Reviews

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Casey and Dylan   –  
United States US
Visited: February 2016 Reviewed: Feb 25, 2017

Email Casey and Dylan  |  20-35 years of age  |  Experience level: first safari

Great owners and amazing tour guides! Awesome info to help you go where interests you most.
5/5

The safari with E-trip Africa was amazing! The owners (Ben and aurielle) take time to meet with tou before and or after to assure you that all is well. The facilities they book you at are amazing and have awesome staff and chefs! The food was all very well prepared at these places and amazingly tasty! The guides know exactly where to take you to see the most wildlife and they also be sure to take good care of you while you're in a new country. They're very informative. I would recommend this company to anyone!

Zac   –  
United States US
Visited: February 2017 Reviewed: Feb 26, 2017

Email Zac  |  35-50 years of age  |  Experience level: over 5 safaris

Masai Mara February 2017
5/5

We had a great trip to Masai Mara with E-Trip Africa. Planning the trip was a breeze. E-Trip Africa walked us through multiple options in the region, recommended itineraries and lodging, and then put everything together. the planning was a great experience, as we were involved, but got expert advice. Once on safari, everything went smoothly. The guide was great - very professional, patient with us, knowledgeable about the park and local culture, and great with our kids. The recommended lodging was a highlight - great place on the river that really put you out into the bush and was very eco-friendly. Importantly, the vehicle was in great shape and facilitated a very good safari. We have been on many many safaris in Africa and this was definitely one of the best.

Sarah & Adriano   –  
Canada CA
Visited: January 2017 Reviewed: Mar 2, 2017

Email Sarah & Adriano  |  Experience level: first safari

Amazing Tanzania, January 2017
5/5

From our first email exchange with Ben, there was something that stood out about E-Trip Africa. He was extremely responsive, knowledgeable and professional and we felt very comfortable knowing our trip was in such great hands.
From the accommodations (all very clean and well positioned) to the food, to the game drives - everything was fantastic. We cannot say enough wonderful things about our guide, Elisha. We were amazed at how well he knew all the animals and parks we visited and how incredible he was at spotting even the most hidden animals. He was very personable and definitely was a big part in making the trip so memorable for us.
We cannot say enough great things about E-Trip Africa. We are already talking about our next trip to Africa and we will definitely use them again and recommend them to our friends.
Thank you Elisha, Ben and Aurélie for this trip of a lifetime!

Robert   –  
Canada CA
Visited: February 2017 Reviewed: Mar 3, 2017

Email Robert  |  Experience level: first safari

Tanzanian Safari
5/5

We had a very enjoyable four day, three night safari out of Arusha. The company arranged very nice accommodations for each night, and included a trip to Oldupai Gorge, when the Leakeys had done extensive archaeological excavations to try to determine the ancestry of modern Homo Sapiens. Our guides were first rate: personable, professional, knowledgeable, and very accommodating to any small requests any of our group made. With fifteen travellers and three cars, the safari was well managed by our guides. Special thanks to Elyishia (sp?), one of our guides, for his efforts in ensuring the safari was a success.

Steve & Carly   –  
Canada CA
Visited: February 2017 Reviewed: Mar 5, 2017

Email Steve & Carly  |  20-35 years of age  |  Experience level: first safari

Indescribable! Life changing experience.
5/5

My wife and I were very impressed by every aspect of the arrangements and execution by E-Trip. There wasn't a moment we would have changed.

Service was very well delivered and appreciated, from our guide David to the camp and lodge staff and the pilots flying us.

The only suggestions we could make, and I'm sure this is different for only a few people, but we really would have liked to spent more time with our guide David outside of the safari truck. Spending time at dinner or at our camp would have been nice. He was a wonderful person and an exceptional guide.

Jaz   –  
Australia AU
Visited: January 2017 Reviewed: Mar 10, 2017

Email Jaz  |  20-35 years of age  |  Experience level: first safari

highly professional, well organised and incredibly fun - we loved it!
5/5

From the moment we arrived we knew our experience was going to be great. We were well received and it was great to meet with Ben beforehand - he even met with us at the end of our trip.
Every place we stayed at was of good quality, all had wonderful staff and amazing food. Our guide looked after us so well too.
Everything was so well organised from the time of booking to being dropped at the airport - we cannot fault them at all.
Would highly recommend to anyone wanting to experience the best national parks of Tanzania.

