Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
FR
Email Noémie | 20-35 years of age | Experience level: first safari
An excellent organization with a hight level of services and excursions.
E trip Africa is a compagny who really wants to give the best for its group, as much for the technical aspects than human.
The program was perfect between city, safari and various visits.
During our Safari we have seen a lot of animals (elephant, giraffe, lion, zebra, monkey, birds etc.) and we had guides very in the listening and alert in what surrounded them.
Me and my family are very happy to have shared our time with this compagny.
US
Email Mateusz S | 20-35 years of age | Experience level: first safari
took a lot of back and forth but resulted with a awesome trip
we were looking for someone to help us plan a trip to Kilimanjaro mountain and some safari parks. we contacted more than 10 different operators and in the end chose e-trip. e-trip was one of the few who was honest and to the point about our wishes for locations/destinations and how and if they make sense. with a lot of back and forth communication we managed to come up with a plan that pleased us and was an efficient use of our time in Tanzania. we had a pair of great guides when hiking lemosho trail on kili, thanks to which my wife and i both made it to the top. then we had also a very nice private land cruiser driver, that safely and with a few recommendations here and there took us around the safaris. all in all the trip was a success with the only drag being the long commute to get to Tanzania (48 hour travel time) from san diego to Tanzania.
US
Email Zac | 35-50 years of age | Experience level: over 5 safaris
E-Trip Africa paired expert trip planning with exceptional guiding for the perfect Tanzanian safari
E-Trip Africa was exceptionally communicative and made the entire booking process a breeze. They provided options with clear price breakdowns that added insights into our trip that were not available from other safari providers. The accommodation, vehicles and guides were exceptional. We have been on 15 to 20 safaris and this by far the best. I would highly recommend them to anyone considering a safari in East Africa.
CA
Email Renee | 50-65 years of age | Experience level: first safari
Amazing experience that exceeded expectations.
Ben was prompt in replying and relaying all needed information. He set us up with the best possible guide (Joachim) for our trip. Joachim made the trip what it was. The animals are there but quite often you need a trained person with an eagle eye to find them (especially the tiny ones). Joachim was THE BEST! He was intelligent, courteous, genuine in his love for doing his job and really seemed to enjoy himself as much as we did. It was the perfect match. I cannot say enough wonderful things about both Ben (E-Trip) and Joachim.
7-day Serengeti Safari
The drivers were great. The accommodations were very nice. The safari was amazing. Given that my only complaints are a so-so sack lunch on a couple of days and the unfilled desire (rightly unfulfilled) to safari drive into the night, I think it is safe to say that I HIGHLY recommend E-Trip.
US
Email Cara | 35-50 years of age | Experience level: first safari
You can count on E-trip
E-trip consists of a couple who live in Arusha. With such a small operation you get to know the people well and get excellent service. We exchanged dozens and dozens of emails planning the trip. They answered every single question we asked. They made us feel comfortable and prepared for our first trip to Africa. When we had a hiccup with an airline (NEVER fly Precision Air) Ben was immediately in action on the phone trying his best to help us with Precision customer service. It was great to have someone to call whenever you needed help. E-trip offered competitive pricing and was the only company we spoke to that provided a detailed break-down of costs, which we appreciated because we knew what we were paying for.
We got to meet the E-trip family when we stayed at J&J Guesthouse. They live upstairs and the bottom floor, a very nice, British style home, is a bed and breakfast, where you can also eat dinner with the other guests. We got to talk to the other guests about their trips and we were able to talk to Ben about our trip and ask any questions we had about the upcoming safari. The house and grounds were very nice and we enjoyed staying there. The home-cooked meal was very good.
We spent almost 1 week in Uganda with our guide Milton. He is the best guide you could wish for. He speaks very good english and so we were able to learn a lot about the culture and the parks. He took very good care of us. We did chimp trekking as well as gorillas, which is not to miss. We highly recommend going to Uganda, because of the wildlife and culture, but also because Milton took such good care of us and was so interesting to talk to. In addition, he is passionate about animals and the environment and has worked at the National Parks. Your guide is with you about 12 hours a day and is critical to a successful trip. Make sure to tip well. They work so many hours and give such great service.
