Bobby Tours Tanzania Safaris

nice experience .. but not without glitches

we went 3 nights 4 days trip .. tarangire serengetti and ngorongoro..
first the company was very quick to respond to the queries .. owner was very polite
the glitch .. we had booked luxury tented camps but by mistake they booked lodges and the owner said in confirmation email he had mentioned lodges .. when they changed luxury tents into lodges in their email i never knew and hence had no option but to go forward with them ( though it turned into a blessing as lodges were very nice and with 2 small kids tented camps would be too wild an experience)
we had booked lake manyara also but as i tweaked itinery as per my convenience they dropped lake manyara entrance fees and when i reached my lodge near lake manyara and we had enough time to go inside the park driver said the fees hasnt been paid so we cant go inside so we just saw lake manyara from our lodge which had a great view
all the lodges were great .. service was superb .. food great .. rooms clean and spacious with a bath tub.. and with great views over lake manyara and ngorongoro crater .. the lodge in serengetti (lobo) was very far inside the park but it was a great game drive deep into serengetti while reaching the lodge
the chefs and managers were very welcoming and polite .. food was awesome
driver abu salim was fantastic in spotting animals .. we spotted around 40 lions ( a pride of 15 lions together) in serengetti and ngorongoro .. we saw a cheetah hunt .. leopards on trees .. all big 5 were spotted ( though rhino was seen from a distance in ngorongoro).. only issue with driver was he looked to cut short the game drive hours and reach lodges early though he was unbeatable on spotting animals..
the vehicle provided was 1st class .. a long vehicle 8 seater land cruiser was provided for us 2 adults 2 kids and as kids had their space the journey was very comfortable
over all the experience was great .. the safari was one of the most undorgettable experience of my life ..
i am taking 2 stars away from bobby tours for 2 reasons .. 1 for booking lodges without informing me and 2 for not paying entry fees of lake manyara otherwise their service was alright.
so you can book with them but reconfirm what you are getting before doing any payments