Margaret T.S.   –  
Canada CA
Visited: February 2017 Reviewed: Mar 10, 2017

Email Margaret T.S.  |  50-65 years of age  |  Experience level: first safari

We became like family.
5/5

Our E-Trip Africa Safari more than lived up to expectations. Our sleeping quarters were excellent, our drivers were friendly, knowlegable and accommodating, we were fed well and generously, and we saw all the animals we dreamed of!

Scott heller   –  
United States US
Visited: February 2017 Reviewed: Mar 24, 2017

Email Scott heller  |  50-65 years of age  |  Experience level: first safari

More than I ever Dreamed of....
5/5

We struggled getting answers from so many companies until we found Ben. He listened to all our needs and set us up on a trip of a lifetime! We are seasoned travelers and everything he said we would get came true. He set us up with super reliable venues and hand picked our guide. He was smart, clear and so full with info on every animal and bird. We chose to fly to South Tanzania and Ben actually met us at the airport to assure there was no confusion. Seamless, hassle free, super high quality. These characteristics were just what we want when spending a lot on travels in a maze of questionable operators! THe best we could have dreamed for.

Stacey   –  
United States US
Visited: October 2016 Reviewed: Mar 27, 2017

Email Stacey  |  20-35 years of age  |  Experience level: first safari

Hidden gem of a company!
5/5

Honestly, my husband and I were skeptical about letting someone else plan our honeymoon...let alone a company with a handful of reviews found online. BUT...E-Trip Africa ended up being such a wonderful decision. Ben helped with all of the planning, and Nick our guide/driver was excellent. We were taken care of from the beginning with all of my questions about what to pack, how much money to bring, etc. Ben was patient and made sure to follow up with me and worked with our budget to be able to get us the honeymoon we had imagined. I would recommend them with no hesitations!

Edward   –  
United States US
Visited: October 2016 Reviewed: Mar 29, 2017

Email Edward  |  20-35 years of age  |  Experience level: first safari

Fantastic experience for Serengeti dream trip
5/5

It's a daunting task choosing a tour operator from all the options out there. We eventually chose E-Trip because they had both US and Africa offices, were very organized with the itinerary options, and were very transparent with all the costs. This allowed us to easily customize our trip, mix-and-match options, and still stay within budget. They did not try to push anything on us and listened to all of our requests.

I must've asked a million questions but they were patient and answered every one of them. A lot of my questions were related to DSLR photography gear and equipment. Ben was able to answer all these questions and offered lend me some of his equipment (i.e. tripod, bean bags, etc.). I was able to reduce the weight and size of my luggage bag.

They use the standard pop-top vehicles seen throughout the Serengeti. Their vehicles are equipped with charging ports so we were able to keep our devices charged at all times. Not all camps/lodges had easy charging stations so this was a big plus for us. The vehicle also has wifi so we were able to stay in contact with friends/family back home.

We got lucky and saw all of the Big 5 by our 3rd day. However, even if we didn't see them all, I wouldn't hold it against E-Trip. Keep in mind that nature is unpredictable and you can't guarantee an animal sighting.

On our last day, Ben and Aurelie invited us into their home to freshen up before our scheduled 28-hr flight home. When we got to the airport, we found out FastJet had cancelled our flight to DAR, and we would miss our connecting flights home. The airport agents and phone agents weren't helpful and would not rebook us on a new flight home. Luckily, I was able to reach Ben and he came through for us. He rebooked us on a new flight, got our airline fees waived, and even arranged a last-minute hotel and airport transfer for us in Dar es Salaam. Although our tour with E-Trip was technically over, Ben continued to work for us and made sure we got on a flight home. No thanks to FastJet!

There weren't as many reviews for E-Trip as some other more popular operators, but we really liked their transparency and communication. Obviously, we're completely happy with our decision to book with them. Our next trip to Africa will be with E-Trip again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 312
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 1
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