Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
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Email Sarah & Adriano | Experience level: first safari
Amazing Tanzania, January 2017
From our first email exchange with Ben, there was something that stood out about E-Trip Africa. He was extremely responsive, knowledgeable and professional and we felt very comfortable knowing our trip was in such great hands.
From the accommodations (all very clean and well positioned) to the food, to the game drives - everything was fantastic. We cannot say enough wonderful things about our guide, Elisha. We were amazed at how well he knew all the animals and parks we visited and how incredible he was at spotting even the most hidden animals. He was very personable and definitely was a big part in making the trip so memorable for us.
We cannot say enough great things about E-Trip Africa. We are already talking about our next trip to Africa and we will definitely use them again and recommend them to our friends.
Thank you Elisha, Ben and Aurélie for this trip of a lifetime!
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Email Sheila Lawver | 50-65 years of age | Experience level: first safari
Our safari was absolutely amazing, I would like to thank Ben and his staff for a life time memory.
I ended up booking my safari with Ben and E-trip Africa for various reasons. First of all Ben helped me plan my itinerary, which was really helpful, as I did reach out to other safari companies, response times were a bit slow and my questions not all thoroughly answered, especially about travel to the northern region. I found a few of the tour operators didn't take the time out to help me understand that the trip I had originally wanted was really not feasible in the time frame I had for the safari, I felt they wanted to sell me what ever I wanted and truthfully it would of been miserable and we would of spend alot of time driving instead of enjoying the animals. However,Ben responded in a timely manner and was open to all my questions and help me understand the travel within the serengenti, as I had no idea what to expect, and was able to offer me feasible alternatives to exactly what I wanted to do and see. It didn't matter how many questions, he was very knowledgable and when I told him exactly what I wanted for accomodations he knew exactly what we were looking for and was able to give us options and helped us pick exactly what we wanted that allowed us to get the best value for our dollar. We were not disappointment in any of our accomodations and thoroughly enjoyed each one of them. We stayed in tented camps and each one gave us excellent service, and were unique within themselves. The safari tour was beyond our expectations, and the wildlife was plentiful. Our driver/guide was knowlegable and took care of my sister and I as if we were family. We could of not asked for a better person to show us around this beautiful landscape. The people of tanzania are kind and welcoming. I didn't want the safari to ever end. Thank You, Ben, I would recommend E trip Africa to anybody and when I decide to return this is exactly the company I would use again.
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Email Jan | 65+ years of age | Experience level: first safari
Serengeti Safari Exceeds Expectations
We arrived on August 27, left on Sept. 6. The whole time everything worked to perfection. Our guide, David of E-trip Africa, was professional, fun and very efficient. He was lots of fun and extremely knowledgable about animals, their habits and where to find them. I don't think we missed any. The communications were timely and very helpful, especially the packing list. The flashlights were especially needed. We enjoyed all our stays and the food and personnel we encountered. We saw so many dramatic moments in the life cycles of the animals that I know I will never forget it. The Toyota Land Cruiser was magnificent how it handled the challenging roads with no problems and The binocs he had were great. This truly was the trip of a lifetime.
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Email Linda | 65+ years of age | Experience level: first safari
Fantastic safari
From the very first e-mail, E-Trip was excellent. They answered all of my questions very quickly. The itinerary was perfect and the lodges and tent camps were very good with excellent service. We started in Tarangire for 2 nights, then drove through Lake Manyara to stay two nights at the top of the crater Ngorongoro. We went into the crater early the next morning and spent the day there. The next morning we drove to the central Serengeti to a mobile tent camp. We spent 2 nights there and then went to the northern Serengeti for 2 nights. We saw everything! We saw so many sunrises and sunsets. Our guide, Jouseff, was outstanding.He was very knowledgeable about all the animals and plants. Also, the vehicle that we were in had wifi and a way to charge our cell phones. Sometimes the wifi was spotty, but we posted pictures eventually. We then flew from the northern Serengeti to Rwanda to see the gorillas and golden monkeys. Our guide there was also excellent with his making sure we were able to see the golden monkeys and make our 4:30 flight. This was a trip of a lifetime. I wouldn't have changed anything about our trip!
