Reviews

Sort By: Date Most Helpful 21-30 of 39 Reviews
Charles   –  
United States US
Visited: February 2018 Reviewed: Jun 9, 2019

Email Charles  |  35-50 years of age  |  Experience level: first safari

Perfect Tour
5/5

Great communication with our guide. Always new the itinerary and plan for the day.

Jyri Suominen   –  
Finland FI
Visited: February 2018 Reviewed: May 28, 2019

Email Jyri Suominen  |  50-65 years of age  |  Experience level: first safari

Professonial teamwork. Good planning of the trip. Concentration on visitors needs and abilities
5/5

Safari was well planned. Language ok, Service good in these circumstances. Masai village was best..

Robyn   –  
United States US
Visited: May 2019 Reviewed: May 27, 2019

Email Robyn  |  35-50 years of age  |  Experience level: first safari

AMAZING !!!
5/5

John was absolutely amazing ! Very knowledgeable and informative of all animals and culture . My family and I enjoyed every minute of day from the National Park, Giraffe center and elephant orphanage . We are already making plan to return and we will definitely be contacting you guys again for your service .

Emile   –  
Netherlands NL
Visited: April 2019 Reviewed: Apr 25, 2019

Email Emile  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely great guide and driver, very engaging when needed and great with kids
5/5

Mike really made us feel at home in Kenya. Although I traveled many times to Kenya for work, this time I went on holiday with my wife and two sons (6 and 8). Mike, always smiling, made a suitable itinerary and was mindful of what we needed as a family. The driver (Alex) was also great and had some superb stories about the animals we encountered.
Definitely recommend Mike for (family) safari trips!

Alan   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 3, 2016

Email Alan  |  35-50 years of age  |  Experience level: first safari

Great experience!
5/5

We were given exactly what we wanted and saw lots of animals.

Bish Ray   –  
United Arab Emirates AE
Visited: June 2016 Reviewed: Jun 15, 2016

Email Bish Ray  |  50-65 years of age  |  Experience level: first safari

It was one of the best
5/5

It took some time to know the what we wanted but the best thing was that John & Joe (Sureway Tours) was accommodating. Both John and Joe were excellent in their service and guiding us as well making sure we were looked after by the Lodges. They made us very comfortable and we enjoyed our tour. They went out of their way to make sure we had an experience of a life time.

Maren   –  
Germany DE
Visited: May 2014 Reviewed: Jun 6, 2016

Email Maren  |  20-35 years of age  |  Experience level: first safari

Awesome tour guide, awesome safari!
5/5

I had a very special and unforgettable time! Booking was easy. Service was great! Our tour guide was really nice and did everything to make this trip memorable. He took us to wonderful places. My expectations have been exceled! I would definitely go on safari with surewaytours again!

Brandi   –  
United States US
Visited: August 2012 Reviewed: May 23, 2016

Email Brandi  |  20-35 years of age  |  Experience level: first safari

Awesome employees that provide a great adventure!
5/5

Mike and his drivers made my safari experience very memorable. Everyone was kind and knowledge. They felt like part of the family.

Michael   –  
Germany DE
Visited: September 2015 Reviewed: Oct 22, 2015

Email Michael  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari experience with perfect guides!
5/5

We went three days to Masai Mara and it was the highlight of our Kenya journey.
I highly recommend the private safaris of sureway tours. Great experience, lots of animals, very kind guides who do all for you to enjoy yourself.

Charlie G   –  
China CN
Visited: August 2015 Reviewed: Sep 21, 2015

Email Charlie G  |  50-65 years of age  |  Experience level: first safari

Outstanding service from start to finish!
5/5

Dealing with Mike at Sureway was a great pleasure, from the first inquiry by email till we said goodbye at the end of the holiday. Communication was clear and prompt during the booking stage, and everything worked out exactly as expected (well there was one hiccup but this was dealt with quickly and professionally). The 7 day safari was magical and the guides very knowledgable which increased our enjoyment no end, and there was enough flexibility that we never felt rushed which is a a holiday should be. Accommodation was generally very good, especially in Amboseli, and many of the service staff were incredibly warm and caring. Our second week was in Malindi and this was also fantastic, although the tourist industry has clearly been suffering there.

Overall, the service from Sureway was excellent and everything was prepared before we arrived (even airport pickups and drop offs) which allowed us to completely relax, and they will arrange the tour as you would like it, not from a selection of pre-packaged itineraries. Highly recommended!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 39
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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