The review below is the personal opinion of Lily and not that of SafariBookings.
not well-organized and put me into cheaper hotel than what was quoted in the itinerary
I did a two-week Kenya and Tanzania safari with Kairi Tours in late Sept 2014. (My agent tour is Java Africa Safaris Ltd, but then I found out everything was arranged through Kairi Tours & Safaris Ltd. ) There were some dramas that never happened during my other international trips. When my flight arrived in Samburu, there was no driver to pick me up. The Safari Link pilot had to stay with me for more than one hour in a hot stuffy plane in a dry and windy desert-like wilderness. He was so kind not to leave me along since there were animals all around the air strip. The driver finally turned up after the pilot had to fly away and leave me with a local gun-carrying soldier. It was such a horrible wait under the sun, sweating with dust on my face. Then when I arrived in Tanzania, their tour agent in Tanzania put me into a much cheaper and much lower quality camp site instead of the lodge I booked in my itinerary. They also tried to change my activities to suit their profit without following the itinerary. So basically, every morning before the car started, there would be an argument after I was suddenly notified that I couldn't go to the place as listed in the itinerary. This experience totally spoiled my fun for my Africa safari tour. I have been asking them to provide refund for cost difference between the quoted lodge and the cheap camp site lodge. But they have kept ignoring my request. I would say if anyone making a good comment on this tour company, it would be their pure luck.
