Reviews

Sort By: Date Most Helpful Rating 11-20 of 153 Reviews
Graham   –  
Australia AU
Visited: June 2024 Reviewed: Jun 25, 2024

Email Graham  |  65+ years of age  |  Experience level: first safari

Faultless, professional with superb local knowledge
5/5

I have never been to Africa before. An Internet search provided me with a local agent, Sun Safari, and Brett Thomson. From the very first contact by email and then over several Zoom meetings, I rapidly realised that I was dealing with a very professional, ethical, and knowledgeable travel advisor. This superb organisation has an amazing Internet and IT Setup. All the camps recommended were outstanding. All flights and transfers happened seamlessly. During our holiday, he responded almost immediately to any email requests. Am truly unique and memorable African and Botswana Safari holiday with, I suspect, one of South Africa's best travel agents. I cannot recommend him highly enough.

Mark   –  
France FR
Visited: May 2024 Reviewed: May 14, 2024

Email Mark  |  50-65 years of age  |  Experience level: over 5 safaris

Great service
5/5

Natasha has been a great person to work with, providing good ideas while being communicative, flexible and patient throughout the process

Highly recommend !

Mark

Gary H   –  
United States US
Visited: January 2024 Reviewed: Feb 16, 2024

Email Gary H  |  65+ years of age  |  Experience level: first safari

A tour planning service that is reliable, helpful, knowledgeable, dedicated and flexible.
5/5

First time to Africa so we wanted to do it right. Friends that have been to Africa many times recommended Sun Safaris. Sun Safaris asked us what we liked and didn't like. They replied with several ideas. We choose what was the most appealing that met with our timeline. Then they replied with a proposal. We tweaked it and changes were made. Then we did a "Zoom" face to face, mostly dealing with what to do and not to do regarding travel to our specific travel spots in Southern Africa. There were four events in our program - 1. Tour of Cape Town Area including wineries. 2. Trip to Victoria Falls - Two night stay with exploration and experiential events. 3. Transportation and two night stay to a safari game camp. 4. Transportation and two night stay at another safari game camp with a totally different look and feel from the prior camp. All events completely exceeded our expectations!!! We were so pleased with Sun Safaris that when we got back to spend time in Cape Town, we contracted with Sun Safaris to provide another full day excursion. Highly recommend Sun Safaris !!!!

Jerry   –  
United States US
Visited: February 2024 Reviewed: Feb 14, 2024

Email Jerry  |  50-65 years of age  |  Experience level: first safari

Outstanding partner in planning a perfect safari.
5/5

From the beginning, Brett at Sun Safari was incredibly helpful. He took the time to understand what our group wanted, what our budget and time resources were, and then worked with us to design a perfect excursion to Kruger. Everything he planned for us worked out perfectly, from the flights, to ground transfers, to the magical safaris themselves. We spent a few days at Rhino Walking Safari and a few days at Thabamati Luxury Tented camp. Brett had advised this so we could experience the intimacy and excitement of a walking safari, and then experience the different perspective of a drive safari. The staff and guides at both camps were extraordinary, and we learned so much about animals, tracking, birds, and plants. We ended up seeing everything possible (except cheetah) - even a black rhino on the walking tour! We have already recommended Sun Safaris to family and friends and would not use anyone else to help plan a trip when we return. Brett is very responsive and goes the extra mile, and we felt that we received incredible value for the money. This was one of the best trips we've ever had!

Maggie   –  
Bahamas BS
Visited: October 2023 Reviewed: Dec 5, 2023

Email Maggie  |  65+ years of age  |  Experience level: over 5 safaris

We have used Sun Safaris on many occasions and we are delighted with their services.
5/5

Natasha Allen of Sun Safaris has booked safaris for us in many countries. At our recent one in Zimbabwe her selection of Deteema, Verney’s and Mana River Camp was spot-on for us. After just a few weeks back home we now are planning next year’s trip, our thirteenth safari and we will of course contact Natasha who we regard as not just an adviser, but as a friend.

Peggy   –  
United States US
Visited: August 2023 Reviewed: Sep 22, 2023

Email Peggy  |  65+ years of age  |  Experience level: over 5 safaris

Amazing travel planners!
5/5

We have worked with Sun Safaris for years and this group has always come through with wonderful suggestions for lodges, always work within my budget, meticulously plan each detail regarding the safari, and quickly respond to all questions.

First, we always have a wish list of options for different lodges (e.g., water hole, buy 3 get 4, animal we want to see, etc.), and Sun Safaris always tries to accommodate. The lodges we were at this past safari in Aug-Sept 2023) were excellent. The first lodge was particularly nice and we are planning to return next year. We have worked with Natasha b/c she is very detail oriented & everything we need to have organized, Natasha has organized! Sun Safaris is very reliable and our travel to and from lodges has always been meticulously planned. The transfers are always smooth, drivers are great, and service exceptional. What we loved about the transfers is that they remembered us from previous travels that Natasha had organized--a great personal touch! We have always been pleased with how Sun Safaris pays particular attention to our budget & finds us great value for the money. We also love how the itineraries are beautifully laid out and clear.

