Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
Email Laura M | 35-50 years of age | Experience level: first safari
An excellent experience overall
Our Tanzania safari was an amazing experience. We saw so much wildlife, it's hard to describe!
Despite all of the wonder of Tarangire, Ngorongoro and the Serengeti, the thing that really made our trip special was our incredible guide Elisha. You spend so much time with your guide - for us up to 10 hours a day for 8-9 days - so if you don't get the right guide it could really impact the whole trip. Elisha was knowledgeable, patient, warm, friendly, and a genuine joy to be with each day. We came away feeling like we'd made a wonderful friend, a somewhat strange feeling after only knowing someone a handful of days and given you likely won't see them again! I hope the management of E-Trip Africa realise how much of an asset he is to their company!
The organisation of the trip itself was very good. We really appreciated Ben's support and patience as we considered all the options available to us. His advice on accommodation was very valuable, including some insider knowledge on the ins-and-outs of each property which really helped influence our trip and ensured we could stay in line with our principles by supporting the best companies and people. We really appreciated his frank and insightful feedback which meant we ended up in 4 properties we were ultimately very happy with!
The only point of feedback we'd have for management was that it felt like once we paid up in full, the level of communication really dropped down. We ended up having to chase them up a week before departure for all the relevant details (with a holiday of this complexity and cost, earlier contact would have been nice). We'd also originally requested a specific safari guide based on a recommendation, and that was changed last minute, but we had to ask why we'd not been given the guide chosen. The change wasn't an issue (and clearly as above very happy with the alternative we were given!) but proactive comms on this would have been appreciated.
Once we were on the trip we heard nothing more from them, and had no follow-up on our return to ask how the trip was. It wasn't a huge issue as we had a great experience, so nothing to really follow up on, but that extra care and service to check in with how our trip was going / went was something I would have expected based on the excellent reviews, and at least for us personally it felt a little lacking.
Overall though, I would definitely recommend E-Trip Africa, especially making sure Elisha is your guide in in Tanzania, you will have a fantastic time! Despite the minor communication shortcomings, I would still give 5* overall! :-)
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Email Christine Baratta | 50-65 years of age | Experience level: first safari
Our Tour operator was informative, patient, kind and very professional.
Our tour was a 12 day African Safari, E-Trip was our host and guides. We started in Nairobi, went to the David Sheldrick Elephant Sanctuary and the Giraffe Centre. Then we drove to Amboseli National Park and stayed at the Ol Tukai Lodge 3 nights, really fabulous and saw elephants, buffalo, giraffes, wildabeast, worthogs, hippos, zebras, flamingos, several birds, baboons, lions, ostrich, gazelle and a few turtles. We then went to Lake Naivasha and Lake Nakuru, we stayed at Sopa Resort 2 nights. We had a boat ride in Cresent Island in Lake Naivasha and saw the hippos and Eagles. We then drove to Maasai Mara and stayed at Mara Eden Camp, great experience and really friendly people at the camp. We saw more wild animals; leopards, lions, cheetahs and a Cerval cat. Then our last stay was at the Sand River Mara Camp which was so elegant and the food was superb. We want to return in 2025 and visit Africa again!
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Email Jonathan B | 50-65 years of age | Experience level: 2-5 safaris
Unbelievable wildlife, customer service and guide expertise!
Our family safari and great migration trip in Tanzania with E-Trip Africa exceeded every expectation. As background, my wife and I had both done safaris on private concessions in Botswana as well as forest elephant and lowland gorilla safaris in Gabon. We didn't expect this trip to exceed either of those experiences, but wanted to take our 10 year old twins on a safari experience. Not only did the kids get an amazing safari, but the wildlife and cultural experiences exceeded all of our previous African safari experiences. Everyday was literally like being on a National Geographic wildlife show. The abundance and diversity of wildlife in Tanzania was well beyond my understanding. We saw all of the big five and then some -with in depth and unhurried experiences up close with many of the animals. What took hours of driving around to see on private concessions in Botswana (at double the cost) occurred regularly on our trip. Our trip also incorporated the Great Migration, which was spectacular to see -even more amazing to see in person than you'd think. Granted, everyone going on a safari should understand that you are attempting to view WILD animals, which means, they're not just there to drive up and see in the same spot -so not everyone will experience the same thing and in general, you should just go into a safari with the understanding that it is an incredible privilege to be out there and enjoy the experience vs. trying to check off every box each day. But that said, traveling through areas that have prioritized conservation greatly increases your likelihood of seeing a diversity of animals. Combine that with an experienced guide (and our guide David was extremely knowledgeable) and in our opinion, a Tanzania safari with E-Trip Africa will be the best safari experience you'll ever have. E-Trip Africa's GM Ben, answered our phone call (US number routed to him in Africa) and took the time to listen to what we wanted from our safari, the age and experience of our family, and put together a proposal. We then spent another 30mins with him on the phone, working through some adjustments we thought might be worthwhile and talking with him about what he thought we'd find best to see, do, etc. He also worked with us to incorporate several cultural experiences, which allowed our kids to see what life was like for people of differing local tribes as well as a local school visit, etc. This allowed our children to better understand Africa overall, and not just think of it as a big place for animals. The lodging was exceptional -even luxurious, though we benefited at the time of traveling shortly after COVID restrictions were relaxed, meaning that several lodges upgraded our accommodations because they were relatively under-booked at the time. The food was also incredible. I really can't say enough good things about the planning, booking, experience and value offered by E-Trip Africa. From the time that Ben took to make sure he understood our objectives and comfort level, to the revisions made for cost, to the time spent to build out some cultural and child oriented activities for our family, the whole booking experience could not have been better. Finally, the quality of your guide is key -not only is this someone who you will spend 8+ hours a day with for the length of your safari, but you will rely on their knowledge of the wildlife, terrain, habitats, etc. to make your trip the trip of a lifetime. Our guide David excelled at all of these things, and it is a tribute to E-Trip Africa for finding and keeping such an experienced guide. I highly recommend E-Trip Africa and Tanzania for your safari!
