Reviews

Sort By: Date Most Helpful Rating 151-155 of 155 Reviews
Michael Rosenzweig   –  
United States US
Visited: August 2014 Reviewed: Nov 17, 2014

50-65 years of age  |  Experience level: over 5 safaris

Outstanding Safari Tour Operator
5/5

Brett and the team at Sun Safaris have organized two amazing trips for us. The first was to Botswana and Zambia, the second more recent trip to Congo and Zambia. They listened to our interests and requirements and we have had two truly amazing experiences. For the first trip I asked if we could visit camps where we had a good chance of seeing leopard and we did indeed see numerous leopards at 3 of the 4 camps we visited. Brett also made sure we had good birding opportunities at all the camps. Our recent trip to Congo to see Lowland gorillas was remarkable. This is the first year that Wilderness Safari's is fully operational in Congo so we had lots of questions. Brett worked with us and the camp management to make sure all of our questions were answered and we had a good understanding of what to expect. Our second Zambia trip was fantastic with excellent game and birds and the camps were above our expectations. We are already planning our next Safari for 2015 with Brett and the team. I would recommend them highly.

Christine Bogdanowicz-BINDERT   –  
France FR
Visited: October 2014 Reviewed: Nov 13, 2014

Email Christine Bogdanowicz-BINDERT  |  50-65 years of age  |  Experience level: over 5 safaris

A fantastic travel agent
5/5

I went to Namibia in October 2014. It was my 4th trip with Sun Safaris over a period of 5 years. They are absolutely the best. Sun Safaris listens to what you, the client, want and adapts the trip which is truly customized. They know the countries, lodges and camps inside out. Their advise as well as the itinerary has been outstanding on all 4 trips. They are also excellent at planing extra activities (special hikes or hot air ballon for ex.) or recommend restaurants. In summary: For Africa, I highly recommend Sun Safaris and will definitively book my next trip with them.

Chantelle Hoare   –  
Australia AU
Visited: April 2014 Reviewed: Nov 7, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Knowledgeable and flexible
5/5

Celeste from Sun Safaris was very knowledgeable about South Africa, Botswana, Zimbabwe and Namibia. She designed an excellent safari with a variety of accommodation styles and experiences to suit our budget and worked tirelessly through availability issues to confirm our dream itinerary. I have no hesitations recommending her or Sun Safaris.

hc   –  
Netherlands NL
Visited: July 2015 Reviewed: Jul 30, 2015

Email hc  |  50-65 years of age  |  Experience level: first safari

great assistance in finding a foot safari for us
4/5

Natasha was very responsive to her email. The trip was perfectly organized by her.

Karen   –  
United States US
Visited: June 2022 Reviewed: Sep 4, 2022

Email Karen  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Karen and not that of SafariBookings.
Uncommunicative, was very good, no longer will I use them
2/5

I have used this company 5 times, the first 3 times were wonderful. Liselle Ratth was our agent and she was fabulous. During and after covid, our booked trip for 2021 was handled by Brett Thomson. He did not communicate in a timely manner, which made us very nervous. However, the trip in September 2021 went very well. We had another trip planned for June/July of 2022 and it did NOT go well. Email questions took days, if not weeks for an answer. Sometimes we never did get an answer. The first lodge on our trip went very well, during our stay there we received an email from the next lodge in Zimbabwe telling us that our stay was cancelled due to none payment by Brett. Needless to say we were in shock. Luckily the owner and manager of Nottens Bush Camp (Sabi Sands) took us under their wing and helped us. The catch was that we had to wire the payment directly to the camp, as they would not deal with Brett. This put us out another $7600 US dollars, which we had already paid. Brett assured me that he would be refunded this amount via our credit card. This did NOT go as planned and took over 8 weeks to receive refunds, which were not the same amount as we wired to the camp due to exchange rates. This is so unacceptable, he did not pay and we were out extra money. I can only image if the guests did not have an extra $7600 cash to pay the camp...would we have been out of luck? I do not recommend using this company...

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 153
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Sun Safaris, not SafariBookings
  • The tours offered by Sun Safaris are subject to their terms & conditions