Sun Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2002)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $350 to $1,800 per person per day (USD, excl. int'l flights)
Reviews
US
Email Karen | 50-65 years of age | Experience level: over 5 safaris
Uncommunicative, was very good, no longer will I use them
I have used this company 5 times, the first 3 times were wonderful. Liselle Ratth was our agent and she was fabulous. During and after covid, our booked trip for 2021 was handled by Brett Thomson. He did not communicate in a timely manner, which made us very nervous. However, the trip in September 2021 went very well. We had another trip planned for June/July of 2022 and it did NOT go well. Email questions took days, if not weeks for an answer. Sometimes we never did get an answer. The first lodge on our trip went very well, during our stay there we received an email from the next lodge in Zimbabwe telling us that our stay was cancelled due to none payment by Brett. Needless to say we were in shock. Luckily the owner and manager of Nottens Bush Camp (Sabi Sands) took us under their wing and helped us. The catch was that we had to wire the payment directly to the camp, as they would not deal with Brett. This put us out another $7600 US dollars, which we had already paid. Brett assured me that he would be refunded this amount via our credit card. This did NOT go as planned and took over 8 weeks to receive refunds, which were not the same amount as we wired to the camp due to exchange rates. This is so unacceptable, he did not pay and we were out extra money. I can only image if the guests did not have an extra $7600 cash to pay the camp...would we have been out of luck? I do not recommend using this company...
BE
Email Bart Dewael | 35-50 years of age | Experience level: 2-5 safaris
perfect and personal service
For the second time we entrusted Natasha at Sun Safaris with the A-Z organisation of a family holiday.
This time we opted for a 16 day tour in Namibia that Natasha at Sun Safaris organised perfectly to our demands/expectations.
Correspondence with Natasha is very good and prompt. All our preferences and attention points are well integrated in the proposed tour and locations (like smaller boutique hotels/lodges). Multiple suggestions are made from which we can choose and suggestions/questions are well integrated in updated propositions.
We are very pleased with the flexibility of Sun Safaris when replanning our trip due to Covid-19.
Natasha managed to reschedule the whole trip much to our satisfaction and with no additional costs.
We highly recommend Sun Safaris if you are planning a trip / tour.
We look forward to working again with Sun Safaris for our next trip to South-Africa. We fully trust that Sun Safaris will plan yet again an amazing family holiday.
Email Peter | 65+ years of age | Experience level: 2-5 safaris
Great Experience, Great Accomodation, Great Holiday
At first I was concerned about the cost, but after the experience, the cost was justified.
I stayed at 4 lodges in Botswana and they were all fabulous. The rooms were clean and huge and modern. The meals were realy good. The staff at the lodges were just amazing. How they remembered everyone's name I don't know!
The vehicles were perfect for the game drives. The guides were knowledgable and friendly.
Then, the puprose of the visit was to the see the delta and Sun Safari certainly organised that brilliantly. Game drives, boat trips and walks. Really great.
I would certainly use Sun Safari again.
DE
Email Lars Wrobbel | 35-50 years of age | Experience level: 2-5 safaris
Great family experience!
I booked the first time with Sun Safari and was really impressed about the service. I was in touch with Natasha who suggested me a very private lodge (Ukumbe). The game drives & the accomodation were amazing and she also managed to get a walking safari for my 10 year old son. Normally they don't do this there, but she organized a special guide for that. To wrap it up: I would book again ;)
Email Neville | 50-65 years of age | Experience level: over 5 safaris
Perfect African Safari efficiently organised and managed despite multiple Covid interruptions.
Trip organised for 2022 and postponed for two years - all arrangements and costs were honoured by tour operator and safari company. The lodges booked provided a perfect overview of the Botswana experience. Luxury and great friendly service throughout. The entire experience was worth the money and two years anticipation.
FR
Email Jean Pierre | 65+ years of age | Experience level: over 5 safaris
Thank you Natasha
We have been waiting for this trip for 2 years. After 2 postponements managed perfectly by Natasha, the 3rd was the right one and, early in May, we were able to enjoy the magnificent sites of Somalisa, Bumi Hills and Nyamatusi in Zimbabwe. We had already traveled with Sun Safaris 5 or 6 times (when you love you don't count anymore....) for trips always organized with flawless professionalism by Natasha or her colleagues. Thanks to Natasha for this last trip which will remain a great memory for us.
Email Emma | 20-35 years of age | Experience level: 2-5 safaris
Sun Safaris helped us book the perfect safari in Kruger
We had a brilliant experience with Sun Safaris. Natasha was really helpful and was able to meet our needs as a large group. They booked everything for us and were always on hand if we had any questions. Our safari experience at Simbavati River Lodge and Trails Camp was honestly one of the most unforgettable and incredible things I have ever done and so I can no thank Natasha and the team enough for recommending.
US
Email Tobey | 65+ years of age | Experience level: 2-5 safaris
Knowledgeable and professional operator of African Safari's offering superb product and service.
Booked a 9 day Safari with wife and 17 year old granddaughter to Botswana with Brett at SunSafari's. We visited three camps, Khwai, Camp Okavango and Linyanti Ebony. Everything went off without a hitch, every detail was taken care of and the experience was outstanding...the guides and staff at each camp were well trained and personable. The trip was extremely memorable and will leave a life long impression, particularly on our Granddaughter. Highly recommend the very professional services of SunSafari's.
CH
Email Michael | 35-50 years of age | Experience level: first safari
it was a fantastic and very warm and calm experience - perfect to just disconnect.
friendly and very helpful contact, always available and great recommendations :)
Email Kate Aitken | 35-50 years of age | Experience level: over 5 safaris
Professional and knowledgable. A trusted source of expertise!
Sun Safaris is a professional, knowledgeable tour company who was easily able to identify just the safari we were looking for. All our countless questions were answered with patience and receptivity. I’ll definitely work with Brett and Sun Safaris when looking to book our next trip. Thanks for an incredible experience, we won’t soon forget!