Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 56
  • 4 star 4
  • 3 star 1
  • 2 star 5
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 69 Reviews
Magreth   –  
Sweden SE
Visited: May 2013 Reviewed: May 30, 2013

20-35 years of age  |  Experience level: first safari

Amazing tour and good prices
5/5

Very well arranged tour!
Excellent safari vehicles, we got a 4x4 safari land cruiser with a popup roof and the guide was knowledgable
Will return again

Martha   –  
Netherlands NL
Visited: July 2014 Reviewed: Jul 17, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Amazing tour, unforgettable experience, great price
5/5

I went on a four days / three nights safari with Bobby Tours. Me and my six friends spend two days in the Serengeti, one day in the Ngorongoro Crater and one day in Tarangeri.

To start off: our guide and driver Salim was amazing. He spotted all the animals from far away (leopards, cheetas, lions...and so on) and we were lucky to see a lot of them in action. Besides that he could tell us a lot about every parc and all the animals.

We had a cook with us, who prepared some delicious meals for us. I am a vegetarian and he came up with some very nice dishes.

We chose the budget camping option and spend two nights at the Seronera Campsite. It was an unforgettable experience to hear the hyena's, zebra's and buffalo's around your tent at night. The last nights we spend at Alsamo tented camps and lodges which is a brand new campsite, with a great atmosphere and very nice facilities.

All in all, we had the experience of a lifetime for a really affordable price! I would recommend Bobby Tours to everyone!

Deniz   –  
Turkey TR
Visited: July 2015 Reviewed: Aug 3, 2015

Email Deniz  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Deniz and not that of SafariBookings.
I wish I had the chance to go back and change my choice of tour company.
2/5

Very poor guide, very old car. We did not feel welcome at all. Unsatisfaction from the beginning to the end. Tanzania is a heavenly country and deserves to be explored with a better company in professional hands.

Reply from Bobby Tours Tanzania Safaris
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023

We sincerely apologize for your unsatisfactory experience with us, Denis . Your feedback is crucial, and we deeply regret any disappointment. We appreciate your insights and will use them to enhance our services. If given the chance, we'd love the opportunity to make amends and provide a more positive safari experience.

Glen   –  
Qatar QA
Visited: July 2016 Reviewed: Jul 27, 2016

Email Glen  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Glen and not that of SafariBookings.
If something goes wrong, you lose.
2/5

Our family just completed a 5 day camping safari. Tanzania is awesome, but not to be confused with the tour company. Driver was clean, polite and helpful but lacked good wildlife knowledge. Didn'y always stop when we wanted to take pictures or observe. Also, 3 days before our departure the company contacted us (after we had negotiated the price and paid a deposit) and said the government had raised the tax by 18% and we had to pay 18% extra. We tried to get a refund or a sufficient email respose, but no joy, so rather than lose the deposit we went with the increase. For our budget it was a hit. Next time I would chose a more ethical company.

Reply from Bobby Tours Tanzania Safaris
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023

Thank you Glen for sharing your feedback, and we appreciate your acknowledgment of our driver's demeanor. We apologize for any inconvenience caused by the unexpected increase in taxes and will use this experience to improve our communication and transparency. We value your insights and hope to have the opportunity to provide a more seamless experience in the future.

ruth   –  
Spain ES
Visited: September 2016 Reviewed: Sep 19, 2016

Email ruth

The review below is the personal opinion of ruth and not that of SafariBookings.
Slow service on the trip
2/5

We booked a 2 night/3 day walking tour to Mount Meru. The communication before the trip was very good. The two porters/chefs/guides we met originally seemed good fun and very helpful. We were told we would have 4 porters for our trip. When we arrived at the National Park, we were told to sit and eat our lunch, then told, we needed to hurry as the ranger ( who we had never met) was leaving. We then realised we were in a group with 20 other people(I had originally inquired whether we could join another group and have a discount and was told no). The 2 men we had arrived with, did not walk with us on that first day. We had nobody from Bobby tours with us. When we arrived at the camp, the other people were given tea, but our representatives were not there. They arrived an hour after us and we had tea approx 2 hours after everyone else. The next day started the same way, we walked with a group of 20 people with no representatives from Bobby Tours. That afternoon we climbed Mount Meru with one representative from Bobby tours and a local porter. Mount Meru is an amazing climb. The next day we walked down off the mountain with our Bobby tour representative. They then asked us for tips for 5 people ( we had already had to tip the ranger) I explained that we had not seen these 5 people. We agreed to give tips for 4 people when we got to our hotel. The Bobby tour representatives' attitude towards their tips was simply not good enough. They were pushy and questioning constantly and when we gave them their tips, they became quite unfriendly, greedy and close to abusive. Afterwards we rang Kassim in the office to explain our problems with his workers, he said the greediness is to be expected and is fairly normal and he apologised for their behaviour.