Our guide in Tanzania was David. David has been a guide for 20 years and so he knows the parks very well. The wildlife distribution depends on the time of year and he knows exactly where to look for each animal. If we were self-driving we would have seen 10% of what we saw with David. He stopped for as long we wanted for any animal. As soon as we stopped he turned the car off so we could take good photos.
Amazing trip. We will be sending our friends to E-trip.
US
Email Bob | 65+ years of age | Experience level: first safari
Very professional, knowledgeable, courteous, and accomodating
We were very impressed with the professionalism and attention to detail of the staff of Etrip Africa in
planning as well as executing our Safari. Ben and Auriele were very accommodating to ask us for our desires and interests, and they
went above and beyond to meet all our requests. We were completely satisfied, and highly recommend Etrip Africa!
FR
Email Robert | 50-65 years of age | Experience level: first safari
Excellent 3 days safari, organized as fast as possible
Everything was ok, nothing to complain about! Eliamini has been a perfect driver/guide for us, and Ben provided us good advice.
IE
Email Niall | 20-35 years of age | Experience level: 2-5 safaris
A flawlessly organised trip for our group of 9
We used Etrip for our 6 day trip (9 adults total - extended family and significant others). We looked at a number of companies but ultimately chose Etrip due to their useful advice on tailoring our trip and the detailed price breakdown they provided which gave us a lot of comfort on the price we were paying.
We were coming from Zanzibar and wanted to squeeze as much as possible out of our time in Tanzania so on Aurelie's suggestion we flew to Seronora airstrip. While not cheap this proved an inspired decision as it avoided the need to retrace our steps and meant we saw something new every single day.
We were met at the airport by our guides David and Aladdin who were with us for the full six days from the Serengeti through ngorongoro, lake manyara and Tarangire. I'm not sure I could appropriately describe the quality of these two gentlemen. David was our guide (we had two jeeps) and was a wonderful companion on our trip. David had endless knowledge of the areas we visited and the behaviour of the animals. Time and again he found interesting experiences for us to enjoy and we never felt rushed. He is a very gentle soul who clearly is very popular with the other guides as he was met with smiles everywhere he went. Your guide is in my view the most important part of your trip (you'll ultimately spend almost every waking hour with them!) and Etrip have two very special ones here.
Vehicles were excellent. Given the hard life they live in the Tanzanian "roads" having new well maintained vehicles is essential and etrips stacked up extremely well (we saw the vehicles of almost every company and these were right at the top end).
Accommodation was solid throughout and we had no complaints. Although for anyone planning a safari I would say that in hindsight, I would rank accommodation as a lower priority. The high end camps are lovely but when you're out all the day you only get a very limited chance to enjoy them. Therefore if you want to manage your budget, I'd still recommend putting the money into a quality tour guide / operator like Etrip and maybe downgrade the accommodation.
We were flying out from Kilimanjaro airport at 2 o'clock on our final day. Helpfully Etrip offered us access to their hotel guesthouse in Arusha to shower, rest and eat before our flight. Our group found this to be a lifesaver (it's no fun getting on a 12 hour flight sweaty and hungry after a day's safari!). For anyone flying out of JRO airport, I'd rank this as a huge advantage.
One last thing I should comment on is the company's lack of presence on TripAdvisor. This originally caused us a lot of concern. Sending a large deposit is nerve wracking when the recipient isn't on the worlds standard (for better or worse) review site. While I wouldn't necessarily agree with their approach from a business point of view, their rationale is explained on the company's website. All I can say is that our experience with them was uniformly excellent. Guides, transport, logistics and accommodation were top notch and I would strongly recommend and will be travelling with them again.
FR
Email Sheryl Praktish | 50-65 years of age | Experience level: first safari
Hakuna Matata - no worries when working with Ben and colleagues and our awesome driver, Eli.
We chose E-trip from other very highly reviewed companies because of their quick, professional response. Ben and co. had specific information available in response to all of our questions - they had been to each location and could speak from personal experience.
All of our accomodations were beyond our expectations - we were very well taken care of. Our driver and guide, Eli, was an expert at finding, identifying and elaborating on animals in the parks. He accommodated any request we had without hesitation. We would do it all again!