Reviews

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Kate   –  
United States US
Visited: December 2016 Reviewed: Jan 17, 2017

Email Kate  |  35-50 years of age  |  Experience level: 2-5 safaris

Once in a lifetime experience
5/5

We had an utterly amazing safari experience with E-Trip Africa in the Serengeti. We traveled with two children, ages 4 and 7, and my parents, who were in Africa for the first time. We had previously done safaris in Uganda, Kruger in South Africa and Akagera in Rwanda. Serengeti and Ngorongoro Crater blew our minds and was worth the time and the expense. We were fortunate to see everything, including the Black Rhinos, and lots of baby lions, zebras, etc. While I realize seeing animals involves luck, especially when the rains are off their normal schedule, our guide expertly communicated with other guides and knew several common spots where the big five hang out from his past experience. Overall, I cannot recommend Serengeti and Ngorongoro Crater enough for your safari. Lake Manyara is also a great stop when you are in the region.

E-Trip Africa went above and beyond at every point. Our kids are used to traveling and are good travelers, our guide Elisha was incredibly personable with them and with us. He had endless patience for the times they ran out of patience and had a number of fun games for them to play on our trip. The accommodations were lovely and the food was fantastic. We particularly loved the Karutu Simba Lodge, the Kiota Camp (the food was delicious for being in the middle of nowhere in the Serengeti) and the views of the Ngorongoro Sopa. I even left my watch at one of the hotels and E-Trip Africa worked with the lodge and through several logistical hoops to return the watch to me. I would recommend a trip with E-Trip Africa to anybody as they were truly fantastic.

Celia   –  
Australia AU
Visited: December 2016 Reviewed: Jan 17, 2017

Email Celia  |  50-65 years of age  |  Experience level: first safari

Well organised and amazing value!
5/5

We had a one week Safari in Uganda. The entire experience was seamless, to the wonderful communication, great travel tips and instructions before we arrived and the quality of the accomodation. Each lodge was uniquely different and luxurious. As a family of four adults we were able to enjoy most of what Uganda had to offer and the itinerary was worked around my husbands "fear" of small planes! We had a driver/guide named David who made the safari all the more special by his wonderful sense of humour, his professionalism and his superb driving. It was a joy to be part of E-trip Africa and thanks to Ben and David for the incredible experience.

Melody   –  
United States US
Visited: November 2016 Reviewed: Jan 15, 2017

Email Melody  |  20-35 years of age  |  Experience level: 2-5 safaris

A fun, stress-free experience dictated by you
5/5

My boyfriend and I booked 4-5 days of safaris, hiking, and general excursions with E-Trip. We went over Thanksgiving to do some touristy things before meeting up with friends who live in Dar, and had a lovely time. The best thing about E-Trip is the combination of experience and honesty. Ben and Aurelie are great people who are interested in serving their customers and the people of the countries they're visiting. E-Trip brings in experts in various fields to help develop local guides. Ben and Aurelie frequently do the same hikes/treks you do so that they properly tell you what to expect and help you evaluate all the options. They're also very accomodating. Our trip wasn't very complicated, but they've also done large parties of 20 or more, extreme adventurer trips, and they give each type of customer the same amount of attention whether you're staying in three star hotels or resorts.

On our safaris, the guides were knowledgeable, and easy to communicate with. We saw a rhino in addition to lions, giraffes, elephants, hippos, etc. E-Trip provided binoculars (we didn't think to bring them), and a case full of books about the different flora and fauna of the region. The vehicles all had wifi as well, but we rarely needed to use it. All of the accommodations were clean, and staffed with welcoming, helpful folks.

I wouldn't hesitate to recommend E-Trip. I only wish they organized trips in more locales so we could get their help with every trip.

Andrew   –  
Ireland IE
Visited: December 2016 Reviewed: Jan 6, 2017

Email Andrew  |  35-50 years of age  |  Experience level: first safari

Very well organised, with great customer service and a friendly team
5/5

From the moment we were picked up at the airport to the moment we were dropped off again, I was very impressed with how well the service ran in Tanzania.

How well a service operates is particularly highlighted when things go wrong. Due to circumstances beyond their control, a hot air balloon ride had to be cancelled. Not only did our guide rearrange his schedule so we could continue the tour (poor Eli lost his lie in on Christmas Day!), but the money for the balloon was refunded back to my PayPal account before we left the country.

The quality of accommodation was first rate, with incredible food and friendly service.

