The bookings went well, and local flights arranged which I would have found very difficult to do.
Communications with Giltedge Africa (formerly Southern Africa Travel) were mostly by e-mail with prompt and helpful responses. There were also some necessary telephone calls which were fine. The programme, largely planned by me, was implemented successfully. The two safari lodges, both of which I had been to before [but one not for 16 years], were as expected, perhaps more so. I had arranged the flights from the UK myself but all the internal arrangements, internal flight reservations, lodge bookings, transfers etc in South Africa were down to Southern Africa Travel and there were no problems with them, and although one of the internal airlines changed its flight to Jo'burg, Giltedge Africa were "on the ball" and notified us of the change in good time. All in all I would have no hesitation in recommending the company. However, because I knew what I wanted to do and where to go, I didn't ask Southern Africa Travel to make any recommendations so I can't comment on that aspect of their operations.