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Email Mary Syrdahl | 65+ years of age | Experience level: over 5 safaris
Great experience in every way!
From start to finish, working with E-Trip Africa was an easy and wonderful experience. Great service and communication, and the tour properties Robert arranged for us were perfect. From the moment we landed in Lusaka and we were delivered back to the Lusaka airport at the end of our tour, everything was arranged and taken care of. We would definitely use this company again for our travel plans and arrangements.
Email Deb and Family | 50-65 years of age | Experience level: 2-5 safaris
Dream safari holiday with an Outstanding Tour Operator
We have recently returned from a family Safari holiday in Tanzania and Zanzibar. The beginning of our trip began with the vague google search term “family safari and beach” such was our complete lack of knowledge of what we actually wanted! We approached a few tour operators for quotes and from the very beginning the communication from Ben at E Trip Africa was outstanding. Ben was so knowledgable and informative, he always responded quickly and was so patient with my countless questions and concerns and tweaks to our itinerary. I need not have had a single worry. The trip itself was truly the holiday of a lifetime. The itinerary was just perfect, I can’t thank Ben enough for all his advice how long would be sufficient for each part of the trip, and all the accommodation he selected for us really exceeded our expectations. Our safari tour guide Aladin was exceptional, he was so experienced and knowledgable and we we felt so safe in his hands, I can’t say enough good things about Aladin he was just an all round great guy who made our safari absolutely magical. Overall we were really well looked after in every respect and I wouldn’t hesitate to recommend E-Trip Africa.
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Email Daniel Bruckner | 50-65 years of age | Experience level: first safari
It was easy, safe, and fun.
The trip was great. E-Trip made everything very easy, comfortable and safe. The drivers did a great job in finding the animals and putting us in the best positions to take pictures. Can't wait to do it again.
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Email Buu Tu | 35-50 years of age | Experience level: first safari
All three tour operators were awesome!
We had John, Aladin, and Simone as our tour operator in various part of Kenya and Tanzania. They were all fantastic. They were able to navigate the area and found may interesting encounters with the animals. The best part about the trip was the part where Aladin helped us visited a >20 min long of the wildebeest river crossing. That was amazing! My family and I had a terrific time.
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Email Kevin Medland | 50-65 years of age | Experience level: first safari
Ben was like a family member or friend who just happened to run this tour;
had two weeks with e-trip; did 8 day Mt kili climb and then remaining days on safari; every part was outstanding; ben and his staff were amazing; i was in a group of 18 and everyone was more than pleased with accommodations, food, travel, guides, porters, drivers...all of it
highly recommend travelling with e-trip Africa
prices were competitive but not over priced
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Email Janie Kramer | 50-65 years of age | Experience level: 2-5 safaris
Our trip was wonderful and Etrip went above and beyond to make it that way
We had an EPIC 9 day Tanzania safari with Etrip - Our Guide Eli was the greatest. We saw every big Cat including the rare Serval Cat up close. All the elephants, giraffes, and even had a front row seat for the great migration crossing the Mara River by the thousands. Anybody thinking about doing an African Safari JUST DO IT. you will not be disappointed. E Trip is the company to use. They commuicate with you from day one and it does not stop until you are safe at home. You will want to go back to Africa again and again. I have toured Kenya and now Tanzania. Both can not be beat.
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Email Phillip Carpenter | Experience level: 2-5 safaris
E trip africa Tanzania and Kenya
We had 10 people book a group tour with e trip Africa and everybody was totally happy and blown away by the service, price and the safari itself. Ben Jennings cheerfully answered numerous questions by phone, zoom, and email from multiple people, some of whom had never been to Africa and were apprehensive. We saw the Great Migration twice in one day and our guide Ombeni (awesome guide) said he had seen it 6 times in 18 years. We saw numerous animals in the Serengeti and the crater and we thought the accommodations were very good. The food was excellent except for some of the box lunches which could use improvement. We did it see a rhino in the Serengeti but saw 13 of them at Lake Nakuru in Kenya. We will certainly use e trip Africa again and wish they would expand their operations to Zakouma, Congo, Gabon, and Madagascar.
