Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 26
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 26 Reviews
Steeve and Valerie   –  
Canada CA
Visited: May 2018 Reviewed: Jul 30, 2018

Email Steeve and Valerie  |  35-50 years of age  |  Experience level: first safari

amazing service
5/5

we had an amazing experience with an amazing guide Peter Mugogo. we are used of travaling solo around the world and we usually don't use an agency but this time we did and we are glad that we did. The service of African big five is a 5 stars experience. The email exchange were fast and Maria was so nice and she proposed a really good personnal itiniarery. The guide was nice, respectful of the environnement and people and animals and we could'nt have asked for more. He loves his country and gave us so much information and local stories. He brough us to local places and we felt secure. we had quite an adventure out of the ordinary (we got attacked by elephants) but he kept us safe and knew what to do and we are so glad we chose to go with a company. we highly recommand african big five and you can contact us in private for more information if you want. and please bring school material for the orphelinas and do community treks. Uganda is a great country, less touristic and that is what we like don't hesitate book with them :)

Jak   –  
United Kingdom UK
Visited: June 2018 Reviewed: Jun 26, 2018

Email Jak  |  20-35 years of age  |  Experience level: 2-5 safaris

Faultless tour of Uganda with this great operator
5/5

We have just finished a 5 day tour of Uganda with this company and we were very impressed with the itinerary and the service provided. Maria did a great job organising the tour and if you are lucky enough to have Peter as your guide you are in for a treat. All in all would highly recommend this company Uganda as a safari destination. Very pleased!

Cathy and Andrew   –  
Australia AU
Visited: January 2017 Reviewed: Mar 4, 2017

Email Cathy and Andrew  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional but personable, knowledgeable, experienced, fun to be with, fantastic guide Edmonde!
5/5

We booked this safari at short notice. All communication was prompt and any inquiries dealt with in a professional but personable manner.
Our guide Edmonde was the best! We are pretty easy going people and it was great to have someone who was willing to chat and share their experiences. We loved hearing tales from the past and had many a laugh. Edmonde is very experienced and it showed in the way he dealt with any problems that arose. The two safari tours were great. We saw many wonderful animals, the majestic giraffes being my favourite. The lions missed meeting us as they were on holiday! The boat trip along the Nile River was relaxing and so scenic with hippos, the mighty Nile Croc (who is up there on par with the big Aussie Crocs), elephants and birds. And the Murchison Falls, amazing! If you are going to see these falls please do consider walking to the top. It is amazing. The Rhino Sanctuary was breathtaking. Such wonderful creatures and so close. Sharing lunch and chatting after was great. Also meeting the baby warthog being cared for by the owner of the Sanctuary The trip back to Kampala was slow (!!!) but fun. Lots of chatting, discussion and laughs. Even though this was only a short 3-day safari it was packed with experiences. Just a taste of what is out there. Thank you.

Kris   –  
United States US
Visited: January 2017 Reviewed: Feb 22, 2017

Email Kris  |  50-65 years of age  |  Experience level: first safari

Phenomenal Guide!
5/5

Overall, this was a fantastic experience. Our guide was friendly, very knowledgable and really made the trip more enjoyable. I cannot say enough about his expertise, ability to spot well-hidden game and his efforts to ensure our safari was amazing. He succeeded! He is the reason I gave a 5 star rating.
I did not care for the lodging at Fort Murchison and cannot recommend it. I realize that we chose a medium accommodation and the price was good however, our room had a mouse that kept us up at night scurrying around and the electricity was out on the wall the fan was wired to. We were unable to charge electronics or run the fan on what were very warm nights. Also, there are large numbers of black ants in the dining room. They were very aggressive and got into our food and drinks many times despite our best efforts to remove them from our table. The staff at Fort Murchison were all friendly and welcoming.

Ella   –  
Australia AU
Visited: January 2017 Reviewed: Feb 8, 2017

Email Ella

Best holiday of my life!
5/5

African Big Five Safaris is an incredible tour company! They are extremely friendly and are also flexible to make a tour which suits you. Our guide was very knowledgeable and he did everything he could to make it a wonderful experience. They lived up to every expectation and more. They think of all the little things that other tour companies don't. I highly recommend them!

Linda   –  
United States US
Visited: July 2016 Reviewed: Aug 11, 2016

Email Linda  |  65+ years of age  |  Experience level: over 5 safaris

Normal trip became uncoventional due to broken ankle- AB5 support caring/support absolutely awesome
5/5

HIghly recommend AB5 to anyone taking a trip to the East African area.   We scheduled an 11 day trip that included Nile River Rafting, Gorilla, Chimp and Bird trekking, Murchison Falls, and the mountains and lake areas of Uganda.  Had back and forth e-mail discussion to build custom itinerary with dates of our choice.

Didn’t happen as planned because I broke every bone in my ankle the 1st hour of being in Kampala on a self-scheduled afternoon tour with Keefa Motors (AB5 tour to begin next day).  It was a strange and unusual, fluke accident that occurred at the Baha’i House of Worship - definitely not anyone’s fault.  Solomon of Keefa Motors (http://www.keefamotortours.com/#_=_) was excellent in staying with us and doing his best to make sure I got the needed immediate medical care.

