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Polina Inkoulova   –  
Bulgaria BG
Visited: July 2015 Reviewed: Aug 7, 2015

Email Polina Inkoulova  |  35-50 years of age  |  Experience level: 2-5 safaris

Exemplary service! Excellent experience!
5/5

Both my husband, George, and I would like to extend our many thanks for the exemplary professional service. We simply cannot say enough good words and thanks for our experience. It was a real pleasure to work with you and to travel with our team- Symon (guide), Daniel (cook), and Kata (assistant). (We asked for Symon and Daniel in advance and were so happy to find we were to travel with them). We enjoyed tremendously our 14 day trip including the northern Kenya circuit up to lake Turkana, and then lake Baringo, lake Nakuru, and Maasai Mara. From the time of the booking to the very end we had nothing but wonderful experience. Every detail was well thought of and arranged perfectly. We had a Land Rover for the whole trip and unforgettable off-road experience.

We are very well traveled however were very anxious about our trip to Kenya having had already a very bad experience earlier in the year in Tanzania. What a nice surprise - we were not only given all requested as part of our trip but even had things we did not expect- instead of sleeping in a tent in the 1st 10 days of our safary we were taken to great camps every night, had a room and a hot shower. Every one was so friendly and hospitable.

Symon, our guide and driver, was amazing. He is extremely knowledgeable, experienced, attentive, entertaining, friendly, level-headed, and very dependable. We loved any single moment spent with him. He is an awesome guide who simply loves his job, and gives everything from himself to assure best clients' experience. There wouldn't be a signle question unanswered. He has a great sense of humor and unbeatable way of telling stories (many stories and all inetersting). What amazing time at the dinner table every night. He was also quite patient (especially with the many pictures George was taking) and would always go an extra mile for client's satisfaction. Thank you, Symon, we were lucky to have you as a guide and we liked you so much.

Daniel was a great cook, preparing always tasty and diverse food. Every time I would say that was too much food he would answer "no, no, just a little bit. Hakuna Matata". And his pancakes...they were to die for. Soup, salads, potatoes - all so much delicious, and always presented in a great way.

All in all - we had one in a lifetime experience and loved it all. We would highly recommend Australken and our team to other customers. We would go back to Kenya in a heartbeat. THANK YOU AGAIN FROM THE BOTTOM OF OUR HEARTS FOR EVERYTHING.
Polina & George

Mary Wright   –  
United Kingdom UK
Visited: February 2015 Reviewed: Feb 6, 2015

50-65 years of age  |  Experience level: over 5 safaris

Brilliant service
5/5

We have just returned from a weeks stay in Mombasa which we had booked through a local company from the UK. A friend of mine introduced us to Australken as they go to Kenya annually and they have always booked through them. We called Zippy before we left as we needed to fly for 2 nights in Mara. She booked us at Osero Camp a modern upmarket camp that was brilliant, it was my husbands 60th so the camp gave us a free bottle of bubbly. We were so delighted with the experience in Masai Mara we will be back for the migration. God bless Africa.

Peter G.   –  
Germany DE
Visited: June 2014 Reviewed: Nov 4, 2014

35-50 years of age  |  Experience level: over 5 safaris

Kenya, beautiful way to see
5/5

We spend our holidays during June in Kenya and looked forward to see the most beautiful locations there, on our wish list was Masai Mara, Nakuru and Amboseli.
After looking for a local travel agency we found Australken Tours and Travel Ltd from Nairobi.
We like to use a local company to support the country.
We just have to say a big thank you Australken, our 10 days in Kenya are unforgettable.
Not just that we have seen all three locations in very plenty way, we been supported in an absolut perfect way! Very professional and absolut trustworthily.
I am sure we are comming back to Africa and without any doud, Austraklen will be our travel aganet again.
All the best Australken and we hope to be back soon.

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