Reply from Bobby Tours Tanzania Safaris
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023

Thank you Ruth for sharing your safari experience. We're thrilled you enjoyed the trip and valued our team's efforts. We apologize for any glitches and appreciate your feedback. We look forward to welcoming you for another unforgettable adventure.

arif   –  
India IN
Visited: December 2015 Reviewed: Oct 18, 2016

Email arif  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of arif and not that of SafariBookings.
nice experience .. but not without glitches
3/5

we went 3 nights 4 days trip .. tarangire serengetti and ngorongoro..
first the company was very quick to respond to the queries .. owner was very polite
the glitch .. we had booked luxury tented camps but by mistake they booked lodges and the owner said in confirmation email he had mentioned lodges .. when they changed luxury tents into lodges in their email i never knew and hence had no option but to go forward with them ( though it turned into a blessing as lodges were very nice and with 2 small kids tented camps would be too wild an experience)
we had booked lake manyara also but as i tweaked itinery as per my convenience they dropped lake manyara entrance fees and when i reached my lodge near lake manyara and we had enough time to go inside the park driver said the fees hasnt been paid so we cant go inside so we just saw lake manyara from our lodge which had a great view
all the lodges were great .. service was superb .. food great .. rooms clean and spacious with a bath tub.. and with great views over lake manyara and ngorongoro crater .. the lodge in serengetti (lobo) was very far inside the park but it was a great game drive deep into serengetti while reaching the lodge
the chefs and managers were very welcoming and polite .. food was awesome
driver abu salim was fantastic in spotting animals .. we spotted around 40 lions ( a pride of 15 lions together) in serengetti and ngorongoro .. we saw a cheetah hunt .. leopards on trees .. all big 5 were spotted ( though rhino was seen from a distance in ngorongoro).. only issue with driver was he looked to cut short the game drive hours and reach lodges early though he was unbeatable on spotting animals..
the vehicle provided was 1st class .. a long vehicle 8 seater land cruiser was provided for us 2 adults 2 kids and as kids had their space the journey was very comfortable
over all the experience was great .. the safari was one of the most undorgettable experience of my life ..
i am taking 2 stars away from bobby tours for 2 reasons .. 1 for booking lodges without informing me and 2 for not paying entry fees of lake manyara otherwise their service was alright.
so you can book with them but reconfirm what you are getting before doing any payments

Reply from Bobby Tours Tanzania Safaris
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023

Thank you Arif for sharing your safari experience with us. We're delighted you enjoyed the trip and appreciated our team's efforts. We apologize for the glitches and appreciate your feedback, which helps us improve. We hope to welcome you again for another unforgettable adventure.

Philippe   –  
Netherlands NL
Visited: August 2016 Reviewed: Dec 21, 2016

Email Philippe  |  20-35 years of age  |  Experience level: first safari

Great experience!
4/5

This summer we spend a four week holiday in Tanzania, visiting friends, safari and diving on Zanzibar.Before our holiday we did quite a lot of research on different safari companies and compared all prices and packages.
Quit soon we found out that de prices from Bobby were by far the cheapest. After reading some reviews we decided the book with Bobby Tours and start our adventure.

We started our holiday in Dar El Salaam visiting friends. Afterwards we took a flight to the west part of Tanzania (Mwanza). Since we had such a long holiday we decided to book 6 day/ 5 nights budget camping safari. Our driver from Bobby Tours (Gasper) picked us up at our hotel and took us to the western entrance of the Serengeti National Park. This was a 2 hour drive from Mwanza. The good thing starting from Mwanza is that the western corridor of the Serengeti is really quit, since most of the people start their safari in Arusha. Our package was 6 days/ 5 nights (3 days Serengeti, 1 day NgoroNgoro Crator, Lake Manyara en Tarangire and drop off in Arusha).

I recommend all people to go longer Safari (5 or 6 days), since it increases the possibilities of seeing more animals! We had a wonderful time! Our driver ‘Gasper’ was the best and a really sweet guy. He knew all the good spots and was always having fun with us, but also with the other drivers in the parks. We had a long safari (6 days) and saw a lot of animals! Taking a bit more time allows you to just enjoy a beautiful sight or landscape! So I would recommend everyone not hurrying finding ‘the Big5’ and really experience the Serengeti and it fabulous nature.

Our driver ‘Gasper’ was a really good wildlife spotter! After entering the Western gate and driving for maybe an hour we already saw: lions, hippos, crocodiles, giraffe’s and many herds of wild beasts, impala’s and Zebra’s.
We liked all parts of the Safari, but especially fell in love with Serengeti. It’s expansive plains and impressive nature are the best! You sometimes drive for hours and not see anybody since it’s so big. On the other hand, you sometimes see about 15 cars around a tree, because there’s leopard. It’s funny seeing so many cars in one place, everyone trying to take the perfect picture.

Especially these time you see how many cars from ‘Bobby Tours’ hang around. I think Bobby has about 25 cars, really new and good quality. The cars have 8 places, but only few were occupied. Me and my girlfriend, the driver, and a chef.
Having a lot of space was wonderful since you could move around in the car and pick the best place for spotting wildlife.

