Reviews

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Chris   –  
United States US
Visited: July 2017 Reviewed: Aug 27, 2017

Email Chris  |  65+ years of age  |  Experience level: first safari

Incredible Trip
5/5

We had an unbelievable trip with E-Trip Africa. Our guide Elisha had an incredible ability to find animals that the rest of us would not have seen and then had an encyclopedia like knowledge of all the traits and habits of the various animals. He was amazing. In addition, we stayed at great locations with accommodations that far surpassed my expectations in terms of food, service and comfort.

Lukas   –  
Austria AT
Visited: July 2017 Reviewed: Aug 27, 2017

Email Lukas  |  20-35 years of age  |  Experience level: first safari

Fantastic agency for a trip in Africa
5/5

Aurélie and Ben of E-Trip Africa are a stand-out. They were planning our Rwanda & Tanzania trip so conscientiously as well answering patiently our numerous questions in so much detail throughout the whole time! They really did a great job and everything just turned out perfectly fine! We have not one thing to complain about - it was just perfect!
What made the trip even more special to us was our guide Eliamini who did an outstanding job with his knowledge about animals  (His spotting is also absolutely amazing) and his efforts to show us as much as possible from this great country! 
If we are visiting Africa again, which is quite likely, we are definately returning to E-Trip Africa to plan the trip!

Tim Gullifer   –  
Australia AU
Visited: June 2017 Reviewed: Aug 27, 2017

Email Tim Gullifer  |  50-65 years of age  |  Experience level: first safari

Glamping at its best, not just the big five felt like fifty five.
5/5

The E-Trip team were very professional and provided a very interesting itinerary and responded immediately to any of our questions or concerns. The accomodation and especially our vehicle (home on wheels for the trip) were all fantastic and of a high standard.
Thank you once again to Ben, Aurelie and Paul for organising such a great as they say “Glamping” trip and especially David our guide who looked after my family extremely well, he is a wonderful knowledgable guide who took his time and showed us many things that we saw others (companies/guides) just pass by. So we not only ticked off the big 5, but ticket off about 55 too many exciting things to mention.

Well done to your company E-Trip Africa.

Rachel   –  
United States US
Visited: June 2017 Reviewed: Aug 17, 2017

Email Rachel  |  20-35 years of age  |  Experience level: 2-5 safaris

African Excellence
5/5

E-Trip Africa was exceptional with communication during the entire planning phase, travel preparation, during the trip itself, and even after we returned. We had a very minor issue that prevented us from enjoying one of the activities on our itinerary, and E-Trip Africa worked to help us get a refund. All of the transportation scheduled (transfer flights, airport transfers, and drivers from hotels to our desired destinations) was efficient, quick, clean, and the drivers or pilots themselves were wonderful. Best of all, the entire experience was seamless and stress-free. As for the safari in Tanzania, it was magical. The accommodations were superb and the staff was even better, and our game drives and driver were incredible. In Rwanda, I probably would not stay at the lodge in which we stayed again--although the service and staff were fantastic, the rooms themselves were..rustic...But, the gorilla trek truly was an experience of a lifetime. We are so thankful for E-Trip and will definitely use them again for our African travels.

L C   –  
United States US
Visited: July 2017 Reviewed: Aug 15, 2017

Email L C  |  20-35 years of age  |  Experience level: first safari

Professional Service at an Amazing Price!
5/5

When I first decided that I wanted to book a gorilla trekking tour in Uganda, I emailed several tour operators to get a sense of itinerary and price. eTrip Africa was quick to reply and after sorting through several competitors, it became clear that eTrip Africa had the best price for what I was looking for in my trip. After I decided to go with eTrip, I asked approximately 567,890 questions to a very patient Ben Jennings. He answered all quickly and clearly, allowing me to make my travel arrangements accordingly. Half way through the emails, I had to make a change in my itinerary and Ben complied without hesitation, acting swiftly to ensure that permits were still available for my new dates. Aurelie Sivadier was also a great help in the process. After confirmation and payment, my itinerary was sent to me. Everything was clearly laid out and it was great to see the breakdown of costs provided by eTrip to know exactly how the costs were calculated. Having come back from my trip just recently, I am happy to report that everything went well, without a hitch! The accommodations recommended were great and the whole experience was absolutely amazing. I will surely refer friends to eTrip and should the opportunity arise to gorilla trek again, I will certainly use this company again. Thanks for everything!