Sun Safaris has been our travel planners of choice, and we can't see going elsewhere for planning safari adventures. Even though we were somewhat late in providing Sun Safaris with our travel dates (we were six months out in planning), Natasha was able to find us great lodges (we were somewhat flexible in our travel dates which helped!)! Thanks so much to Sun Safaris & Natasha especially!

Belinda   –  
Australia AU
Visited: September 2023 Reviewed: Sep 21, 2023

Email Belinda  |  35-50 years of age  |  Experience level: first safari

Smooth, informative and easy booking
5/5

It was everything and more that I could ever have dreamed of, and my family absolutely loved it as well.

The drives were fantastic and we were so blessed to have seen all the big 5 multiple times and so many of the other amazing animals each and every drive. The guides and trackers were so friendly and very informative and ensured we could see every animal from the best position. The lodges were both different which was nice to experience and the rooms were just beautiful, if we had to pick one as our favourite it would be Elephant Plains as the view from our balcony was so beautiful and we were able to see elephants and giraffes from it.

You did a fantastic job Natasha at arranging everything for us, everything went so smoothly! Thank you so much for everything you organised for us and for all your suggestions, it made our trip so smooth.

Jennifer   –  
United States US
Visited: August 2023 Reviewed: Aug 28, 2023

Email Jennifer  |  50-65 years of age  |  Experience level: 2-5 safaris

One of our top trips ever!
5/5

I have to say, our trip was one of our most memorable and fun trips ever. We had been on safari years ago through another operator and were very disappointed. But Natasha did not disappoint. The lodges we stayed and the hotels she chose were spot on. In addition, our transfers were flawless. The one time a driver was running late because of a traffic jam, we were told when our flight landed and had an easy solution. Natasha really knows South Africa and also really spent the time to craft a trip that was right for us! It was a milestone birthday for my husband, so this mattered! And everyone knew where we stayed and he was treated to cake, singing, etc. And can I say the animals are just amazing!!! Thanks to Natasha and the team!

Jade   –  
Malaysia MY
Visited: May 2023 Reviewed: Aug 16, 2023

Email Jade  |  50-65 years of age  |  Experience level: 2-5 safaris

Top-Notched service from Natasha at Sun Safaris
5/5

Natasha has been exceptionally patient, enthusiastic and resourceful in dealing with this safari booking. It took over 3 years and more than 150 email messages for this trip to materialize. The original booking was made prior to the pandemic with deposit held by Sun Safaris. Natasha was able to put together a wonderful 10 day luxurious African safari within a reasonable budget, beating the price of big bus premium tour.
We travelled as a multi-generational family of 6 , from age 9 years to age 79.
We had a superb time in South Africa and we made a lot of good and fond memories.
Overall , everything was top notch and all the transfers were seamless and the drivers were on time.
We especially like all the accommodations that were suggested by Natasha. Each has its pros and slight cons.
Victoria and Alfred hotel, Capetown for its location- at the waterfront , you can't beat that. So near all the restaurants and attractions.
Shimungwe Lodge, Thornybush Reserve- Great for family as we can have the whole resort to ourselves except for one night. Exceptional food and game viewing. We are able to see all the big 5 for 2 days.
Slight cons- ants infestation outside 2 of our rooms ( I think this can be dealt with). It will be nice to have bathroom slippers and bath robes as the nights can be cold. In addition , if the lodge can offer free local beer, drinks and liqueurs that we really differentiate it and make it a high end luxury resort . That is only because we were able to compare with lodges that we went to 15 years ago eg Mhondoro lodge , Madikwe safari lodge and Thakadu camp. They were all recommended by Sun Safaris.
Victoria Falls Safari Suite, Zimbabwe - Beautiful and unusual hotel. The 2 bedroom suites were really nice. We love the all inclusive package.
Special mention - we really enjoyed the sunset cruise on the Zambezi Explorer esp with the all inclusive drinks and canapes. This makes it more exclusive and luxurious.

Greg Potts   –  
Australia AU
Visited: June 2023 Reviewed: Jul 15, 2023

Email Greg Potts  |  65+ years of age  |  Experience level: over 5 safaris

Another fantastic African safari experience perfectly organized by Natasha at Sun Safaris.
5/5

My wife and I have just returned from our third trip to Southern Africa and the third time we have entrusted the organization of the safari portion of our trip to Sun Safaris. This time we were assisted by Natasha. As with the 2 previous trips everything was organized perfectly without any problems whatsoever. We found Natasha to be extremely helpful, reliable and returned all our correspondence promptly. It is our experience that the pricing from Sun Safaris is fair and reasonable. That applies to the 2 previous safaris as well. That is why we continue going back to Sun Safaris.
We plan to return to Africa in the near future and will most definitely be using Sun Safaris and Natasha to organize our safaris.
We do not hesitate to recommend Sun Safaris, and Natasha, to anyone who wishes a well organized and hassle free safari.

Average User Rating
5.0/5
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