While certainly not the cheapest way to see Africa, I have no reservations about recommending etrip for any safari.

Belinda   –  
United States US
Visited: December 2016 Reviewed: Jan 5, 2017

Email Belinda  |  35-50 years of age  |  Experience level: 2-5 safaris

Best Safari we have ever taken.
5/5

I have zero complaints. The logistics were handled professionally and competently by the the E-Trip staff. All questions were answered promptly and accurately. The itinerary provided describing accommodations and tours were accurate. The staff was professional, knowledgeable and really friendly. We felt like we were wanted. We never felt to be a burden and the requests we made were either accommodated or politely explained why they could not be. The Safari Guide was extremely knowledgeable about the the parks we visited, he knew animal behaviors, names, statistics and much more. The trip exceeded our expectations. I wil use this company again and refer them.

Iddo   –  
Israel IL
Visited: December 2016 Reviewed: Dec 23, 2016

Email Iddo  |  50-65 years of age  |  Experience level: first safari

An expiriance of a life time
5/5

Recently returned from an 8 days safari in Kenya with eTripafrica.com.
8 days of pure pleasure. Route, accommodation and other small detailed planned and executed by eTripaftrica
Our guide John was the best !!! knowledgeable and service oriented

K&W   –  
Belgium BE
Visited: June 2015 Reviewed: Dec 13, 2016

Email K&W  |  20-35 years of age  |  Experience level: first safari

Honeymoon
5/5

We had a wonderful honeymoon in Kenya and Tanzania thanks to E-trip Africa. Ben adjusted the program until all our wishes were fulfilled and he kept in mind our budget. The bush-breakfast was a lovely experience. Good job!

Marie   –  
New Zealand NZ
Visited: October 2016 Reviewed: Nov 24, 2016

Email Marie  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

After an amazing first day, I wondered how could it get better........ it did. Briiliant scenery made me feel like I was on a movie set. Ali and Jep's knowledge and eyesight was exceptional, and great to have the additional library in the truck. Accomodation was also excellent . Highly recommend

Sheila Lawver   –  
United States US
Visited: October 2016 Reviewed: Nov 24, 2016

Email Sheila Lawver  |  50-65 years of age  |  Experience level: first safari

Our safari was absolutely amazing, I would like to thank Ben and his staff for a life time memory.
5/5

I ended up booking my safari with Ben and E-trip Africa for various reasons. First of all Ben helped me plan my itinerary, which was really helpful, as I did reach out to other safari companies, response times were a bit slow and my questions not all thoroughly answered, especially about travel to the northern region. I found a few of the tour operators didn't take the time out to help me understand that the trip I had originally wanted was really not feasible in the time frame I had for the safari, I felt they wanted to sell me what ever I wanted and truthfully it would of been miserable and we would of spend alot of time driving instead of enjoying the animals. However,Ben responded in a timely manner and was open to all my questions and help me understand the travel within the serengenti, as I had no idea what to expect, and was able to offer me feasible alternatives to exactly what I wanted to do and see. It didn't matter how many questions, he was very knowledgable and when I told him exactly what I wanted for accomodations he knew exactly what we were looking for and was able to give us options and helped us pick exactly what we wanted that allowed us to get the best value for our dollar. We were not disappointment in any of our accomodations and thoroughly enjoyed each one of them. We stayed in tented camps and each one gave us excellent service, and were unique within themselves. The safari tour was beyond our expectations, and the wildlife was plentiful. Our driver/guide was knowlegable and took care of my sister and I as if we were family. We could of not asked for a better person to show us around this beautiful landscape. The people of tanzania are kind and welcoming. I didn't want the safari to ever end. Thank You, Ben, I would recommend E trip Africa to anybody and when I decide to return this is exactly the company I would use again.

Barb and Ralph   –  
New Zealand NZ
Visited: October 2016 Reviewed: Nov 8, 2016

Email Barb and Ralph  |  50-65 years of age  |  Experience level: first safari

An amazing, once in a lifetime experience made easy by the fantastic organisation of E Trip Africa.
5/5

When we were organising the trip, E Trip Africa always responded quickly to our questions and requests for information. Travelling in 3rd world countries can be challenging but everything went incredibly smoothly and we didn't have to worry about a thing. The guides took care of everything, were incredibly knowledgeable, friendly and in spite of it being the end of long season nothing seemed too much trouble. We learnt so much from them. Thank you Ali and Jeph.
All in all it was way better than we could ever have imagined. h

Average User Rating
5.0/5
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