Imran Javaid   –  
United States US
Visited: July 2017 Reviewed: Aug 11, 2017

Email Imran Javaid  |  35-50 years of age  |  Experience level: first safari

Customized Family Safari Trip
5/5

Wow, a trip of a lifetime for my family and me. From the planning process through the end, E Trip was great. First of, Aurelie and Ben were great in answering my questions in the planning phase and helping me design the right trip based on odd flight times as well as what I specifically wanted to see. Well planned itinerary gave us a day on each end to acclimatize and decompress in Arusha with fabulous activities. Our guide / driver Aladdin was fabulous and clearly used to having kids around. He made my two girls feel special by giving them incentives to make it to the front seat of the car while on a game drive. They even made my wife feel special on her birthday with a surprise cake and the staff of one of the hotels singing to her. Ben even met us on day 1 to just give us an overview. He didn't have to do that but it felt very personal as a result. Great trip and very well planned all the way around.

Lindsay   –  
Rwanda RW
Visited: July 2017 Reviewed: Aug 10, 2017

Email Lindsay  |  20-35 years of age  |  Experience level: 2-5 safaris

Superb experience
5/5

The safari was more than we dreamed it would be. Ben and his team planned a fabulous itinerary catered to our preferences on destination, price point, and comfort. Every last detail was handled smoothly. Our guide was friendly, knowledgeable, flexible, incredibly considerate. He had superhuman vision to spot camouflaged animals in trees and amazing instinct for where animals would pop out (and then made sure we were right there when they did!). This was not our first safari, so we had high standards and expectations and they were all exceeded. Highly, highly recommend E-Trip Africa.

Jenny   –  
United States US
Visited: July 2017 Reviewed: Aug 6, 2017

Email Jenny  |  50-65 years of age  |  Experience level: 2-5 safaris

Every detail perfect - our guide felt like family by the end.
5/5

Our experience with eTrip Africa was exceptional. Ben and Aurelie in the office were always available to answer my many questions and give advice while we were making our plans. Our guide, Alladin, was very knowledgeable and easy going. He handled our family (including teenagers) with good humor. Everything went as planned with our arrangements. There were no disappointments. I've already been working on my brother to arrange a safari with them!

Susan Smith   –  
Australia AU
Visited: July 2017 Reviewed: Aug 6, 2017

Email Susan Smith  |  65+ years of age  |  Experience level: over 5 safaris

Outstounding Experience
5/5

From my first email enquiry to our final drop off at Kilimanjaro Airport, Ben Jennings and his team at ETrip impressed me. Ben's professional approach was without comparison. He was quick to answer queries, made exceptional suggestions on places to stay and totally stayed within my budget requirements. His provided a detailed breakdown of costs per day which left nothing unanswered. David, our guide was simply wonderful, his knowledge of animals was exceptional, he had the ability to place us in exactly the right position at the right time for optimal viewing. We had lots of interesting conversations with him and shared many, many laughs.
I would recommend ETrip in a heartbeat for a truly magnificent, hassle free safari holiday in Tanzania and will use ETrip again when I return to Tanzania to see more of this amazing country.

Lisa R.   –  
United States US
Visited: June 2017 Reviewed: Jul 26, 2017

Email Lisa R.  |  50-65 years of age  |  Experience level: first safari

100% Great
5/5

My husband and I did nine day trip around Kenya which included a little biking and hiking and a lot of safari. Our guide, Silas, was amazing; constantly communicating with other guides to find us the best experiences.
We were able to watch all of the big animals we hoped to see. For most of the various animals we were able to see adults and babies and see them often. The only big animal we only saw one time was a leopard; I felt very satisfied seeing the one leopard because that cat had caught and treed an antelope, wedging the horns and head in the 'V' of a branch.
The accommodations we stayed at were very good. The food was also very good with a significant amount of Indian and Asian influence. The hosts and chefs were willing to accommodate my husband's food preferences.
Our Guide, Silas, was a huge part of making our trip so wonderful. His knowledge of animals, birds, plants, customs, and history, made our adventure so much more meaningful and helped us connect to the country and people. I loved the adventure and the animals, but my favorite things was how Silas brought it all together and made me love the people.
My husband and I exchanged information with a school girl (and her family) who we met as we traveled. The school girl hopes to attend a university in the future, and I hope to be able to support her in that goal. This was not part of our "planned adventure" but it was a personalize highlight made possible because Silas knew of my personal interests.
I am sure Silas and E-Trip Africa will be able to meet any requests you make towards personalizing your adventure. They worked hard to get us what we wanted and made suggestions and answered our questions when we were making our plans.

On a side note, my husband had tried to work with another company that does the same type of tours. After communicating with the other company one time, they did not answer any of our questions: email or phone calls.

Average User Rating
5.0/5
Rating Breakdown
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  • 1 star 1
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