Due to the injury severity and that I am an active person, the ER doctor (most likely British educated) recommended follow-on surgery to insert plates and screws which we decided to do in Uganda due to his glowing endorsement of the surgical competence at a nearby orthopedic hospital (approx 1 hr drive).   This decision resulted in hours of hospital prep work at various spots, acquiring and changing money (hospital didn’t accept credit cards so needed large cash amt for anticipated a 3 night hospital stay), stops at airline offices to acquire documentation for airline cancellations/changes and other misc needs.  Originally I was scheduled at end of Uganda tour to fly to Zimbabwe for two weeks of volunteer work while my husband was to fly back to the US.  Instead of facing the challenge of changing both my husband’s and my return to the US we just changed my flight to return on his flight and do as much as my very limited mobility would allow of the scheduled Big Five itinerary in between the medical associated stuff.

The support provided by African Big Five Safaris was awesome.  Not only did our guide (Edmond) continue to support us (lots of carrying me even though we rented a wheelchair because Uganda is not handicap friendly), but the owners of AB5 (Maria and Geoffrey) spent days with us during pre-surgery testing and as we worked through all the above.  Making cancellations since parts of the trip were no longer possible was expected, but while in the operating room the doctors decided not to do surgery thus giving us two more days that required re-planning and AB5’s addition of a couple additional unexpected outings so I wouldn’t be just sitting around was well above and beyond of what could be expected of any tour organization.  AB5 facilitated every twist and turn that occurred with smiles and enthusiasm.

So to all that read this I say if AB5 does safaris in an area you want to see in East Africa select them as your outfitter.  I can’t praise them enough for all the time, effort, flexibility, support and caring AB5 gave us during this unconventional trip.

After review American orthopedic doctors feel the insertion of plates and screws is necessary(even though the alignment and healing looks good).   Scheduled for surgery 8/12/16.

Danielle Shubert   –  
United States US
Visited: May 2016 Reviewed: May 31, 2016

Email Danielle Shubert  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic
5/5

Everything about the tour was excellent.. communication was warm and welcomed, our guide was lovely, kind, informative and accommodating. Our lodgings were exceptional. Wonderful!

Terry   –  
Australia AU
Visited: February 2016 Reviewed: Mar 16, 2016

Email Terry  |  65+ years of age  |  Experience level: over 5 safaris

Excellent team to deal with
5/5

From the time of our initial enquiry, through to booking, the joining instructions, the trip itself, they are a very competent & friendly company to deal with. The trip to Murchison Falls matched the very comprehensive itinerary, the accommodation & food at Fort Murchison more than matched our expectations. The guide/driver was absolutely superb and went out of his way to make this a most memorial safari.

Ray & Alyssa   –  
Canada CA
Visited: February 2016 Reviewed: Mar 6, 2016

Email Ray & Alyssa  |  20-35 years of age  |  Experience level: 2-5 safaris

5 Day Gorillia / Queen Elizabeth - "Big 5" made it amazing!
5/5

If you are planning a Ugandan Safari, you have to get in touch with Big 5! Geoffrey is prompt at replies, and can work with you to arrange your perfect Uganda experience! We had the choice of 3 price levels for our accommodations and chose the mid-level. It far exceeded our expectations!
- Our driver, Richard, was amazing! A fine gentleman who ensured the 4x4 SUV had plenty of water & pop, and drove like an excellent driver.
- Gerrard was the perfect guide/host (Big recommendation if you are there for birding! Its his passion!!). He provided lots of information and has eyes like a hawk. He saw Lions from a mile away!
- Our lodges were Buhoma Lodge in Bwindi, and Twin Lakes Lodge in Queen Elizabeth NP. Both were incredible! (see other reviews)
- The food was very accommodating and flexible. If you're a picky eater (thats too bad you miss out on lots!!) you will have no problems eating the food.
Don't hesitate to email Geoffrey at Big 5, and get the ball rolling! Enjoy!

Lori   –  
Canada CA
Visited: December 2015 Reviewed: Jan 17, 2016

Email Lori  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic experience
5/5

We (family of 4 with 2 teenagers) recently did an 8-day safari with African Big Five Safaris, that combined all the main elements of the 7 Day Gorilla and Wilderness Safari and the 3 Day Murchison Falls tour. We also added on the 1 Day Ngamba Island Chimpanzee Tour in Kampala. We loved all parts of the trip and everything went extremely smoothly. Everyone we dealt with at African Big Five Safaris was very helpful, friendly and professional. Mary and Geoffrey were fantastic at organizing the trip exactly to our specifications and helping us decide on which lodges were best for us. They were also quick to respond to my many questions. We were on the move every day so stayed in many different lodges that they recommended (mostly mid-range) and all were very comfortable and enjoyable. The food was included everywhere and was very good and very plentiful (usually 3 courses for dinner and sometimes also for lunch). Our driver, David, was great and always very organized and on time. He was also very knowledgeable and friendly, and we were sad to say goodbye to him. At the end of the trip, Mary made a special trip to our hotel in Kampala just to meet us and thank us for our business, which was a very nice personal touch. I highly recommend booking any travel with this company; with such fantastic service and reasonable prices, you cannot do any better than this.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 26
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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