, was in front of me a good bit of the time as well, and his green-gloved hand was regularly right there to help me get over a difficult rock or crag. Mt. Kenya is a much more challenging climb than Kili, and this kind of assistance, good humor and support made this experience not only much more fun but safer for me. While the mountain isn't as high as Kili, the physical challenges were greater, including sliding down a long scree field in the dark. Davis was just ahead of me shining his flashlight on the ground so that I could see where to put my boots and poles. That kind of attention goes a long way towards building your confidence as well as helping you master the summit. Ben has put a lot of time and money into developing his team's skills, and he was with us on this trip as well. I got to know him a lot a better, and they way he managed his team and used this trip as an opportunity to expand their skills (as well as his own). To this I would suggest reading https://medium.com/datadriveninvestor/practical-leadership-earning-respect-in-the-field-e50c72995454. Ben and his wife Aurelie run Researcher's Rest in Arusha (highly recommended for comfort and food) and they have lived in East Africa a very long time. As a result, they have intimate, first-hand knowledge of the concessions, the trips, what's available, and they can make excellent recommendations based on your preferences. What I appreciate most about working with eTrip is that they know what I like to do and the kinds of experiences I want to have, so I simply need to let them know I'm coming and where I'd like to go. From there I'm guaranteed that I'll be safely ferried from place to place, I'll have a superbly trained guide, and by the time I go home, I will have a raft of stories and experiences (and thank you, no foolish accidents unless it's my own fault) to write about. The truth is that you can spend a lot more for your safari experience, but that doesn't buy you much other than a brand name. From brand new vehicles to his well-trained staff, Ben manages to keep his costs mid-range while also delivering a top of the line experience to his clients. He also- and this is essential- ensures that his employees are well paid and that they get upgraded regular training. This makes for cheerful, happy guides and porters, and that makes for a very good experience for you and me. Ben and I are now planning a scuba diving trip to an offshore island and a return to Kenya for me to ride horses in two different locations- and I can't wait. As a 66-year-old adventure traveler and prize winning journalist, I am very discerning about where I spend my adventure dollars. I've used guides all over the world and I also train leadership skills for the Fortune 500. As a result, I know a good firm when I see one, and eTrip does it right every time. If you have questions please email me directly. If I am in country will be happy to respond.
ES
Email Maria Jose | 50-65 years of age | Experience level: first safari
Excelent
Excelente, the service is good and they think to the personas trip
CA
Email Val Kazubinski | 50-65 years of age | Experience level: first safari
Seamless and stress-free tour, travelled with confidence, exceeded expectations!
My husband and I had decided to visit Tanzania to go on a safari in the Serengeti, and although we do a lot of travelling, for this trip, we didn't know where to start to plan!!! There is so much information and decisions to make, and we were about to go travelling is such a foreign country We didn't know what to expect, was it safe to stay here or should we stay there? Can we drive? Which company should we use for the safari? Where should we go for safari? Enter, E-Trip Africa! Ben, the owner, answered our endless email and questions, and, cleared up any and every question we had. He suggested itineraries based on what we wanted to do and see, and how much we wanted to spend, then made all the arrangements after we decided on the options! He had us picked up by a private driver at the airport on arrival, and dropped off by a private driver at the end of the trip. In between, all hotels were booked, for us, based on our selections, and all rides before and after the safari as well. He booked flights, even to Zanzibar afterward and arranged transportation there as well. He was spot on with everything he told us,and never seemed to mind our endless questions, or if he did, you would never have known. The trip was perfect and amazing!! Everything exceeded our expectations, the safari jeep was equipped with electrical for charging and mini fridge for water, the driver was friendly, experienced, and knowledgeable, and knew where to find the animals, and all the meals were provided and delicious!!! There isn't enough I can say about this Safari Operator/Tour Company, but I can assure you, you will be happy you used their services. Made for a completely enjoyable stress free holiday knowing you were in such capable and reliable hands!!