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Email Paul Gravett | 65+ years of age | Experience level: first safari
No Moses- No Safari
My wife and I very much enjoyed our trip to Africa! It was due, in no small part to the efforts of Ben and our guide and driver Moses! The before trip section was handled expertly by Ben and he was always there, at the other end of the email, to answer all my OCD questions. I had a couple of issues with the immigration visa, I arrived the day before everything changed and I think I was the first Visa ever issued; and Ben walked me through the frustrations. We had a delightful time and had only one small issue. Ben resolved the issue immediately and I would book another trip with him in a heartbeat.
However, the heart and soul of the trip was our driver Moses! He was so kind and worked so hard to see that our trip was a once in a lifetime experience. The only thing I can say is: "Next time- No Moses- No trip!" I am sure that all the other guides that work for Ben are of equal caliber, but my money is on Moses.
Be very open with Ben about what you want and do not want. He is looking for guidance from you to help plan the trip. If you don't know something- ask. He will create a trip just to your liking.
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Email Judy | 65+ years of age | Experience level: first safari
They made planning easy and delivered exactly as planned.
Planning our trip to Africa seemed daunting and confusing at first. Working with Ben and Aurelie helped me focus on getting the exact experience we wanted. They were responsive immediately to my many questions. Their attention was personal and the follow-up on requests showed a great attention to detail. Ben and our driver/guide Yusuph met us at Kilimanjaro Airport to welcome us and take us to our hotel in Arusha. We were exhausted from the long flights and felt well taken care of. Our safari experience was wonderful and Yusuph was kind, thoughtful, protective and very knowledgeable. Somehow, Ben and Aurelie managed to understand exactly what we were looking for in accommodations, because they chose perfect lodges and hotels for both the safari and the added trip to Zanzibar. Every detail delivered to us met or exceeded our expectations. Not one detail was overlooked.
I have traveled extensively and do most of my own planning. I am so happy that I found e-TripAfrica to assist me with planning and experiencing this trip of a lifetime. Many, many thanks to Ben, Aurelie and Yusuph.
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Email Pam | 50-65 years of age | Experience level: first safari
A superbly executed tour down to the last detail. Our guide, Yusuph, was fantastic!
From the first contact with E-trip, we had an excellent experience. Ben is extremely knowledgeable and answered all our questions with patience and confidence. Every transfer, meal, and accommodation, was handled beautifully. Ben helped us balance cost and extravagence in every part of the trip by breaking down each expense. I greatly appreciated being able to build the safari that was exactly right for us. The best part of the trip was our guide Yusuph. He knew every animal, bird, and plant. He answered all our questions about identification, animal behavior, geology, culture, and history. Yusuph knew exactly how to position the vehicle to get the right lighting for our photography and to have the best views of the animals. On several occasions he moved the vehicle to the perfect spot so the lions and leopards came directly towards us! Unbelievable pictures! Yusuph worked extremely hard to make sure we saw all that we wanted to, including driving for long hours to the western boarder of the Serengeti to make sure we saw huge herds of wildebeest. Our safari and our whole experience with E-trip exceeded our wildest expectations!
Great service and value!
Ben and his team did a wonderful job customizing our itinerary for a trip to Kenya, Tanzania and Uganda. We climbed Kili, went on safari, hiked to gorillas, rode horses, whitewater rafted... It was quite the adventure. They were very responsive over both phone and email. In addition to great service, E-Trip Africa also offered great value. They were one of the few agents that itemized our costs so we could see what exactly we were paying for and decide where to splurge vs. save. They helped us meet our budget while have a once-in-a-lifetime adventure.
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50-65 years of age | Experience level: 2-5 safaris
Absolutely fantastic experience with E-Trip Africa
Thinking about working with operators who will customize a trip especially for you and be 100% transparent about costs, then e-trip africa is the way to go. Ben and Auriele answered our numerous questions in detail, listened carefully to the kind of experiences we were looking for, and worked with us to design the perfect trip. All of our connections, transportation, and camp visits worked out exactly as designed. Ben met us at both the beginning and end of the trip and provided great information. Hoping to go back to East Kenya next year, they will be our first call. Thanks for everything, it was the trip of a lifetime!
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Email Dave | 50-65 years of age | Experience level: 2-5 safaris
Great Customer oriented guide service
I used E-Trip Africa to coordinate my charity climb of Kilimanjaro in June of '13. Communications with them prior, during, and after the trek was excellent. Their website had lots of information on what to expect, items to pack, and they had a page for my fundraising efforts which made the process very easy to manage. Their guides and porters were excellent and they had our safety and trek experience as their top priorities. I would definitely use them again!!