I liked all parks since their all special in their own way. Tarangire, by example since it has the most elephants and Lake Manyara for the lakes and birds.
Ngorongoro Crater, feels like a magical world entering the crater and driving around. We saw a lot of action in the crater. Lions and hyenas were hunting. This was also the location where we saw a Rhino! Our driver had the eyes of a ‘hawk’ and spotted it a mile away. Although it was far away it still was a truly magical moment.

We took a basic camp safari since we like to camp in the Netherland and it’s just much cheaper then staying in a lodge. The campsites were fine, showers, were not always hot. On some campsites there was electricity and warm water. Remember to bring some warm clothes for the Ngorongoro crater since it can get quit cold there during the night. The food was also good. Every night the chef sets up a table for diner and serves you some bread, soup, dinner and fruits for dessert. In the morning breakfast is served, with coffee or tea, fruits, pancakes and other food. During the day you will have a lunch break with sandwiches.

Advice, when taking budget safari there’s not always power to charge your devices on the campsites. Be sure to bring enough batteries en SD cards for your camera and other devices, you’ll need them. Also it might ben helpful to take a solar charger to power up some devices! Don’t bother about your cell phone! There’s not much coverage in the Serengeti and the sights are far too beautiful. So don’t waste time watching your cell phone.

Another advice don’t rush around! Hakuna Matata! Not only take a picture and move on, but wait some time to really look! There is more then meets the eye around, also small creatures and many birds par example. We asked our driver to show us the different type of birds. I think at the end of our safari we saw about 50 different bird species! So do not only go for the big animals!

We had a truly magical time and we would love to come back sometime! Wildlife is never boring. Many thanks to our driver and friend ‘Gasper’ for all the fun and spotting all wildlife.

With love!

Philippe and Lotte from The Netherlands

BadriNarayanan   –  
India IN
Visited: May 2017 Reviewed: Jun 6, 2017

Email BadriNarayanan  |  35-50 years of age  |  Experience level: first safari

Excellent tour at an amazingly affordable price
5/5

We had a great experience with Bobby tours. All the stays we're arranged as per itinerary and the hotel stay we're amazing. Our tour guide Moses was knowledgeable and helped us spot wildlife throughout the Safari.

Jacek   –  
Poland PL
Visited: June 2017 Reviewed: Jul 3, 2017

Email Jacek  |  65+ years of age  |  Experience level: 2-5 safaris

Professional, experiensed end friendly team.
5/5

Firs time I've traveled with Bobby Tours three years ago. This year I,ve been on safari again with same agency. We' ve choosed 5 days budget camping safari (Tarangire, Serengeti, Ngoro-ngoro N.P.). This codition required from travelers basic experiens with camping in the bush.
Our guide was a great with acquaintance of nature, animals, wildlive. With our cook made very friendly atmosphere. Both (Shophi & Salim)was very polite and helpful
Hakuna Matata !!!
I would like to recomended Bobby Tours for averyone

Sonia   –  
France FR
Visited: October 2018 Reviewed: Oct 27, 2018

Email Sonia  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Sonia and not that of SafariBookings.
If you can avoid this company, do it - it will be better for your Tanzanian experience
1/5

We booked a safari for 3 nights and 4 days in October 2018. The tent they provided had holes all over and water came inside when it rained. Poor equipement for everything. Food was great though.

To sum up our experience (with the management, not the drivers), if everything is ok then alright, if a problem occurs then it's your loss.

We had a faboulous driver, he showed us many wonderful things, and always went the extra mile to show us what we wanted and caring for us when one of us was sick.

But the management of the company and mainly from the manager : Kassim Abdallah, was one of the worst management I ever seen. The company gave our driven a broken car, that stopped several times during our trip. Every time, our driver tried to fix it (and sometimes paying with his own money!). But what was supposed to happen, happened eventually. On our evening in the Serengeti, the car broke completely. We had to push the car to make it start again, which worked at first, but then it stopped again and for good. So we waited in the car for half a day, in the middle of the wildlife, while our driver was left alone by the company to find a solution for us. Our driver finally found a fellow driver that was able to bring us to our camp for the last night but we never saw our driver again.

We requested the same driver for our last day but they sent another one anyway. What was worse is that the manager, Kassim, did not event try to get in touch with us to keep us updated and to ask us if the arrangments made were ok for us. We were left waiting, not knowing what would happen since our cook did not have any news, and did not speak english enough to explain even if he knew. On our last day, we asked the new driver to take us to the office to speak with the manager but when the new driver called him, we overheard him ordering not to bring us to the office and "offer" our ride back to the airport.

Client service = 0. If I could go back, I would have paid more instead of saving money and be treated as badly as Bobby Tours treated us.

Reply from Bobby Tours Tanzania Safaris
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023

We sincerely apologize for the difficulties you faced during your safari with us, Sonia. Your feedback is important, and we deeply regret any inconvenience caused. We are addressing the issues raised to enhance our services and customer communication. We appreciate your patience and understanding.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 56
  • 4 star 4
  • 3 star 1
  • 2 star 5
  • 1 star 3
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